"The Best "
Thank you! Thank you! Thank you! I have gotten on Shandly"s nerves so bad, I feel like we're family! Shandly has been so helpful during a very stressful car buying process. He helped make the impossible possible. Let me mention, this is the 2nd vehicle he helped me with. He is definitely one of the greatest assets to this dealership. Sorry, but I'm biased. I will forever do business here and refer business to him.
"Amazing attention to detail"
Todays experience was awesome from meeting shandly Blair in Dunkin Donuts before his shift to the final signature with Jared Herbert everyone at heritage was amazing, great job guys. See you for our next purchase
Other Employees Tagged:
"New 2019 Jeep Cherokee Overland. "
- Purchasing experience.
I have purchased ten new vehicles over my lifetime.
By far this has been the best experience purchasing a new vehicle.
The staff were friendly, welcoming and HONEST.
Which in itself is a rare experience when buying a new vehicle.
There was another dealership only 3 miles from my house. I found them aggravating and inattentive.
I drove 2 1/2 hours to go to this dealership , 2 1/2 hours home. And I would do it again. It was well worth my time. A big shout out to Heritage Owens Mills MD. Thank you, Jackie Dixon.
Other Employees Tagged:
, Philo Gentls (Finance) Rated excellent
The people of this dealership are fair kind and take their time helping you... no force, no BS .... just plain wonderful.... they will do what it takes to make your buying a pleasing experience, rather than a hard and frustrating time. I would recommend them highly!!!
Bought a new Jeep from Shandly! Great experience all around. I highly recommend coming here. This is my second Jeep from them and I couldn’t be happier!
"They definitely did what the could to get my business."
Great customer service, friendly and knowledgeable from the beginning of the sale to The end of sale. They really worked with me to get what I wanted.
"A Great Car Buying Experience"
Extremely professional and knowledgeable staff who had the vehicle pulled up and ready for us to test drive upon our arrival. Also had someone standing by to inspect our vehicle and provide its trade-in value. All around great communications with sales and management, who were very responsive to any questions we asked before, during and after our vehicle purchase. Everyone that we dealt with at the dealership was friendly and willing to do whatever they could to make sure that we had a positive car buying experience. Shandly Blair (Thank You for your Service!) and Philo Gentles both stayed well past closing to complete the sale and finance paperwork for us and Shandly went above and beyond when we were done by helping us transload all of our personal items into the new vehicle. They made the 3 hour drive that we made to the dealership from our home in Alexandria, VA during DC rush hour traffic a worth the trip. I wish we lived closer so that we could use them for our maintenance/service needs.......An overall great experience!
"Good dealership "
Really loved this dealership and the employees. I was happy to get in a car that I absolutely love!! Would definitely recommend this dealership to anyone.