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Shane Dobert

Overview Reviews (40) Inventory (152)

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Shane Dobert

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Shane Dobert | Page 2

Master Hyundai Service Advisor

Matthews Hyundai of Schenectady

4101 State Street
Schenectady, NY 12304

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4.5

40 Reviews

Overview Reviews (40) Inventory (152)

Dealership Experience

9 mos

Industry Experience

2 yrs, 9 mos

4.5

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Shane Dobert

March 04, 2024

Dealership Rating

Employee Rating

I wasn't sure I'd like the transition from Fusillo to Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. Matthews. But you guys have been great! Happy to see that Nick is still there. Shane was very accommodating. Thank you. More

by carliselovelady@outlook.com

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Mar 07, 2024 -

Matthews Hyundai of Schenectady responded

Hi, We’re so glad to hear you had a great experience with Shane! Thank you for your business and the great review!

February 08, 2024

Dealership Rating

Employee Rating

Matthews Hyundai have Always make us feel like we are valued customers. I appreciate their hospitality. valued customers. I appreciate their hospitality. More

by HUNTINGLATOUR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear, JEREMIAH HUNTER, Connor Vanderburg, Michael Capadona, Domonique Scott-Henry, Rob Delorm , NICK CORDI, Terry Koonce

Helpful 0

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Feb 27, 2024 -

Matthews Hyundai of Schenectady responded

We appreciate your business and the great review!

February 07, 2024

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Employee Rating

Very easy to schedule and the people are pleasant The drop off process was smooth drop off process was smooth More

by nchurch87

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Feb 27, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

January 27, 2024

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Employee Rating

Very fast and friendly service. My vehicle was ready to go in a shorter time than expected. My vehicle was ready to go in a shorter time than expected. More

by P.ADEE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear, Domonique Scott-Henry

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're glad to hear we were able to get you in and out quickly! We appreciate your business and the perfect review!

January 26, 2024

Dealership Rating

Employee Rating

Staff always attentive, happy with their service. Staff always attentive, happy with their service. Thank you Staff always attentive, happy with their service. Thank you More

by bkathy999

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for your business and the perfect review!

January 17, 2024

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Employee Rating

Did tnohe work I asked good job done well people very polite very pleased hope to use them again polite very pleased hope to use them again More

by Bbcelectric

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nicholas Fear, JEREMIAH HUNTER, Connor Vanderburg, Michael Capadona, Domonique Scott-Henry, David Szpila , NICK CORDI

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for choosing Matthews and the great review!

January 16, 2024

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Employee Rating

My car was finished earlier than promised The waiting area is comfortable and I love the coffee machine area is comfortable and I love the coffee machine More

by SIOLA2

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're glad to hear you had a great experience with our Team! We truly appreciate your business and the perfect review!

January 14, 2024

Dealership Rating

Employee Rating

Great dealership My vehicle is well taken care of during the inspection. Great teamwork Thanks the inspection. Great teamwork Thanks More

by Bena.rup24

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

Thank you for the great review and your business!

January 13, 2024

Dealership Rating

Employee Rating

Great Great customer service despite not finding the solution to my car concern. Still overall a great experience solution to my car concern. Still overall a great experience More

by SWATSON2014

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Shane Dobert

Helpful 0

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Jan 30, 2024 -

Matthews Hyundai of Schenectady responded

We're sorry to hear our Team could not diagnose your vehicle concerns but, we are glad to hear our Team still provided you with great service. If there is anything more we can do to ensure a better future experience, please don't hesitate to reach out.

December 30, 2023

Dealership Rating

Employee Rating

No help! !!! No help no help no help no help no help no help no help no help !!! No help no help no help no help no help no help no help no help More

by Jmaney4

Verified Customer

Recommend Dealer

Other Employees Tagged: Shane Dobert

Helpful 0

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