Shannon Sousa
Shannon Sousa at Dirito Brothers Walnut Creek Volkswagen
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Shannon Sousa | Page 23

service manager

Dirito Brothers Walnut Creek Volkswagen

2020 North Main Street
Walnut Creek, CA 94596

Contact Me
4.8
225 Reviews

Dealership Experience

19 yrs, 8 mos

Industry Experience

20 yrs, 8 mos

Languages Spoken

English English

4.8

225 Reviews

Write a Review

225 Reviews of Shannon Sousa

February 28, 2019

Dealership Rating
Employee Rating

Shannon is excellent, on time, no hassles...thanks Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and More

by BILL STEPANEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 06, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear everything went smoothly Bill, thank you!

February 26, 2019

Dealership Rating
Employee Rating

professional and understanding Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong w More

by RAIDERSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kevin Hubert , Marc Venturella, carlo

Feb 26, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for being a long-time customer, we appreciate your business and feedback!

February 22, 2019

Dealership Rating
Employee Rating

Quick turn replacement of car rear bulb What can I say, Shannon is fantastic, she is always extremely helpful and accommodating. I will always take my car to Dirito Brothers and Shannon is More

by AORTEGA35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 26, 2019

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a valued customer, we certainly appreciate your business!

February 05, 2019

Dealership Rating

Quick helpful and painless, thanks for going the extra mile I really appreciate your guys's help here considering it was a factory warranty item. Thanks for taking care of the situation and making sure everythi More

by CBROCK777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danny Keen , Shannon, Mark

Feb 13, 2019

Dirito Brothers Walnut Creek Volkswagen responded

I'm glad we could take care of everything efficiently for you, thank you!

November 20, 2018

Dealership Rating
Employee Rating

I’ve been a customer for 4 years now, in 2015 I leased a Passat and now bought a CC, with Nanika! Nanika is the best, always helpful and professional I really love her!:) More

by MimaB90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Ritola, Jeff Rosen, Nanika Orgil, Kevin Hubert , Marc Venturella

Nov 21, 2018

Dirito Brothers Walnut Creek Volkswagen responded

That's so very kind of you to say, thank you so much for the review about Nanika's top-notch service!

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