Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 95

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,014 Reviews

Languages Spoken

English English

4.9

1,014 Reviews

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1014 Reviews of Sharon O'Connor

October 18, 2019

Dealership Rating
Employee Rating

Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no More

by JOANNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Baker , Matt Ketchum, Judi

Oct 21, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 14, 2019

Dealership Rating
Employee Rating

Excellent service provided by Sharon and Matt. Sharon and Matt are the true face that makes Ferman Volvo a great service center. They should receive a share of all sales commissions because they ha More

by Georgehs42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Oct 15, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 11, 2019

Dealership Rating
Employee Rating

Helpful and efficient I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service More

by AMANNING1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 10, 2019

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Employee Rating

Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry More

by jeanetteasaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Baker , Matt Ketchum

Oct 10, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 07, 2019

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Employee Rating

Awesome The service was fast with excellent customer service. the advisors sent a warranty request to Volvo for me and the service ended up being covered than More

by gameon29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

Oct 05, 2021

gameon29 responded

Thank you for the great service!

October 07, 2019

Dealership Rating
Employee Rating

Always timely and well-communicated. Timely and well-communicated service. Service department treats people not only like customers, but almost like family. Would recommend to anyone wi More

by RAYCELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 04, 2019

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Employee Rating

The experience-as usual--was perfect!! The Staff is always friendly--and caring!! Work was excellent--and timely!! Took the time to communicate what was going to happen--and when the job wo More

by jjluecke2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy , Matt Ketchum

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 04, 2019

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Employee Rating

Volvo service Sharon and Matt go above and beyond. It's always a pleasant experience when I have to get repairs done. They take the time to explain options and ha More

by Punxsutawney's S80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 03, 2019

Dealership Rating
Employee Rating

Pleasant The entire process involved is easy. Making the appointment, having the repair, and receiving updates is very professional. This plays strongly in my More

by tssdonnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

October 03, 2019

Dealership Rating
Employee Rating

The Best service team around!! From beginning to end there service team ensures 100% customer satisfaction. My car also was returned to me washed, and cleaned on the inside. Perfect More

by kashunnarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Hanson, Matt Ketchum, The receptionist was excellent also.

Oct 09, 2019

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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