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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 18

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
237 Reviews
4.6

237 Reviews

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237 Reviews of Shane Phillips

February 03, 2026

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Employee Rating

Excellent customer service and great job with car maintenance and repairs.. All staff are friendly. More

by MFBRNRDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Ken

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with us. We’re glad our team provided friendly service and did a great job on the maintenance and repairs of your Toyota Yaris. We appreciate you choosing us and look forward to assisting with your next service visit.

February 03, 2026

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Employee Rating

Some of the best service I’ve ever experienced with any car that I’ve earned. More

by deichler3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Feb 03, 2026

Gullo Toyota of Conroe responded

It’s fantastic to hear that the service on your Toyota Crown ranks among the best you’ve experienced. Thank you for trusting us with your vehicle. We look forward to supporting your Crown’s performance in the future.

February 03, 2026

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Employee Rating

xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxxxx More

by scoxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Philip Sharp

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. We value your business at Gullo Toyota of Conroe!

January 29, 2026

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Employee Rating

Delivered truck is was serviced timely and was returned on time. Communication was very good as well. More

by RONNIE22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 29, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 26, 2026

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Employee Rating

You guys did a great job. I am in joying my new wheels thanks. Have a great day. More

by randallculbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 26, 2026

Gullo Toyota of Conroe responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 23, 2026

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Employee Rating

I really appreciated the curtesy ride to pick up my daughter when the car was ready, as she was too young for a loaner and I was in meetings in Houston. More

by KATHLEEN_BYNUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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Jan 23, 2026

Gullo Toyota of Conroe responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 23, 2026

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Employee Rating

I was very disappointed. My vehicle was towed to your facility on Thursday evening and I left two notes stating that the battery and alternator were not functioning. However, More

by paul.vita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Maxine .

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Jan 27, 2026

Gullo Toyota of Conroe responded

We're sorry to hear about your experience, Paul, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shawn Mize shawn_mize@gullo.net General Manager Paula Box paula_box@gullo.net Andy Ritter andy ritter andy_ritter@gullo.net

January 22, 2026

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Employee Rating

great service and Ericka was very kind and very helpful and the whole experience was very pleasant and enjoyable More

by GWRIGHT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
Jan 22, 2026

Gullo Toyota of Conroe responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gullo Toyota of Conroe, we look forward to having you as a valued customer for many years to come! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 17, 2026

Dealership Rating
Employee Rating

Great service and great people. I was taken care of really well. Highly recommend gullo. More

by sml1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

Print
Jan 17, 2026

Gullo Toyota of Conroe responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gullo Toyota of Conroe to be a positive one. Please don't hesitate to reach out if you need anything else. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

January 13, 2026

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Employee Rating

Excellent service as always, great reliable service. Great staff, clean facility. Been dealing with Kenny the service advisor for year now. He’s always been up front and honest with me about my Rav 4. I More

by KXKMCGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Kenny

Print
Jan 13, 2026

Gullo Toyota of Conroe responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

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