Shane Lough
Shane Lough at Bozard Ford Lincoln

Shane Lough | Page 2

Financial Services Manager

Bozard Ford Lincoln

540 Outlet Mall Blvd
St. Augustine, FL 32084

5.0
143 Reviews
5.0

143 Reviews

Write a Review

143 Reviews of Shane Lough

May 07, 2026

Dealership Rating
Employee Rating

Bozard Ford is great place to buy vehicle as for me and my family, Tom Reinard Bozard Ford New vehicle sales director, Shane Lough Financial Services Manage & Michael Stephens Internet Sales Manager, are More

by BIZZOZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard, Michael Stephens

May 07, 2026

Bozard Ford Lincoln responded

We’re so glad Tom, Shane, and Michael made you feel part of the family during your purchase of the new Ford F-350 Lariat Super Duty. Congratulations on your 2026 F-350. Please let us know how we can assist with your brother’s deal, as we’re honored to help your friends and family.

May 02, 2026

Dealership Rating
Employee Rating

I would like to thank Tom Reinard Bozard Ford New vehicle sales director, Shane Lough Financial Services Manager & Michael Stephens Internet Sales Manager, for making this deal happen for me on my new 2026 F More

by BIZZOZZA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reinard, Michael Stephens

May 03, 2026

Bozard Ford Lincoln responded

Thank you for choosing us again for your third new 2026 Ford F-350 Lariat FX4 Super Duty. Tom, Shane and Michael are thrilled to have you and your family on board since October of last year. We look forward to assisting you again in the future.

April 27, 2026

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I leased a F150 Lightning , everything went well until I had questions after the purchase they followed up from the service side & the sales side I responded too both service never replied back and sales re More

by jjbm30
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Himes

Apr 28, 2026

Bozard Ford Lincoln responded

We’re very sorry your experience did not go as expected. It is clear that communication from both sales and service after the sale was not where it should have been, and we apologize for that. We would appreciate the opportunity to better understand what happened and address any questions or concerns you may still have. Please reach out to our Fixed Operations Director, Matt Norris, at mnorris@bozard.com so we can work toward a resolution.

April 20, 2026

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Philip was very easy to work with. He was knowledgeable about the vehicle and didn't try to oversell me. More

by hapharrison60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Morshead

Apr 20, 2026

Bozard Ford Lincoln responded

We’re delighted Philip provided an easy and knowledgeable experience with your Lincoln. Thank you for the five-star review and for choosing us. Please let us know if you have any questions or need assistance in the future.

April 20, 2026

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Best experience buying a car my husband and I ever had. No hard sell or trying to push unwanted warranties More

by stoutsjewell
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Andersen

Apr 20, 2026

Bozard Ford Lincoln responded

We’re delighted that you and your husband found the purchase process relaxed and pressure-free. Thank you for purchasing your new Ford Ranger with us. Enjoy every moment behind the wheel.

April 18, 2026

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Employee Rating

Pleasant visit, everyone was helpful and courteous. My wife and I greatly appreciated Ford's approach without all the pressure. Tyler was a great example!!! More

by donnrobinstough
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Dotson

Apr 18, 2026

Bozard Ford Lincoln responded

It’s wonderful to hear that your visit was pleasant and our team was both helpful and courteous. We’re glad our low-pressure approach resonated, and Tyler exemplified that service standard. Congratulations on your new Ford and enjoy the journey ahead.

April 17, 2026

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Incredibly nice and helpful employees. Great selection and prices. Spacious and clean dealership space. Will be back. More

by Arcmn4
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregg Steinberg

Apr 17, 2026

Bozard Ford Lincoln responded

Thank you for sharing how our friendly and helpful staff enhanced your experience and guided you to the perfect Ford Expedition Max. It’s wonderful to hear that our selection, pricing, and showroom cleanliness met your expectations. We look forward to welcoming you back soon.

April 01, 2026

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Excellent customer service from initial greeting at the dealership to the time I picked up the truck. Very informative with all information on each truck that I looked at and stayed engaged with all the qu More

by Magnoliadawn068
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Spencer Santiago

Apr 01, 2026

Bozard Ford Lincoln responded

We appreciate your five-star feedback. It’s great to hear that Spencer’s clear updates on your new Ford F-150 and his attentive answers made everything smooth. Knowing we eased what can be a stressful process means a lot to us.

March 20, 2026

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My husband and I had a wonderful experience with the purchase of our car. Our sales advisor Mikey Thane was very knowledgeable, professional and patient. We never felt pressured and he accommodated us i More

by maria.castelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mikey Thane

Mar 20, 2026

Bozard Ford Lincoln responded

We’re delighted Mikey’s expertise and patience made purchasing your Ford Escape Hybrid smooth. It’s great to know you felt no pressure at any step of the process. Thank you for recommending us to friends and family.

March 16, 2026

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Employee Rating

The experience was great. No hassle, no games—everything was upfront and honest from the start. More

by Anthony Marra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Morshead

Mar 16, 2026

Bozard Ford Lincoln responded

We’re delighted the Ford Maverick purchase was smooth and transparent from start to finish. Congratulations on your new vehicle and enjoy every mile.

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