Service Department
Service Department at Florence Toyota

Service Department | Page 16

Service

Florence Toyota

2300 West Palmetto Street
Florence, SC 29501

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4.3
183 Reviews

Our Service department is dedicated to making our customers comfortable and their cars maintained and safe. We provide two waiting areas stocked with fresh coffee and donuts complimentary as well as other refreshments available. We have four service writers and 15 technicians, which includes three master techs, waiting to assist you.

4.3

183 Reviews

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183 Reviews of Service Department

July 22, 2021

Dealership Rating
Employee Rating

My service experience was awesome. Friendly staff and very short wait time. My car was ready in less than an hour. I would use this service department again in the future. More

by Vanessa Bruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 11, 2021

Dealership Rating
Employee Rating

The service I received from Florence Toyota's service department was wonderful. Although the individual I was scheduled to meet was not in, they made sure I was in and out in a timely manner and worked More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 10, 2021

Dealership Rating
Employee Rating

Cia provided excellent service when I brought my truck in for an install. The entire dealership is great to deal with as well. I will be back. More

by pthuntley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Conigliaro , Patricia

July 07, 2021

Dealership Rating
Employee Rating

Took my truck in for service. Diagnostics completed and I was informed of the issue. Parts were ordered and the work was completed in a timely manner. No surprises. My service advisor kept me informed every More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tabatha

June 25, 2021

Dealership Rating
Employee Rating

Service team helped us when we had a flat tire on the way north for vacation. We called, they got the tire ready by the time we arrived, we’re incredibly helpful on the phone and in person, and got us back o More

by Heberers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris

June 16, 2021

Dealership Rating
Employee Rating

I had an excellent experience! My service advisor, Gary I had an excellent experience! My service advisor, Gary Cooper, was very professional, friendly,and knowledgeable re my questions concerning my car. More

by Desby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Cooper

June 13, 2021

Dealership Rating
Employee Rating

Whenever my car needs servicing I pull in to Gary Cooper’s station. He has been assisting me for years. He’s always very professional and helpful! Thanks Gary! More

by F.Dixon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Gary Cooper

June 10, 2021

Dealership Rating
Employee Rating

Satisfied with my service. I had an appointment and they took my vehicle when I arrived. The service was completed in the estimated time and they provided a comfortable place to wait. More

by Patsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2021

Dealership Rating
Employee Rating

Great sales and service department! I recently purchased my fourth Toyota from Florence Toyota and always go back for service. They are always friendly and helpful. More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 15, 2021

Dealership Rating
Employee Rating

Absolutely amazing. Didn’t have an appointment but I really needed the service. They managed to squeeze me in and it was fast service. Thanks More

by cdfogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris and Patricia

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