Service Department | Page 17

I purchased a used Toyota Tacoma Pickup about 3 months ago. I have never dealt with Florence Toyota before. I had my first oil change this morning and was amazed at the service, the hospitality and the sp ago. I have never dealt with Florence Toyota before. I had my first oil change this morning and was amazed at the service, the hospitality and the speed at which my work was done. I initially met Samantha Inglis who checked me in. Her professionalism set the stage for the rest of my experience. Florence Toyota has a customer for life. Dr. Stephen N. Skipper More

Report | Print

I have been dealing with Florence Toyota since 2003. I’ve always been given top notch service! Very professional at all times. Will always trade with them! I’ve always been given top notch service! Very professional at all times. Will always trade with them! More

Report | Print

I had an appointment scheduled at 8 am to replace fuel pump warranty and service. Service was done as promised and on time. Toyota service has always been great since I started business with them in 2016. pump warranty and service. Service was done as promised and on time. Toyota service has always been great since I started business with them in 2016. More

Report | Print

Thanks to Gary Catoe and the Florence Toyota crew. I received quick service with a smile! I know I can always depend on quality service! received quick service with a smile! I know I can always depend on quality service! More

Report | Print

This was a scheduled service appointment. We were very pleased with the very prompt, thorough, friendly and professional service. We highly recommend this dealership all around. pleased with the very prompt, thorough, friendly and professional service. We highly recommend this dealership all around. More

Report | Print

Patient, courteous, helpful. Had a question about the interior cleaning package that came with purchase. Patricia had to check with 2 different people before she got an answer. Matt (interior service) interior cleaning package that came with purchase. Patricia had to check with 2 different people before she got an answer. Matt (interior service) took his time to show me where the blower for the heat &A/C was at the foot in the driver side, (that I did not think was working) and asked me if it was to my satisfaction. They will find the answer to your questions and go the "extra mile", worth the drive from Conway to Florence. More

Report | Print

Went in Friday for a scheduled appointment for an urgent air bag recall. Friday did not go well, as my appointment was at 4:45 and I was told on arrival they could not service my car. I was not happy as I air bag recall. Friday did not go well, as my appointment was at 4:45 and I was told on arrival they could not service my car. I was not happy as I had planned my entire work week around this appointment. I asked if they could do it Saturday, 8am, the answer was yes. I arrived Saturday morning, complete turnaround. Great service recovery by the entire team and Great experience. Things happen in Business. How you recover the service is everything. Good job guys and gals. More

Report | Print

I took my truck in for service on January 22nd. The environment was clean and the staff were very friendly. They serviced my truck quickly and for a reasonable price. environment was clean and the staff were very friendly. They serviced my truck quickly and for a reasonable price. More

Report | Print

Samantha in service was great! She got me worked in for routine service and had it done very quickly. And remembered me when I came back to pick up! routine service and had it done very quickly. And remembered me when I came back to pick up! More

Report | Print

awesome service, bought the truck from a different dealer, but had a recall so went for the first time and issue was fixed. just got breaks and rotors worked on and excellent service and friendly folk dealer, but had a recall so went for the first time and issue was fixed. just got breaks and rotors worked on and excellent service and friendly folks More

Report | Print