Service Department | Page 5

They are professional in every way & I’m confident their guidance in servicing my vehicle was excellent. guidance in servicing my vehicle was excellent. More

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The staff were very friendly to me. The service was excellent and performed in a timely manner. The service was excellent and performed in a timely manner. More

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I dropped my truck off for service. The folks were very friendly and professional! The service was performed in a timely manner and I am very pleased! The folks were very friendly and professional! The service was performed in a timely manner and I am very pleased! More

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At my latest visit to Florence Toyota I had excellent service. My service advisor, James Young was very helpful and polite. service. My service advisor, James Young was very helpful and polite. More

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My wife and I are not very computer savvy and the dealer was very patient with us going over all of idiosyncrasies for our new RAV4 thanks so much 👍 was very patient with us going over all of idiosyncrasies for our new RAV4 thanks so much 👍 More

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Great customer service at Florence Toyota. Highly recommend them! No pressure received to complete optional services provided Highly recommend them! No pressure received to complete optional services provided More

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I arrived at 8:30am for my 9:10am appointment. Everyone who approached me was great reception. Then Mr. Ray my agent, was very friendly and polite. Professional with Southern Hospitality. I was we Everyone who approached me was great reception. Then Mr. Ray my agent, was very friendly and polite. Professional with Southern Hospitality. I was well advised online and by text video about my vehicle progress. My very first new vehicle Service. I’m impressed by Florence Toyota. More

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I was very pleased with the honesty, fairness and pricing of yesterday's repair on my very old Toyota Camry Hybrid. There was zero pressure to forgo the repair and purchase a new car as I had anticipated. Ra of yesterday's repair on my very old Toyota Camry Hybrid. There was zero pressure to forgo the repair and purchase a new car as I had anticipated. Raymond Kovacsiss (in the service department) is a straight shooter and an asset to the company. More

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This dealership thinks because they sell Toyotas they will always have business because Toyota is a good car. However this dealership had to understand that if they keep up their shady practices they wil will always have business because Toyota is a good car. However this dealership had to understand that if they keep up their shady practices they will fall. I dislike Florence Toyotas practices, customer service, finance department (especially the foreign guy who’s been working there for years). I give them a -1!!! More

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The service department employees are always eager to help and answer any questions I may have. They work diligently to have the vehicle ready when promised and notify you when they are done. I highly recomme and answer any questions I may have. They work diligently to have the vehicle ready when promised and notify you when they are done. I highly recommend Florence Toyota’s Service Dept! More

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