Shahat Mohamed | Page 68

Great salesperson and staff. This is the third car we have purchased from Heiser Toyota. We have been very happy with all three. Gorgo is wonderfull as a salesperson. This is the third car we have purchased from Heiser Toyota. We have been very happy with all three. Gorgo is wonderfull as a salesperson. More

by MEDTLIE Verified Customer Verified Customer

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Smooth and easy experience Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and he Roger and Pat were a great team and the process for me to buy my car was smooth. I didn't feel rushed or pressured and they were both friendly and helpful throughout my experience! More

by OBRIEN.AMY73 Verified Customer Verified Customer

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Purchase of new 2019 Avalon Limited Had a very good purchase experience. Roger and Shahat were excellent. Roger and Shahat explained all the details of my lease and your dealership gave Had a very good purchase experience. Roger and Shahat were excellent. Roger and Shahat explained all the details of my lease and your dealership gave me a very fair price. Thank you. More

by KEN.WODTKE Verified Customer Verified Customer

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HeiserToyota All of the salespersons were great whenever we stopped in. Roger helped us with our final decision -a purchase of a 2016 Prius! I am very happy with t All of the salespersons were great whenever we stopped in. Roger helped us with our final decision -a purchase of a 2016 Prius! I am very happy with the car. It gets great gas mileage, it’s sporty and I love riding/driving it. More

by AKALETA101 Verified Customer Verified Customer

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Giving back the car as good as brand new The service from heiser is very friendly receiving and timely. The experts in service give you the assurance that you can ride your car without hassl The service from heiser is very friendly receiving and timely. The experts in service give you the assurance that you can ride your car without hassles for the rest of the period. They do what needs to be done for the car.. I recommend always heiser....👍 More

by MITTA.KULASEKHAR Verified Customer Verified Customer

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Perfect Car Fast My 2009 Prius was totaled by a deer and I needed a new car fast. My first choice was a Blue 2019 4 wheel drive Prius and Heiser had one in stock. Two My 2009 Prius was totaled by a deer and I needed a new car fast. My first choice was a Blue 2019 4 wheel drive Prius and Heiser had one in stock. Two hours after getting the OK from my insurance company the car was ready to go. The salesman rushed over from a doctor's appointment to complete the sale. There was never any pressure to purchase and everything was fully explained to me. More

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Used car just for me Everyone was extremely friendly. I came in with a price point and what I wanted and I was able to drive home with an awesome vehicle Everyone was extremely friendly. I came in with a price point and what I wanted and I was able to drive home with an awesome vehicle More

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Low pressure I love the low pressure sales model of Heiser Toyota. Jorgo was very knowledgeable, helpful, and respectful through the whole process. He made the e I love the low pressure sales model of Heiser Toyota. Jorgo was very knowledgeable, helpful, and respectful through the whole process. He made the experience very easy, and I would definitely refer purchase future vehicles from him as well as refer others. More

by JBOETTCHER Verified Customer Verified Customer

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Excellent Experience! Friendly and knowledgeable staff I had to get a new car ASAP as my old car could no longer be driven. Being a recent graduate purchasing my first nice car, I was new to the car buying I had to get a new car ASAP as my old car could no longer be driven. Being a recent graduate purchasing my first nice car, I was new to the car buying/leasing experience and nervous about the process. From start to finish the staff educated me on my options, answered all my questions, and made me feel comfortable and confident with my decisions. I was impressed by the effort put in by the entire staff to assist me in getting my car as quickly as possible, while still providing the best customer service. I recommend Heiser Toyota to all of my family and friends! More

by GINASCAFFIDI Verified Customer Verified Customer

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Terrible experience, rusted vehicle. 3 long months of problems with this dealership. Title issues, hiding condition problems, loads of incompetence. Wasted so much time. First, negot 3 long months of problems with this dealership. Title issues, hiding condition problems, loads of incompetence. Wasted so much time. First, negotiation was non-existent (This is surprisingly absurd considering the condition I later discovered.). Regardless, I got a couple hundred off and that's where the mess started. The sales people I talked to seemed nice. But Financial was awful to work with. I constantly had to mediate between them and my bank, for what should be a seamless back end process for me. I had to call or email over 10 times to make sure they were doing what my bank needed. The process took weeks, and I needed the vehicle in a month. When I finally received my vehicle (it was shipped to me) and they failed to include the temp license... just more incompetence. Now I had to wait for them to mail my temp while my new car sat in my yard.. un-driveable.. (the temp was not even overnighted, or anything to make up for this, it took 3-4 days in the mail). So, I receive my temp tag and we get to finally drive the car, this was almost a month after agreeing to buy it (out of state sale). A week later, I go to pay my taxes and attempt to get my real license plate, and I find out that neither me, nor my bank has the title.. (the bank has long since paid for the vehicle). This genuinely took 2 months to fix.. I had to get a new 60 day temp from my state, and it legitimately ran out before Heiser "found" my title, and sent it to my bank. It took numerous calls and emails. They kept stating that they didn't have it, or they already sent everything. On another note, the vehicle I received was rubbish. I asked for lots of pictures of the underside to inspect for rust before buying, and the pictures I got back look nothing like the vehicle they sent me. They hid severe rust corrosion in shadows and dark parts of the photos. Incredibly scummy.. I'm very upset about that. Considering the high mileage and the rust damage, the vehicle should have been at least 2000$ less than what I paid, But they wanted to hide it and make some sleazy profit. Not to mention the paint touch ups on the front that have dried paint drips.. I'm pretty sure this car was in an unreported accident, or at least a couple bumper taps. There was so many marks that the shipping company asked me if they told me the condition, they were scared I would think the damage happened in transit. A long drawn out awful 3 months later, I'm left with an overpriced vehicle with heavy corrosion in the wheel hubs and catalytic converter, and bad paint touchups. At least it runs okay for now, I doubt it will last 5 years. My advice, stay away from this dealership, and if you have to deal with them, take any used vehicle you are going to buy into a trusted third party mechanic for a pre-purchase inspection. More

by RAPTOR420 Verified Customer Verified Customer

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