Shane Jackson | Page 2

Mike Gross helped me with buying my new truck, and he made the whole process easy and accommodating. He listened to what I wanted and helped me find the perfect match. Joe Machens Capital City Ford is a made the whole process easy and accommodating. He listened to what I wanted and helped me find the perfect match. Joe Machens Capital City Ford is a solid spot in Missouri if you’re shopping for an F‑150. Really appreciate the great experience. More

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Wonderful service! Joe & Scott went the extra mile to give us the service we needed ! We had a horrible problem with our truck and they both helped get us to and from w Joe & Scott went the extra mile to give us the service we needed ! We had a horrible problem with our truck and they both helped get us to and from where we needed to go . Great experience More

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Brad saved the day! I called Cap City Ford in a panic and not only did he provide us with a beautiful Bronco, he treated us and our time with respect, kindness and hones I called Cap City Ford in a panic and not only did he provide us with a beautiful Bronco, he treated us and our time with respect, kindness and honesty. Brad really went the extra mile or MILES 😂 for us, made the buying process so easy and got us home. Brad definitely listens to his customers and we really felt valued by the whole team at Cap City Ford. Thank you, Brad for saving the day! We can’t thank you enough! More

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Couldn't have asked for a better salesperson . He was very knowledgeable , love how he went through the options online as we talked about each vehicle and went back through them on the test drive He was very knowledgeable , love how he went through the options online as we talked about each vehicle and went back through them on the test drive . Helped set up ford app, that was a big thing for me. .Thank you keith for taking the time and patience . More

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Josh made our car buying process so much easier, and very enjoyable! We were looking to buy a car fast, and he delivered. He not only delivered, but was able to get us a vehicle we absolutely love and is a m enjoyable! We were looking to buy a car fast, and he delivered. He not only delivered, but was able to get us a vehicle we absolutely love and is a major upgrade for our family. The whole shopping experience was easy, and went so smoothly thanks to him. We are so grateful for Josh and his team! More

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Gave me best trade in for used Mavrick. Get service and very friendly salespeople. Best price for new one also. Get service and very friendly salespeople. Best price for new one also. More

by NINA12 Verified Customer Verified Customer

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Because I walked in with a co-signer that qualified for 0 down, the sales people did not feel the need to discuss numbers with me. I began by saying I didn't want gap coverage, which I was then told would be down, the sales people did not feel the need to discuss numbers with me. I began by saying I didn't want gap coverage, which I was then told would be discussed tomorrow in the financing room, I was told nothing of a price for the car, or possible loan amounts. Then when I tried to have the gap coverage and extra $6,000 package of services they said were maintenance (but did not include oil changes or actual maintenance jobs, just things like hail damage) i did not want or ask for, they couldn't make it happen because whatever they did in the finance room, made it so my co-signer didn't qualify for a $30k loan, but did for a $36k loan and it took 4 hours to get the papers signed and get home. I had to pay for extra for childcare during this experience. I will go to a different ford dealership for my next car. More

by sarahestep93 Verified Customer Verified Customer

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I got very thorough service. They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy More

by Ejiro Verified Customer Verified Customer

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This is second truck I have purchased here. I traded the first one for the most recent purchase. Both experiences were great. Taylor and Brad have been excellent to work with. I traded the first one for the most recent purchase. Both experiences were great. Taylor and Brad have been excellent to work with. More

by alanluelf Verified Customer Verified Customer

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Bo Heavin was very helpful answering questions and working with me throughout the process. While it is always a challenge buying a vehicle, the Machens staff were all very professional and helped me f working with me throughout the process. While it is always a challenge buying a vehicle, the Machens staff were all very professional and helped me feel comfortable with the final deal. More

by david.doering Verified Customer Verified Customer

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