237 Reviews
Write a Review237 Reviews of Shane Phillips
September 20, 2026
The service took much longer than expected. An oil change and tire rotation took 2 hours and 15 minutes. I asked about replacing the engine air filter but was told it had been changed during m An oil change and tire rotation took 2 hours and 15 minutes. I asked about replacing the engine air filter but was told it had been changed during my last service. However, my report shows a red “Warning” for the filter, so I’m still unsure if it needs replacement. I also asked them to check or replace the wipers. They were not replaced, and the report shows “Caution,” but no one explained whether they need to be changed. Better communication regarding these items would have been appreciated. More
Other Employees Tagged: Maxine .
September 19, 2026
Service was quick and friendly. Erica is on top of everything! I love the complimentary car wash as well, especially this time of year with all the love bugs. Erica is on top of everything! I love the complimentary car wash as well, especially this time of year with all the love bugs. More
Other Employees Tagged: Maxine .
September 10, 2026
If the technician changes the sittings on someone’s vehicle they should put Everything back they found it. When you have your lights set to common automatically when it gets dark it is VERY frustrating vehicle they should put Everything back they found it. When you have your lights set to common automatically when it gets dark it is VERY frustrating to discover your lights are not on then having to figure out how to turn them on when you don’t normally need to because they are supposed to turn on automatically More
Other Employees Tagged: Maxine .
September 05, 2026
Josh is always great to work with. Needed a reliable used car this time and he helped us find a good fit for us. Needed a reliable used car this time and he helped us find a good fit for us. More
Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Josh Horner was our salesman
September 03, 2026
They tried to sell me air filters and cabin filters after I had just replaced them 4 days prior.I will never buy another truck or use your service again.Not trustworthy I had just replaced them 4 days prior.I will never buy another truck or use your service again.Not trustworthy More
September 02, 2026
Waited for 2 1/2 WITH an appointment. They could have told me it was going to be 2 1/2 hours and that wasn’t even with my inspection. I told him to just take my truck off. Never had this They could have told me it was going to be 2 1/2 hours and that wasn’t even with my inspection. I told him to just take my truck off. Never had this experience again. I was in the process of taking my wives care there too but I can’t just guess how long I’ll be there. Just a heads up would have been nice but what’s the point of an appointment if it’s still going to take that long? More
Other Employees Tagged: Maxine .

