Sharon Moreno | Page 5

My family has been a customer for Bill Utter Ford for over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after ma over 18 years! There is a reason for the longevity! FIRST in Class in Customer Service from the Sales floor for New or Used Vehicles, to the after market add on's availability, to the Service and Body shop! I have used all repeatedly and have never found a more comprehensive team of people that are focused up making certain that you and your vehicle are well taken care of! We have over 120. 000 miles on our Ford Edge that has been all over the United States totally trouble free! All my service work is done thu Bill Utter Ford, Greg Hall and they insure that myself and my family are in the best of hands! I would not hesitate to take my vehicle across country today on a moment notice! My cares are serviced ONLY by Bill Utter Ford Technicians! My recommendation is to take your business to Bill Utter Ford and in doing so you will be insuring you and your family the best in safety and service! Why not use the best? Why take a chance or compromise? Bill Utter Ford is the ONLY way to go! YOU GOT A FRIEND IN THE CAR BUSINESS THAT WILL COVER YOU FROM TOP TO BOTTOM WITH CUSTOMER SERVICE, TRUST, SAFETY AND FAIRNESS ---BILL UTTER FORD! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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The rep was friendly and helpful and service was fast. My only complaint is that for the second oil change in a row oil was dripping from the bottom of my car after my oil was changed. only complaint is that for the second oil change in a row oil was dripping from the bottom of my car after my oil was changed. More

by Pacospal1 Verified Customer Verified Customer

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Had to drop off the car for a few annoying little issues, and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in ti and Bill Utter took great care of me. Not only did they handle all of the issues for me, but they also were very thorough in making sure my car in tip-top shape. More

by JBODOR Verified Customer Verified Customer

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we came to this Dealership in in 2002 and purchased a truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales supp truck! Best decision we ever made! Great prices on new and pre-owned , great sales support, financing , great after market add on products sales support and the service department as well as the body shop are unsurpassed. My family has purchased 3 vehicles since then from Bill Utter and done so with complete confidence! By the way, the 2002 Ford F150 Super crew we purchased is still running strong with over 150,000 miles on it and is as dependable as the day we drove it off the lot! What we have found is that we also can get tires for our vehicles from Bill Utter Ford at just as good , if not better price as from the discount tires, so now when we have our vehicles serviced we can get our tires balanced and rotated at the same time at no cost! This is a one stop, shop for everything Dealership that represents the Ford Motor Company in the best of customer service and class! I am not talking about todays type of brush off customer service, I am talking like "the we are here for you customer service from the old days!" I only hope Ford recognizes this dealer ship as a top valuable Dealership as in my 74 years of dealing with Dealerships I have NEVER found on of this high of caliber in any car manufacture! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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Easy to book an appointment, service advisor was very professional had already checked to see if my vehicle had recalls. The service was on time and I was informed by the service manager what my vehicle professional had already checked to see if my vehicle had recalls. The service was on time and I was informed by the service manager what my vehicle needed. Excellent service by a group of professional. More

by MWILLIS2 Verified Customer Verified Customer

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Best Service experience I’ve ever had. Scheduling was simple and my advisor directed me to where I needed to wait. In addition to that, I couldn’t have asked for a more timely maintenance experience. simple and my advisor directed me to where I needed to wait. In addition to that, I couldn’t have asked for a more timely maintenance experience. Will definitely return More

by TREVORBRYANTHUNT Verified Customer Verified Customer

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I no longer buy tires from Discount Stores, I no longer have my Ford serviced anywhere except at Bill Utter Ford, I no longer purchase car batteries from anywhere except my Ford Dealership, I no longer pur have my Ford serviced anywhere except at Bill Utter Ford, I no longer purchase car batteries from anywhere except my Ford Dealership, I no longer purchase after market items and accessories from outside places as I use the in-house support for all my needs when I buy my car and other items afterwards using Denise Wolf at Bill Utter Ford. Please allow me to cut to the chase, bottom line is Bill Utter Ford Dealership is my one and only stop to shop for new, used, parts, service, accessories and anything I want or need for my Ford! Why waste time running here and there, shopping for competitive pricing, waiting in lines and times when you can do it all at Bill Utter Ford! Even window tinting and trailer hitches! I could not be more satisfied with Bill Utter Ford and all the people who give such great customer service from beginning purchase new or used to ending with parts and service! It is a no brainier! Give them a try and I assure you will be surprised at what true, real life, top of the line Customer Service really is! Thanks to Greg Hall, Sharon Moreno and all at Bill Utter Ford! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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Mr. Swift did a excellent job of keeping me informed on what needed to be done, and the progress of the work being done. Mr. Swift's customer service is excellent. what needed to be done, and the progress of the work being done. Mr. Swift's customer service is excellent. More

by John K Verified Customer Verified Customer

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I have always received the best in Customer care from Greg Hall and Sharon Moreno! Every detail is fully explained and in addition any recommendations for future attention or possible considerations for Greg Hall and Sharon Moreno! Every detail is fully explained and in addition any recommendations for future attention or possible considerations for marginal repairs are always given and considered! We have purchased 3 vehicles and recommended to our daughter Elizabeth Thrailkil that she make a used vehicle purchase from Bill Utter Ford which she did! Great Job! Great Customer Service and Care from the sales to Service to Collision! More

by CHARLESWHANEY46 Verified Customer Verified Customer

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