Shahriar Ghandchi | Page 6

They have very poor customer service the service manger didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a loa didn't want to fix my truck when it was damaged while at the service department I asked if I had to get an attorney he laughed and said that's a load of bull crap you know how many times we've heard that and laughed about it I've been dealing with them on many occasions one when I bought my charger there in 2018 I would bring it back for the AC every couple months and they would charge me $100 and it's still not fixed and they tried saying the part is discontinued when it's not it's just the part number is superseded which means they just changed the last two numbers and I've been dealing with this issue and it's still not fixed and the paint is peeling on my truck and bubbling in dealing with them since April my truck had under 15000 miles on it when it went in and it's been going back and forth for 4 months they finally fix the paint but now I have other issues my windows scratched which they did fix and they scratch again and this last time they put 338 miles on my truck and dented my bumper and refuse to fix my bumper and when I brought it to the attention of the owner of the dealership he basically said he doesn't want to deal with it and wants me to pay for half of it and called me a piece of xxxx nice customer service More

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The people at 495 really care. It keeps me going back. They work with me and not against me. They want to make money, sure but they want to get you a good deal too. They take the time to know you and not They work with me and not against me. They want to make money, sure but they want to get you a good deal too. They take the time to know you and not just your ideal monthly payments. Their customer service is second to none. From sales to finance to service, they all have the same positive attitude. I just leased my 4th car through them and will be back for a 5th. More

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We have bought over eight cars here! Best of best! More

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Very pleasant to deal with I think that says enough if you want people to fill these out you shouldn't demand a minimum amount of words you want people to fill these out you shouldn't demand a minimum amount of words More

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Excellent experience. Professional, efficient and extremely knowledgeable. I won’t buy a Jeep anywhere else now. James and Shah made it a very easy and comfortable. extremely knowledgeable. I won’t buy a Jeep anywhere else now. James and Shah made it a very easy and comfortable. More

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Outstanding treatment and authenticity from the first inquiry through delivery. David, my salesperson is fantastic. He listened to something unique to me m, unrelated to vehicles, and did research and up inquiry through delivery. David, my salesperson is fantastic. He listened to something unique to me m, unrelated to vehicles, and did research and upon my return shared his findings. The owners are the kindest owners I’ve come across. I’m proud to be part of the 495 family. More

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Great sales men in the sales department was phenomenal general manager quick and easy truck purchase . And I didn’t try to sell me a bunch of extras general manager quick and easy truck purchase . And I didn’t try to sell me a bunch of extras More

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Both James and Shah were terrific to work with. They were extremely helpful and knowledgeable and worked with us to get the exact jeep that we were looking for. Thank you to the both of you! extremely helpful and knowledgeable and worked with us to get the exact jeep that we were looking for. Thank you to the both of you! More

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James and Shah are a pleasure to work with. They don't play any of the typical dealership games you're probably used to dealing with. Pricing was upfront and we never felt pressured throughout the entire play any of the typical dealership games you're probably used to dealing with. Pricing was upfront and we never felt pressured throughout the entire process. I'd recommend James, Shah, and 495 Jeep to my friends and family. More

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If you are buying a new car Sam is the one to see he is not only knowledgeable, friendly and helpful, but is also so easy to transact with and that is hard to come by and well sought out for when buying a not only knowledgeable, friendly and helpful, but is also so easy to transact with and that is hard to come by and well sought out for when buying a car. He didn’t miss a beat with all the questions I had didn’t seem to mind and was prompt to respond no matter the time it took. More

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