Service Department | Page 9

It is the only Ford dealership I will do business with, always have any questions answered, service department is very helpful any time I have been there. always have any questions answered, service department is very helpful any time I have been there. More

Report | Print

I have going to VanBortel since 2011. Have been very satisfied with the Quick Lane people I have dealt with. Very happy experience to workbeith satisfied with the Quick Lane people I have dealt with. Very happy experience to workbeith More

Report | Print

Always impressed with the friendliness and helpfulness of everyone. Work well done and explanation as well. Really helps to have shuttle service or car loaner everyone. Work well done and explanation as well. Really helps to have shuttle service or car loaner More

Report | Print

Terrible service department. Took my truck in for a NYS inspection and my engine light on. they told me I needed $4500 in repairs just for it to pass inspection. Thought that was steep so declined work b inspection and my engine light on. they told me I needed $4500 in repairs just for it to pass inspection. Thought that was steep so declined work being done and picked up truck to get a second opinion at another repair shop. Van Bortel charged me almost $200 for “labor”?? Took to another repair place and $750 later I have my truck back and it passed NYS inspection with no more engine codes. The truck has never driven smoother and the engine misfires are gone. Van Bortel should be ashamed trying to take advantage of me because my inspection was overdue and they thought I was at their mercy. Glad I took it to an honest shop for a second opinion. I will never recommend or do business with VanBortel again. The only positive thing I have to say about them is that their office staff when I went to schedule and pick up were friendly. They tried to put one over on me and they did it with a smile. More

Report | Print

Always an easy process taking my car into Van Bortel Ford. Everyone is very helpful, especially Bob Crisafulli. I will definitely come back for future service appointments. Ford. Everyone is very helpful, especially Bob Crisafulli. I will definitely come back for future service appointments. More

Report | Print

I will never bring my car anywhere else for service. Great staff! Never had an issue. Been using the service department for 7 years or so. Great staff! Never had an issue. Been using the service department for 7 years or so. More

Report | Print

I’m very satisfied with the service I get here the staff are very willing to tend to do the job right I recommend them to all my family and friends are very willing to tend to do the job right I recommend them to all my family and friends More

Report | Print

Great customer service, exceptional people, friendly, knowledgeable, timely, very good follow up. Very good policies which start from the top. Exceptional sales experience with our work with Leo Fiorica knowledgeable, timely, very good follow up. Very good policies which start from the top. Exceptional sales experience with our work with Leo Fiorica with whom we ended up ordering a vehicle. He was exceptional, exceeding expectations in all regards, outstanding experience. More

Report | Print

This is our 5th car purchase with VanBortel. We will continue. Alex did a great job and answered questions timely. The technical guy was Awesome! continue. Alex did a great job and answered questions timely. The technical guy was Awesome! More

Report | Print

I went to van bortel for my first scheduled maintenance on my 2019 ford ranger. Also there was a recall on the vehicle. Which were all taken care of. However, the right side taillight was broken and ford w on my 2019 ford ranger. Also there was a recall on the vehicle. Which were all taken care of. However, the right side taillight was broken and ford would not cover the part. It's terrible to drive around in an almost $40,000 truck with the taillight taped in. More

Report | Print