Service Department
Service Department at Florence Toyota

Service Department | Page 3

Service

Florence Toyota

2300 West Palmetto Street
Florence, SC 29501

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4.4
181 Reviews

Our Service department is dedicated to making our customers comfortable and their cars maintained and safe. We provide two waiting areas stocked with fresh coffee and donuts complimentary as well as other refreshments available. We have four service writers and 15 technicians, which includes three master techs, waiting to assist you.

4.4

181 Reviews

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181 Reviews of Service Department

December 11, 2024

Dealership Rating
Employee Rating

Immediate professional assistance! James was so great in ever way and I thoroughly enjoy the video explaining everything as the technician examined the vehicle. Best car service I’ve e More

by asellers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Conigliaro , James

December 09, 2024

Dealership Rating
Employee Rating

Always trying to sell more service . After having tires rotated my tire sensor came on .Had tires pressure checked but ,still on. More

by Unsatisfied customer
Recommend Dealer
No

December 06, 2024

Dealership Rating
Employee Rating

If I could give Marvin Dixon 100 stars I would. He went above and beyond what would ever be expected. Picked me up at the airport in the Tacoma I was purchasing, walked me through all the features More

by Todd Barber
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marvin Dixon and the F&I guy was awesome as well

December 01, 2024

Dealership Rating
Employee Rating

James was helpful and explained details of the service done. He was very friendly and courteous. More

by a_trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

November 20, 2024

Dealership Rating
Employee Rating

This dealership is the best. Mrs. Tabatha makes sure she takes care of her customers. The salesmen are so kind as well as the new manager. More

by reneeceasar
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frankie (Shaw) Parson , Tabatha

November 15, 2024

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Employee Rating

Hunter was friendly and courteous explaining all details of my service. Thank you again for the great service! More

by Kathskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hunter

November 14, 2024

Dealership Rating
Employee Rating

Thank you for the service that was performed on my vehicle. James was courteous and friendly when communicating with me regarding the service. More

by sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James

October 09, 2024

Dealership Rating
Employee Rating

Great service. Great communication. Great people! I’m hooked! The entire experience was as painless as possible. More

by Scruggc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cardiss Green , Marvin Dixon

October 01, 2024

Dealership Rating
Employee Rating

Florence Toyota is very dependable and performs excellent service and repairs. Professional and friendly staff make you comfortable as a customer knowing you can TRUST and rely on their expertise. I would g More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2024

Dealership Rating
Employee Rating

The staff in the service department at Florence Toyota are excellent and their customer service was awesome. More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

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