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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 19

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
215 Reviews
4.6

215 Reviews

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215 Reviews of Shane Phillips

December 11, 2025

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Employee Rating

I had a very satisfied experience- every employee I had dealings with were all super helpful and very knowledgeable and friendly! Thanks bunches 😁 More

by TEXASCANDY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Dec 11, 2025

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 08, 2025

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Employee Rating

went in for regular maintenance appointment. was told tires would be rotated but they were not. this is very inconvenient as i will have to drive back to the dealership for another appointment More

by MMCCRAW22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Dec 09, 2025

Gullo Toyota of Conroe responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 07, 2025

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Employee Rating

Cameron is the best and he’s the only reason I keep going back to your dealership!! Yesterday I got offers and coupons for Huntsville‘s Toyota dealership, but I can’t use them at your dealership and that’s w More

by tblendenfandg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Cameron, he’s the best

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Dec 07, 2025

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 06, 2025

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Employee Rating

Very accommodating and professional. My battery had died and I was in a bind! Thank you! More

by Sherwoodmr2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Dec 06, 2025

Gullo Toyota of Conroe responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gullo Toyota of Conroe. We look forward to having you as one of our valued customers for many more years to come! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 05, 2025

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I was very pleasantly impressed by the honesty- letting me know that I do not need to replace the parts that I was told I needed to replace by a different shop. More

by ZIMELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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Dec 05, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 05, 2025

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Service was done in a reasonable amount of time. I wasn’t sold a bill of goods. More

by lbrown259
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Dec 05, 2025

Gullo Toyota of Conroe responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 05, 2025

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Employee Rating

Spencer was awesome! ! The entire service department is top notch!! Best service experience I've ever had! More

by somer_adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Dec 05, 2025

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 03, 2025

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Employee Rating

These guys were great and very helpful got me in and out at a reasonably time More

by POWELLBRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

Print
Dec 03, 2025

Gullo Toyota of Conroe responded

Thanks for sharing about your experience with Gullo Toyota of Conroe. We appreciate your business and hope to see you again soon! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 03, 2025

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Employee Rating

I just love Gullo Toyota, Spencer is such a wonderful service writer and Shane the manager is so sweet and handsome. More

by RRG1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Spencer Cannon

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Dec 03, 2025

Gullo Toyota of Conroe responded

Thank you for choosing Gullo Toyota of Conroe. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 01, 2025

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Employee Rating

Shane Phillps customer service was excellent. He answered all my needs and questions. The service was quick and professional, and I was in and out in a reasonable time frame with all services com More

by BARCUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
Dec 01, 2025

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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