Shane Randall | Page 19

Ease of Purchase I started with an internet search not knowing what exactly the car I wanted and Shane Randall was extremely easy to work with. From looking for a car I started with an internet search not knowing what exactly the car I wanted and Shane Randall was extremely easy to work with. From looking for a car, ease of coming in to test drive, to the no hassle internet pricing and finally purchase, I got the car I wanted. The overall accommodations to me as the buyer were amazing. Before I decided on the car, Shane was providing me with any information I asked -- hatchback dimensions, purchase process, etc. Since the car I wanted wasn't in stock, as soon as I made the decision to buy, Shane always provided me with updated information about delivery and from my research with other Audi buyers, I felt like I was a special order car buyer..... David in Finance was also great to work with -- no pressure to purchase added service options, etc. As soon as I said I wasn't interested -- we moved on.....Overall a great car buying experience! More

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Fantastic service! Sunset Audi is the type of service department where you feel they are on your side. They are honest, courteous, and helpful, always providing status u Sunset Audi is the type of service department where you feel they are on your side. They are honest, courteous, and helpful, always providing status updates. We received a loaner when our A4 was in for some warranty work (oil consumption test). We purchased our A4 from Shane Randall in Beaverton back in 2011. But as we live across the river, we typically go to Sunset East for service. More

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Great experience from sales to service! I highly recommend this dealership. I have had a great experience here from sales to service (I bought the service package). Everyone here has been I highly recommend this dealership. I have had a great experience here from sales to service (I bought the service package). Everyone here has been attentive and professional. I will definitely shop here again when it comes time to purchase another Audi! More

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Exceptional car buying experience From start to finish the process of purchasing a new vehicle from Shane Randall was truly painless. He was able to locate a hard to find and sought af From start to finish the process of purchasing a new vehicle from Shane Randall was truly painless. He was able to locate a hard to find and sought after Q5 configuration we had been looking at and the facilities at Audi Beaverton are first class. Really showcases the luxury Audi brand. Can't recommend these guys enough. More

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From Seattle to Beaverton and Back in One Day I was very particular about the 2018 S4 configuration that I wanted--I expected to have to make an order. I reached out to every Audi dealer within 50 I was very particular about the 2018 S4 configuration that I wanted--I expected to have to make an order. I reached out to every Audi dealer within 500 miles to see if they had what I was looking for. Shane at Audi Beaverton responded, saying they had the closest thing to what I wanted in the entire PNW. Others had responded to my inquiry similarly, so I was skeptical at this point. I looked at the car, and it was close, but I didn't spend too much time reading. After scouring dealer inventories myself, I narrowed it down to about five cars, and then I picked the closest to my ideal configuration-turns out this was the same one that Shane e-mailed me. After that, Shane and I started e-mailing each other just an hour before closing time, and our e-mails continued until 11PM at night. Not only did he offer a fair deal on the one car that I was willing to buy in WA/ID/OR, but the interaction gave me the confidence to bum a one way car ride (via a co-worker's son that I had never met previously) from the Seattle area down to Beaverton the following morning. Even though I was technically stranded in the Portland, I was treated well, did not feel any pressure, and drove away with the car I wanted with a fair deal. The sales, finance, and educations portions of the experience were all great. I was in and out of the finance office in what felt like 10 minutes. I was eager to get back on the road in my new S4 to get home since I my ETA was about 10PM at that point. Shane did his best to condense a large knowledge transfer process down to meet my time-frame and he was very good at explaining all of the functions. I'm about 30 and technologically savvy, but you could tell he was accustom to explaining the MMI features to an older, less technical crowd (baby boomers, I'm looking at you)--I have a lot of respect for the patience he has, and did have to exhibit even with me at times. Shane truly had an enthusiasm for the car and it was very evident as he explained the features to me. I was the one rushing him, not the other way around. After my return to WA, I did have some follow-up questions and Shane immediately fielded them to my satisfaction. Overall, I am a very satisfied customer and after owning the vehicle for just over 2 weeks, I would do it all again the same way. I highly recommend this dealership and its staff based on my own experience. More

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Prompt service. Air express shipment for needed part They were as efficient as anyone could hope for, very helpful both for the service part, and making us comfortable for the unexpected delay. Hospitali They were as efficient as anyone could hope for, very helpful both for the service part, and making us comfortable for the unexpected delay. Hospitality was not neglected, the loaner car immaculate. More

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Least pain car buying experience I've ever had. Buying a car isn't what I'd call fun. At Beaverton Audi, the team did a great job making the process as quick and easy as possible. Buying a car isn't what I'd call fun. At Beaverton Audi, the team did a great job making the process as quick and easy as possible. More

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Best Dealer in Galaxy I've been coming to sunset Audi for over 10 years, they provide excellent repair service and very competitive pricing. Sales people are smart and poli I've been coming to sunset Audi for over 10 years, they provide excellent repair service and very competitive pricing. Sales people are smart and polite. I bought 3 Audis in the last 10 years, I will continue to buy my Audi from sunset until we have jet packs. That should be in a few years, people will use jet packs to fly everywhere. If Audi made jet packs, I would buy it from sunset! Can I buy jet packs from Sunset Audi now? More

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2018 Q5 purchasing Experience Excellent overall experience, Very responsive sales staff, willing to go the extra mile to insure satisfied customer. I appreciated the upfront price Excellent overall experience, Very responsive sales staff, willing to go the extra mile to insure satisfied customer. I appreciated the upfront price negotiations, made buying decision seamless. After sale followup was first rate. Would highly recommend Beaverton Audi....... More

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Best car buying experience, ever!!! Knowledgeable sales person, no high pressure, ease of doing business. Friendly and very comfortable. Was able to easily demonstrate features of the ve Knowledgeable sales person, no high pressure, ease of doing business. Friendly and very comfortable. Was able to easily demonstrate features of the vehicle. Honestly, didn't think I would be buying a vehicle, the day I did. Shane made it so easy and fun! More

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