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Shane Atkins
Refer Me
163 Reviews
163 Reviews of Shane Atkins
May 08, 2021
I started off having a bad experience, thought I got screwed over and I went in and talked to Jerry and Shane and they absolutely blew me away with how they handled the situation. Now I’m considering bu screwed over and I went in and talked to Jerry and Shane and they absolutely blew me away with how they handled the situation. Now I’m considering buying a brand new Porsche from them. Thank you guys for restoring my faith in your business. More
by Greg
Verified CustomerOther Employees Tagged: Edwin Mora, Jerry
Helpful 
April 09, 2021
Hugo was great!! Very efficient and accommodating. Will recommend to others. Casey the driver was safe, but very poor communicator. When asked message about if he knew my destination he pointed to the G recommend to others. Casey the driver was safe, but very poor communicator. When asked message about if he knew my destination he pointed to the GPD, other wise safe driver, More
by LCPIANO1
Other Employees Tagged: Dorsey Smith, Hugo Gutierrez, Randall Hole , Dani Muller, Cody Smith
March 17, 2021
Shane the service manager made me feel bad about taking my vehicle in. He said there was no space until the following week. He told me to take it to Bakersfield. I refused to take no for an answer. The m my vehicle in. He said there was no space until the following week. He told me to take it to Bakersfield. I refused to take no for an answer. The manufacturer said there was an update for the issue . I had it towed after he said it was ok. More
by SEMMERSEN
Other Employees Tagged: Bryan Serpa
March 06, 2021
I appreciate how professional and personal the service department is! Bryan is my Advisor and always makes me feel like the Audi Fam! Thank you! department is! Bryan is my Advisor and always makes me feel like the Audi Fam! Thank you! More
by RDELONG7
Other Employees Tagged: Bryan Serpa, Nathan Ocegueda
February 12, 2021
I had a horrible experience and my car still isn’t fixed. I am so distraught over this whole situation. They refused to try to fix it.. it still has the same problem. I am so distraught over this whole situation. They refused to try to fix it.. it still has the same problem. More
by SEMMERSEN
Other Employees Tagged: Bryan Serpa, Nathan Ocegueda , Vick Sharma
January 18, 2021
Customer service was great! Everyone was very kind , knowledgeable and helpful. I always had wonderful experience with them. I been their customer for almost 10 years and never had any problem with the knowledgeable and helpful. I always had wonderful experience with them. I been their customer for almost 10 years and never had any problem with them. More
by AMANTOOR83
Other Employees Tagged: Sean Cawthon, Hugo Gutierrez
January 07, 2021
Really great service! Working with Jerry Campuzano has been a pleasure. He listens very well. And if I have to wait while the service is done, I don’t mind admiring the great cars on display! been a pleasure. He listens very well. And if I have to wait while the service is done, I don’t mind admiring the great cars on display! More
by CARTER8683@yahoo.com
Other Employees Tagged: Sean Cawthon, Dorsey Smith , Gary Singh, Jerry Campuzano
December 23, 2020
Bryan, my advisor, is always professional and knowledgeable about my vehicle. He is essentially one of the reasons I buy an expensive German import. Personal and friendly service at each visit! I knowledgeable about my vehicle. He is essentially one of the reasons I buy an expensive German import. Personal and friendly service at each visit! I would be proud to have him represent my company! More
by gcoeler
Other Employees Tagged: Sean Cawthon, Hugo Gutierrez, Bryan Serpa
December 03, 2020
I’ve never had a bad experience and because they are so much better than their competition I keep coming back for more. Thanks to them, I really enjoy buying Audis. much better than their competition I keep coming back for more. Thanks to them, I really enjoy buying Audis. More
by supernew
Other Employees Tagged: Bryan Serpa, Sean LaBonte , Gary Singh
August 02, 2020
The service provided to me was very coureous prompt and reliable. The service advisors are very thorough and informative. Overall very good experience and satisfied. reliable. The service advisors are very thorough and informative. Overall very good experience and satisfied. More
by SUDESHNAKUNDU
Other Employees Tagged: Dorsey Smith, Hugo Gutierrez, Bryan Serpa
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