Shane O'Brien

Buying a new vehicle is usually stressful, but Shane made purchasing two trucks completely seamless. He was exceptionally professional, transparent, and easy to work with from start to finish. I highly recom purchasing two trucks completely seamless. He was exceptionally professional, transparent, and easy to work with from start to finish. I highly recommend reaching out to him if you’re in the market for a new vehicle. Nimnicht is a top-tier dealership—their family-owned values really shine through in how well they treat their customers! More

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We had a great experience at Nimnicht Chevrolet. Our salesman was extremely helpful throughout the entire process and put a lot of work into helping us find the right vehicle for our family. He reco Our salesman was extremely helpful throughout the entire process and put a lot of work into helping us find the right vehicle for our family. He recommended the Traverse based on what we needed, and we are extremely happy that we took his recommendation. He worked with us on the numbers, kept us updated, and made the process easy from beginning to end. He had to leave before we could come back to complete the purchase, but made sure we were taken care of by his partner and everything went smoothly. We are very happy with our new Traverse and really appreciate all the work that went into making it happen. More

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want to take a moment to recognize Shane O’Brien in the Sales Department at Nimnicht Chevrolet on Cassat Avenue for providing an outstanding car-buying experience. Shane O’Brien was absolutely amazing—pro Sales Department at Nimnicht Chevrolet on Cassat Avenue for providing an outstanding car-buying experience. Shane O’Brien was absolutely amazing—professional, patient, knowledgeable, respectful, and genuinely helpful throughout the entire process. I was so impressed with my experience with Shane O’Brien that I purchased not one, but TWO vehicles from him. He made the process smooth and comfortable, answered my questions, and treated me with the kind of respect and customer service that you hope to receive when making such a major purchase. I would definitely recommend Shane O’Brien to anyone looking to purchase a vehicle. If you are shopping at Nimnicht Chevrolet, ask for Shane O’Brien He is the type of salesperson who can make a customer feel confident about doing business with the dealership. Unfortunately, I cannot say the same about my experience with the Service Department. I have been a loyal customer of this dealership and, including my recent purchases, have purchased multiple vehicles from Nimnicht Chevrolet over the years. Because of that history, I would expect to be treated with respect and receive quality customer service when I bring my vehicles in for service. Unfortunately, my recent experience with the Service Department was extremely disappointing. I found one of the young ladies I dealt with to be very rude and disrespectful, and the overall experience was frustrating enough that I ultimately decided to take my son’s 2017 black Camaro to another Chevrolet location service department in Jacksonville, Florida for service. That should not have to happen, especially with a customer who has continued to support the dealership by purchasing multiple vehicles over the years. Nimnicht Chevrolet really needs to take a serious look at revamping its Service Department and improving the way customers are treated. The sales team can work hard to bring customers through the front door, but if the service experience is poor, you risk losing those customers when it is time for maintenance, repairs, or even their next vehicle purchase. I truly hope management takes this feedback seriously. I want to continue doing business with Nimnicht Chevrolet, but the Service Department needs significant improvement. Customers who spend their hard-earned money purchasing vehicles deserve to be treated with courtesy, professionalism, and respect from the sales department all the way through service. Again, Shane O’Brien deserves recognition for being an exceptional salesperson and providing the kind of experience that makes customers want to come back. I just hope the Service Department can provide that same level of customer care in the future. it”s sad to say I had to make the story a little short, but I did place some stuff on Google review. But the overall experience excellent for the Sale team very poorly for the service department. More

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Shane went above and beyond to help with the truck. When there was an issue he helped fix it quickly. When there was an issue he helped fix it quickly. More

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The dealership was great, Shane was very knowledgeable and patient, the GM Lional spoke to us and he was very nice also. I will be referring anyone that needs a car to come there for sure! and patient, the GM Lional spoke to us and he was very nice also. I will be referring anyone that needs a car to come there for sure! More

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I had an amazing experience purchasing my car from Nimnicht Chevrolet! Shane O'Brien made the process incredibly smooth and straightforward. I highly recommend Shane O'Brien to anyone looking to purch Nimnicht Chevrolet! Shane O'Brien made the process incredibly smooth and straightforward. I highly recommend Shane O'Brien to anyone looking to purchase a vehicle from Nimnicht Chevrolet. More

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From the moment I walked in, Shane O'Brien made me feel valued without applying any high-pressure sales tactics. He answered all my questions clearly and gave me a fair price right from the start. The fina valued without applying any high-pressure sales tactics. He answered all my questions clearly and gave me a fair price right from the start. The finance department was efficient, explaining the paperwork clearly without pushing unwanted extras. The entire process was smooth, transparent, and surprisingly fast. I highly recommend Nimnicht Chevrolet and Shane O'Brien to anyone looking for a hassle-free car buying experience! More

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Everything was smooth start to finish, would highly recommend Shane to anyone in the market, Nimnicht Chevy is the only place I would go for buying a new car recommend Shane to anyone in the market, Nimnicht Chevy is the only place I would go for buying a new car More

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Shane was professional, kind and understanding of what I was looking for. He helped me negotiate a few extra items for the truck and was honest and transparent throughout. I highly recommend working with hi was looking for. He helped me negotiate a few extra items for the truck and was honest and transparent throughout. I highly recommend working with him for any new or used car purchase. More

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From the start my experience with Shane was pleasant. The whole process was smooth and painless, I will be recommending him to friends The whole process was smooth and painless, I will be recommending him to friends More

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