Sevan Stryker

This has to be the worst dealership I've every dealt with. The purchase was extremely easy and I had very high hopes. That is where anything good stopped. Within a week the car completely died due to with. The purchase was extremely easy and I had very high hopes. That is where anything good stopped. Within a week the car completely died due to a software issue. We contacted the service department to ask what we should do since the car was shutdown in the middle of the road. After multiple times of being passed around their service team told us we needed to call another dealer because they didn't have time to speak with us. After multiple attempts to contact the managers in both sales and service we finally got in touch with someone multiple hours later. At this point we took it to another dealer. As part of the purchase they were supposed to install the window tint and protective bra. We were told it would be a few days and someone would contact us to get it scheduled. We reached out to the dealership multiple times because we never heard anything back. Only to be told they are on it. 23 days after the purchase I had to contacted the sales manager because we still hadn't heard anything. Within minutes someone called me apologizing that he just got the request and would send it over to have their tint company contact us. 2 weeks later still nothing. A few weeks after the purchase I received a letter from Volvo stating that some of the numbers in our contract were incorrect from the dealer and Volvo had to change them. I reached out to the sales manager asking about that the same time as I did for the tint. One of their finance members called me and apologized that the original individual didn't explain everything to us. He was working on the new contract and would contact me with what changed by the end of the day. That was 14 days ago and still no call. More

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Very satisfied with my purchase and with how Jorge and Megan communicated with me. I love how they catered to my choices without any questions and judgement. Megan communicated with me. I love how they catered to my choices without any questions and judgement. More

by Anna Dominique Verified Customer Verified Customer

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Best dealership and buying experience I could have ever imagined would recommend to anyone looking to get a great deal on new or used cars they don’t mark up the price and give you the best price upfront s imagined would recommend to anyone looking to get a great deal on new or used cars they don’t mark up the price and give you the best price upfront so you don’t spend hours negotiating More

by FELIPE_137 Verified Customer Verified Customer

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Hugh Yousif is a condescending, unprofessional representation of this dealership. Regardless of number of years with firm. He was arrogant and UNPROFESSIONAL. representation of this dealership. Regardless of number of years with firm. He was arrogant and UNPROFESSIONAL. More

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This dealership, and in particular Jayln Walker and Sevan Striker, was easy to work with, informative and helpful, and made us feel like we were important. They helped us make a great decision and facilitate Striker, was easy to work with, informative and helpful, and made us feel like we were important. They helped us make a great decision and facilitated getting our car ready from the transport to delivery to us. They ensured we understood the many features of our new Volvo CX60 plug-in hybrid. They answered our questions, as well as many we didn't even know to ask. We plan to use the service department when the time comes. The sales department, especially Jayln, are top notch. Both Jordan and Hugh in Finance made it easy to pay for our vehicle. We would recommend Bob Penkhus for anyone interested in purchasing a car in a low pressure and high-quality environment. More

by JTS95 Verified Customer Verified Customer

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Wasted my time, they did not listen. Did what they wanted including running credit illegally. Worked with a puppet, ran back and forth to managers. Did nothing but put pressure on. Did what they wanted including running credit illegally. Worked with a puppet, ran back and forth to managers. Did nothing but put pressure on. Said would be 15 minutes that turned into two hours. JR &Sevon Stricker. Stay away. More

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Very pleasant to work with even though live in Florida! They had exactly what I wanted! They had exactly what I wanted! More

by NSMALL1080 Verified Customer Verified Customer

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Inconsistent and forgetful. Sometimes they charge for one thing and the next time they don’t. Also they’ll “forget” that they have your keys in their pocket forcing you to wait 30+ minutes for no reason othe thing and the next time they don’t. Also they’ll “forget” that they have your keys in their pocket forcing you to wait 30+ minutes for no reason other than their sloppiness. Makes you wonder what else they forget. More

by SFREE824 Verified Customer Verified Customer

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Fabian and Chris were amazing and did a great job taking care of my vehicle. Would definitely recommend for anyone looking for a respectable and worthwhile shop. care of my vehicle. Would definitely recommend for anyone looking for a respectable and worthwhile shop. More

by CORCOUCHMAN Verified Customer Verified Customer

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They always make suggestions for keeping your engine in the best condition. I feel like it takes longer than it should for an oil change. the best condition. I feel like it takes longer than it should for an oil change. More

by polareclipse87 Verified Customer Verified Customer

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