Shadi Saadeh | Page 11

First Time Buyer I was in the market to buy a new car for the first time and Honda was definitely the brand I wanted to buy. My family’s owned Hondas for over 40 years I was in the market to buy a new car for the first time and Honda was definitely the brand I wanted to buy. My family’s owned Hondas for over 40 years. The first dealership we went to was close to my home and there were some glaring faults I observed immediately upon entering the parking lot of that dealership. Overall, the experience there was not, in the least bit, a good one and I’ll go into that later on. After that disappointing visit, I returned to looking at dealerships within 10-20 miles from my home and the DCH auto group dealerships had high ratings. We chose DCH Paramus Honda and I’m so glad we did. First off, as soon as we pulled into the parking lot and walked into the showroom, we were approached by our sales associate, Sean Boyd, who introduced himself and gave a firm handshake. At the first dealership we went to, our sales associate did not do this at all and we had to ask for his name. The dealership was very clean, well-lit, with good music (long live the 80s) and it put me in such a good mood already. Sean asked us what we were looking at first, if we knew what body style we wanted and features, then offered some refreshments and walked us around the showroom. There was no pressure and he let me and my family explore on our own. When I said I was interested in the 2017 CRV, he asked me what features I wanted – not the trim or my budget – and got a key to an EX-L model (that had the features I wanted) and told us we could take a test drive of it after he gave us a detailed walk-around. At the first dealership, we were not offered a test drive at all. Once we returned from the test drive, he still did not ask if we were thinking of leasing or financing, but rather if we liked the vehicle. Even after all that, when my parents and I were looking at the HRV, he did not try to pressure us into choosing. He just gave us the rundown of what the HRV had to offer. By that point, I knew I was definitely wanting to purchase a car then and there from DCH Paramus. Sitting at his desk, Sean was very frank about the pricing and probably jogged a good mile back and forth with offers and counteroffers. Eventually, he did have to pass the torch to Shadi Saadeh, sales manager. Shadi was also very courteous and honest and together we negotiated a very fair price for the vehicle. He’s definitely a very personable man and my family and I greatly appreciated that. This was different from the first dealership, who told me that because the model was new, there would be little to no negotiating, and they couldn’t give me an OTD price. DCH Paramus gave me an OTD price that beat the price of the vehicle that this first dealership was offering before they calculated taxes and other fees in. After we had the price of the vehicle in writing THEN Sean asked us whether we were buying, leasing, or financing. The first dealership seemed to want to push their own finance programs and then price the car based on that. I’m financing through my credit union for a very good rate and I told him so. When we spoke to the finance manager, Govaia Larcher, he asked if he could try to beat the interest rate offered, but I declined because I do prefer my CU. He simply agreed and dropped the topic and moved onto paperwork. All three men explained everything clearly and it seemed like the paperwork was done in seconds. Overall, my experience at DCH Paramus Honda was simply the best a first time buyer could get. I’m super excited to have my new car and to have it with all features I want at the price I like. You bet I’m recommending this dealership to anybody looking to get a Honda! More

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Leasing a new Honda From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new From the time we walked in the door and were warmly greeted the friendly and expert service set the tone for the entire process. We left with our new car and the knowledge that we were not just people looking for a car but valued customers who would definitely return again. More

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Fantastic experience Mr. Deeb was very helpful in explaining the details of the lease. Both Mr. Shadi Saadeh and Mr. Lou Saadeh were very knowledgeable and helpful when I Mr. Deeb was very helpful in explaining the details of the lease. Both Mr. Shadi Saadeh and Mr. Lou Saadeh were very knowledgeable and helpful when I picked up the car and went through great detail explaining everything I needed to know. Overall very satisfied and would definitely recommend this dealership. More

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Excellent Experience! My lease was ending and I went back to DCH Paramus Honda to see what my options were. My sales consultant Roberto Severino was very helpful, knowledge My lease was ending and I went back to DCH Paramus Honda to see what my options were. My sales consultant Roberto Severino was very helpful, knowledgeable and professional. Everyone we worked with from beginning to end was friendly and they made my experience an enjoyable one. More

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great service customer service was great ! my experience at paramus honda was great thank you mark avendano for all you done , i am definitely another satisfied c customer service was great ! my experience at paramus honda was great thank you mark avendano for all you done , i am definitely another satisfied customer thanks again More

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Best car buying experience ever! From the time we entered the dealership to the time we left, the experience was just phenomenal. Everyone was friendly and very courteous. Our salespe From the time we entered the dealership to the time we left, the experience was just phenomenal. Everyone was friendly and very courteous. Our salesperson, Moe Dalia, sales manager Shadi Saadeh as well as finance representative Lou Saadeh were very helpful, accommodating and did not pressure us. I will definitely recommend them to my friends and family. Thank you all for a pleasant car buying experience. More

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