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Shannon Sousa
Shannon Sousa | Page 18
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
258 Reviews
Dealership Experience
21 yrs, 11 mos
Industry Experience
22 yrs, 11 mos
Languages Spoken
English
258 Reviews
Write a Review
258 Reviews of Shannon Sousa
October 05, 2019
Regular service Have been going to Dirito Brothers for my regular vehicle service for over seven years and have always had a good experience. They strive to explain Have been going to Dirito Brothers for my regular vehicle service for over seven years and have always had a good experience. They strive to explain everything clearly and get the job done as quickly as possible. More
by mlaesq
Verified Customer
October 04, 2019
Excellent as soon I got there they were very attentive, Shannon make sure my experience there was excellent. She was communicating with my on all details. as soon I got there they were very attentive, Shannon make sure my experience there was excellent. She was communicating with my on all details. More
by jmolinatole
October 03, 2019
Service Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon, Pleasant and efficient services from Shannon and the cashier at check out. The shuttle arrived for my pick up shortly after the request was made.Leon,the shuttle driver, was also very friendly and pleasant. More
by msmosley143
Other Employees Tagged: Leon(shuttle service)
October 02, 2019
Very professional I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and rea I visit Dirito Brothers Walnut Creek Volkswagen at least once a week and it is absolutely pleasure to deal with them. They are always helpful and reasonable. Thank you! More
by ESTARMOTORS
Other Employees Tagged: Tim Luong
October 02, 2019
Amazing efficient professional kind Diroto’s they have created an amazing service and showroom and an outstanding staff thank you Shannon for always taking such great care of me Diroto’s they have created an amazing service and showroom and an outstanding staff thank you Shannon for always taking such great care of me More
by RANDGURVITZ
Other Employees Tagged: David Dirito , Oscar Dryden, The cashiers very nice
October 02, 2019
Trusting your service team The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped of The Automotive industry has had a poor reputation over the years. Finding a place where I can send my daughter without worrying about being "ripped off" is very refreshing. Shannon and Kevin are awesome and very helpful. We will see them again!! More
by DORAN_FAMILY
Other Employees Tagged: Kevin Hubert
October 02, 2019
Good but takes long I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. I trust Dirito Brothers to do quality work and spot potential issues. But, it is difficult to handle 2 plus hours for an oil change. More
by ROBERTCHAGERTY
September 20, 2019
Swift and efficient I had to visit the dealer to have a recall checked. I arrived and was seen promptly .... the representative checked me in and did the recall at the sa I had to visit the dealer to have a recall checked. I arrived and was seen promptly .... the representative checked me in and did the recall at the same time ....meaning I had zero wait. Very fast , very efficient. More
by NEILMCCARTHY
September 17, 2019
Great service Shannon is friendly, knowledgeable and so easy to work with, a great communicator! service department has a friendly, upbeat vibe, there is a comforta Shannon is friendly, knowledgeable and so easy to work with, a great communicator! service department has a friendly, upbeat vibe, there is a comfortable waiting area. More
by SLZIMM108
September 14, 2019
they very professional and knowledgeable they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing they were knowledgeable and kind they also explain how to work the car.they were also friendly and happy no matter what the question they were willing to answer. I am very happy with the service and now I had decided to trade in my first car and got another one. More
by HUNTLINDA53
Other Employees Tagged: Jeff Rosen , Tashi Tenzin
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