Shahat Mohamed | Page 79

Easy no hassle buying experience I worked with Jason at Heiser Toyota and he was very easy to work with. He was willing to go back to the drawing board to make the deal work for both I worked with Jason at Heiser Toyota and he was very easy to work with. He was willing to go back to the drawing board to make the deal work for both of us. When I finalized the purchase he was very thorough in going over all the features of my new car creating a wonderful buying experience. I ended up financing the car through Toyota as they were able to beat the interest rate my credit union was offering me. More

by heather7474 Verified Customer Verified Customer

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My Shiny New Rav 4 The car I was driving was 14 years old, so it was definitely time for a new car. We did a lot of homework and test drove our top choices. The Rav 4 wa The car I was driving was 14 years old, so it was definitely time for a new car. We did a lot of homework and test drove our top choices. The Rav 4 was my top pick for sure, I love the safety features, the ride and the look/feel of the interior. Roger was super helpful answering all of our questions and helped to find the car that fit all of our needs, even in the color I wanted. Thank you for making this process enjoyable and stress free! More

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Roger and Toyota are great We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team We test drove about 6 different compact suv's before landing on the Rav4. We loved the safety features and how the car looked and felt. Roger and team were great to work with and made the experience very enjoyable. Everyone was very upfront and answered all our questions. I love the car! More

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Toyota Sienna I had a great experience. Trevor knew I was doing my homework and shopping for the best deal and everyone at Heiser did what was necessary to eventua I had a great experience. Trevor knew I was doing my homework and shopping for the best deal and everyone at Heiser did what was necessary to eventually become my best deal. Several other dealerships seemed to get turned off when they figured out I was shopping around for the best deal - Heiser didn’t seem to hold it against me. Even when we got hung up on my trade-in, they kept their word and agreed to my asking price; all while never turning the conversation negative. I’m sure a lot of shoppers say they’re “serious buyers” when in reality they’re just kicking the tires, but Heiser always treated me as if they believed I truly would be buying a new van in a matter of days (which eventually turned out to be true, obviously). That benefit of the doubt was actually pretty rare in my search, and ultimately is a main reason why I gave Heiser every opportunity to be my best price, as they eventually were. Thanks! Brent MacDonald P.S. Roger was awesome, as well. Sometimes the “kill them with kindness” technique can come across a little fake, but Roger seemed very sincere and is an all-around great sales consultant and nice guy. More

by BRENTUWALUM Verified Customer Verified Customer

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Great customer service Rated a 4 star for great customer service and hospitality..Would recommend to friends and relative. Clean facility and nice people to help you out Rated a 4 star for great customer service and hospitality..Would recommend to friends and relative. Clean facility and nice people to help you out More

by THOOBVAJ2017 Verified Customer Verified Customer

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Amazing Experience! It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot It was the best car buying experience that we have ever had! Everything went smoothly from the moment we walked in the door until we drove off the lot. The salesman was very knowledgeable and enthusiastic about the products. He treated us like family and ensured that we had all our questions answered. The business manager provided the same excellent customer service. Will definitely recommend Heiser Toyota to others! More

by tojuma Verified Customer Verified Customer

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Hmm. Do I need a new car? I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully I was not intending to purchase a car the day I went in. I have a much loved 1998 Toyota Sienna that only has 137,000 miles on it. It runs beautifully. I didn't want to trade it in. My husband has been wanting me to get a new vehicle for about four years. I am quite a collector of things and my van comes in very handy. I happened to see a Toyota ad in my news feed and decided to check out a hatchback in the showroom so I could contemplate the possibilities. I figured a hatchback might fit the bill if and when my can finally gave out (in another 4 years, perhaps). I met up with Alex and explained my demise, wanting a new vehicle and refusing to trade in. This could have been alleviated if you still had the small trucks. I have owned two in the past. That is another story. It was cold and snowy outside so the showroom was my best bet. I took off my heavy winter coat and got comfy in a cute pearl white hatchback. It was awesome, but I kept hitting my knee as I was getting in. I was a bit discouraged but I really like how the back opened up and it seemed very versatile. I liked everything about it except I kept hitting my knee. I figured if I did it my husband surely would. Right next to the pearly beauty was a Corolla sedan. It was blue and very pretty. I decided to give it a try. When I sat in it I marveled at the spaciousness in the front. Lots of elbow room and I liked how the controls were situated. Then I sat in the back seat, and there is where I made my decision. Very roomy. I flip-flopped between the pearly and blue beauty. The back seat of pearly unfortunately was lacking in comparison. What a conundrum. Alex was such a kind listener and throughout my flipflopping reminded me to ask myself what it was I really wanted. A few more times inside each vehicle and I made my choice of which one would suit me the best. Red was my color of choice and Alex pulled up in a red dynamo. We went for a nice test drive while he explained all of the amenities. It also has a moonroof, and partial leather upholstery, which didn't hurt. I left with some remarkable numbers for the price, which allowed me to tell my husband my plan. I can get the new red lovely and keep my white beast. He thought it was a grand idea. Because of Alex's patience and guidance, the improbable scenario of me purchasing a new vehicle that day became a reality. Shagat was also very helpful in explaining the additional insurance available for my new car. I am not a fan of these generally speaking, and have never purchased them in the past. Realizing the new technology on these vehicles made me realize it was a good idea. I keep my vehicles fir long time (21 year old van) so having the insurance should benefit me. My beauty graces my driveway and soon I hope to drive it, as soon as my husband gets his butt out of it😎. More

by MANGANE1256 Verified Customer Verified Customer

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great experience, very nice facility I had a great buying experience with Al. He was friendly and showed me how to use all the new technology on the vehicle, which was very helpful and sa I had a great buying experience with Al. He was friendly and showed me how to use all the new technology on the vehicle, which was very helpful and saved me a ton of time. The facility was clean and warm and very nice. It was family friendly with beverages and snacks provided. The staff was friendly and helpful. More

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Great Team! We had the pleasure of working with James Hicks and Shahat Mohamed on our recent Toyota purchase. They were both very friendly and extremely helpful w We had the pleasure of working with James Hicks and Shahat Mohamed on our recent Toyota purchase. They were both very friendly and extremely helpful with the entire process. I would definitely recommend them. More

by Johnston Family Verified Customer Verified Customer

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Salesman was wonderful I was lucky enough to meet up with a great salesman. He was not pushy and he answered all questions. When it came down to actually signing the docum I was lucky enough to meet up with a great salesman. He was not pushy and he answered all questions. When it came down to actually signing the documents, he went above and beyond to help me. I had rented a car from Enterprise and drove it to the dealership. Enterprise refused to pick up the car so Jason L. at Heiser followed me to Enterprise to drop off the car and he drove me back to Heiser to drive my new car home. Everyone was friendly at the dealership. After purchasing the car, Jason followed up with me and offered many times to answer questions I may have no matter when I had them. He spent 45 to 60 minutes with me going over every detail of the car. Going over what every button did and explained all the computer screens. I would highly recommend this dealership and Jason L. More

by HITZKAT Verified Customer Verified Customer

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