Severt Mogensen

Always helpful and great people working ! Cherry Boyd and Manager Severt Mogenson are trustworthy and incredibly knowledgeable and make it happen! Cherry Boyd and Manager Severt Mogenson are trustworthy and incredibly knowledgeable and make it happen! More

by ANNAMARIELAMANNA Verified Customer Verified Customer

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2nd time buying from Phil Long Hyundai and working with Cherry Boyd. Both times were a great experience. She is sweet, fun, and easy to work with!! Cherry Boyd. Both times were a great experience. She is sweet, fun, and easy to work with!! More

by TINK6692294 Verified Customer Verified Customer

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Phil Long Hyundai of Motor City is the best place to buy a vehicle. Professional and easy to work with.10 out of 10 will buy again a vehicle. Professional and easy to work with.10 out of 10 will buy again More

by David Moore Verified Customer Verified Customer

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They were very helpful. Determined to do what they could to make a sale. Listened to what I was saying Determined to do what they could to make a sale. Listened to what I was saying More

by leda.abrams Verified Customer Verified Customer

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As much as I appreciate your service department getting me in for my 8000 mile service on your vehicle that I'm leasing one day early, I DO NOT appreciate being ignored. I told two different people that on me in for my 8000 mile service on your vehicle that I'm leasing one day early, I DO NOT appreciate being ignored. I told two different people that one tire had a slow leak. When I picked up the vehicle, I was told the technician didn't find anything wrong with the tire in question.Not only that, they rotated the tires incorrectly, according to the owners manual. But that's besides the point. The point is that I ended up having to take your vehicle to Les Schwab, in Cañon City where I live, and pay for the tire to be repaired. It had picked up a nail. I'm not sure how or why the technician didn't find the nail. I suspect that it's because Phil Long didn't want to spend the time/money to repair the tire. There is a chance that we didn't include the road hazard insurance when we took possession of the vehicle. As we haven't received any of the paperwork from when we leased it. But at the least your service department could have let us know that there was a nail in the tire. Additionally, I would think that removing the air filter and blowing it out would be part of the service routine. That was not done either. I know because I have removed it myself 3 times now to clean it. I removed it when we got home, the day of the service to check to see if it had been removed and cleaned. It had not been touched. More

by esandstedt Verified Customer Verified Customer

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Updated review - initial concerns were addressed well and the equipment is promised be replaced quickly. I am very happy with the problem solving and solution. the equipment is promised be replaced quickly. I am very happy with the problem solving and solution. More

by nrust77 Verified Customer Verified Customer

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My service rep Charlie was so helpful and kind! He went above and beyond to get my car fixed. He went above and beyond to get my car fixed. More

by corylshaw Verified Customer Verified Customer

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Great personality, great atmosphere! Great team! Absolutely loved the entire experience glad I chose to go here! Great team! Absolutely loved the entire experience glad I chose to go here! More

by julianna_lucero Verified Customer Verified Customer

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All were great sales people and had a great attitude when we were looking and working out our deal. we were looking and working out our deal. More

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Second perfect experience at Phil Long Hyundai Motor City We leased a Hyundai Kona from Phil Long about a year ago and had a fantastic experience, see my Google review. Fast forward to this week and a second We leased a Hyundai Kona from Phil Long about a year ago and had a fantastic experience, see my Google review. Fast forward to this week and a second amazingly smooth and easy experience trading our older vehicle to purchase a new Hyundai Santa Fe. Severt Morgensen went over and above the call of duty to help us purchase our new vehicle, all done from the comfort of our own home. Severt was kind and accommodating and helped us navigate all the procedures from paperwork to pick up without any stress or undue concern for our health due to Covid 19. When we did have to go in for signing of paperwork, employees were masked and helpful. We picked up the car yesterday, also an effortless and perfect experience and we can’t say enough positive words about the whole car buying event at Phil Long. Thanks again to Severt Morgensen for being so helpful and kind to two mature (senior) buyers. Thanks also to Mgr Chris who came out and thanked us for our business when we picked up the car. Five stars all around for this great dealership. More

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