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Shanna Elder
Shanna Elder at Subaru of Columbia

Shanna Elder | Page 3

Service Advisor

Subaru of Columbia

1200 Interstate 70 Dr SW
Columbia, MO 65203

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4.8
310 Reviews
4.8

310 Reviews

Write a Review

310 Reviews of Shanna Elder

January 18, 2026

Dealership Rating
Employee Rating

Good customer service and timely work done Not long ttime wait service is excellent clean More

by Atif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

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Jan 18, 2026

Subaru of Columbia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Columbia!

January 14, 2026

Dealership Rating
Employee Rating

Staff are friendly, easy to talk with and promptly fix your car. Highly recommend their services. More

by DSPALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers , Jonsthon

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Jan 14, 2026

Subaru of Columbia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 08, 2026

Dealership Rating
Employee Rating

Everyone was super easy to work with. We really appreciated them going the extra mile so we could take the car home that day. We live 1.5 hours from Columbia and were pleased we didn’t ne More

by MLACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Print
Jan 08, 2026

Subaru of Columbia responded

Thanks for sharing your thoughts about your experience with Subaru of Columbia. We appreciate your business and hope to see you again soon!

January 06, 2026

Dealership Rating
Employee Rating

The service personnel are wonderful! Nan is the best! I appreciated her willingness to give me her personal business card as it has been difficult to communicate with actual people ins More

by MOREHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Meredith Kay, River Hopkins, Ethan Weathers , Nan schauer

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Jan 06, 2026

Subaru of Columbia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 27, 2025

Dealership Rating
Employee Rating

Good selection of vehicles, friendly staff and great repair service. Highly recommend if you are looking for a safe vehicle with great mileage. More

by DSPALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 27, 2025

Subaru of Columbia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Subaru of Columbia.

December 23, 2025

Dealership Rating
Employee Rating

We have had our cars serviced at Subaru of Columbia for a long time, always with good results from helpful staff members. Thank you! More

by dg mcbride
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers , We’re not certain which people we worked with and when. Everyone has been very good.

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Dec 23, 2025

Subaru of Columbia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 20, 2025

Dealership Rating
Employee Rating

They are prepared. They let you know what in need to do in the future. Love the smiles. More

by Drsjohara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Print
Dec 20, 2025

Subaru of Columbia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 20, 2025

Dealership Rating
Employee Rating

Very good service center, always very courteous and treat you as you are the only customer they have. More

by BKRREIFSCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Print
Dec 20, 2025

Subaru of Columbia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Columbia. We look forward to having you as one of our valued customers for many more years to come!

December 19, 2025

Dealership Rating
Employee Rating

service on time & as quoted, personal friendly , talked with sales person Ethan he informative and friendly! More

by LM.PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Print
Dec 19, 2025

Subaru of Columbia responded

Thank you for choosing Subaru of Columbia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 18, 2025

Dealership Rating
Employee Rating

People in service were good . They shuttled me around town. As far as I know they did a good job. More

by PENNYMILLS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: River Hopkins, Ethan Weathers

Print
Dec 19, 2025

Subaru of Columbia responded

Thank you, Penny! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Subaru of Columbia.

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