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Shane Phillips
Shane Phillips at Gullo Toyota of Conroe

Shane Phillips | Page 4

Service

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.6
180 Reviews
4.6

180 Reviews

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180 Reviews of Shane Phillips

June 01, 2026

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Employee Rating

The service was fast friendly and efficient, the waiting area was comfortable and clean. I liked being able to watch tv. More

by GINSELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear the team delivered swift, welcoming, and thorough service, and that the seating area provided a relaxing atmosphere. Shane and our staff are glad you appreciated having the television while your Toyota was tended to. Thanks for the perfect rating. Grant Gullo grantgullo@gullo.net General Manager

May 31, 2026

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Employee Rating

Advisor was awesome and friendly. The service was quick. Did not receive a complimentary car wash like I typically do here. More

by maddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter

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May 31, 2026

Gullo Toyota of Conroe responded

Thanks for noting our team's service and quick turnaround. We appreciate your feedback about the car wash. Please contact us directly if you'd like to discuss your experience further at Gullo Toyota of Conroe.

May 31, 2026

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Employee Rating

Always professional and timely. Everyone is so helpful. Glad we chose Gullo to purchase our last 2 trucks. More

by sharonniebur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 31, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our team was professional, timely, and helpful throughout your last two Toyota truck purchases. We appreciate your trust and look forward to serving you again. Grant Gullo grantgullo@gullo.net General Manager

May 30, 2026

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Employee Rating

Prompt and thorough vey professional and courteous service. Exceeded my expectations for timing and detail More

by DONFORSYTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine .

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May 30, 2026

Gullo Toyota of Conroe responded

Thank you for recognizing our prompt and thorough service. We appreciate your feedback about our team's professionalism. Gullo Toyota of Conroe values your business.

May 27, 2026

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Employee Rating

The service agent did not follow through with “helping out” on final charged invoice. I didn’t ask for “help” but he should have MINIMALLY delivered on what he said instead of talking me in circles and va More

by TLP
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan

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May 30, 2026

Gullo Toyota of Conroe responded

Hello, Thank you for bringing this to our attention. Your feedback is very important to us, and we would like to speak with you about the level of communication and customer care you received from our Service Team. Can you please contact me at your earliest convenience? I appreciate your time. Sincerely, Paula Box Customer Relations Manager 936-442-4318

May 26, 2026

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Employee Rating

It was a pleasure purchasing my 2026 Toyota Camry from this Dealership. Everyone from the Sales Team to the Finance Manager made this transaction as seamless as possible. More

by CHARLIE.CARLOS
Recommend Dealer
Yes

Other Employees Tagged: Andy Ritter

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May 26, 2026

Gullo Toyota of Conroe responded

We’re thrilled you chose us for your 2026 Toyota Camry purchase. Our sales and finance teams are glad it went smoothly. Enjoy your new Camry and thanks for the five-star review. Grant Gullo grantgullo@gullo.net General Manager

May 25, 2026

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Employee Rating

I so happy with the service, it was quick. Allen the adviser was so helpful, and the place atmophere was quiet , and clean place . More

by edwinb5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Paula Box , Allen the adviser

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May 25, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our team provided quick, attentive service in a calm, clean environment. Thank you for trusting us with your Toyota Corolla; we look forward to assisting you again. Grant Gullo grantgullo@gullo.net General Manager

May 24, 2026

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Employee Rating

Everyone was great and turnaround was as stated! Was very pleased with all of the staff and quality of work. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box

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May 24, 2026

Gullo Toyota of Conroe responded

Thank you for letting us know we met your expectations on turnaround and work quality for your Toyota Tundra. Our service team, including Shane, Maxine, Andy, and Paula, will be thrilled to hear your kind words. We appreciate your trust and look forward to helping again. Grant Gullo grantgullo@gullo.net General Manager

May 24, 2026

Dealership Rating
Employee Rating

This wasvthe best vehicle buying experience of my entire life.Im 50 years old and have never had such a pleasant experience i was in and out in under 2 hours. More

by ELLISDEE1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maxine ., Andy Ritter, Paula Box , Mateo Villarreal

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May 24, 2026

Gullo Toyota of Conroe responded

We’re thrilled that your used Toyota Tacoma purchase was the best buying experience you’ve ever had. It’s great to know we could complete everything in under two hours. Thank you for sharing your feedback and for choosing Toyota. Grant Gullo grantgullo@gullo.net General Manager

May 21, 2026

Dealership Rating
Employee Rating

I won't go to any other dealer in this area! Personable and reliable people on their Service Dept. Thank you! More

by gendergsp1056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maxine . , Jeremy Clifton

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May 21, 2026

Gullo Toyota of Conroe responded

Knowing our team was both personable and reliable means a lot. Thank you for trusting us with your Toyota Highlander; we look forward to assisting you next time. Grant Gullo grantgullo@gullo.net General Manager

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