Sharon O'Connor | Page 95
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
1,014 Reviews
Write a Review1014 Reviews of Sharon O'Connor
October 18, 2019
Trustworthy & Professional The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no The team at Ferman Volvo is excellent. I will keep buying cars from this dealership and going to their service department. I totally trust them and no they will treat me (and my car) well. More
Other Employees Tagged: James Baker , Matt Ketchum, Judi
October 14, 2019
Excellent service provided by Sharon and Matt. Sharon and Matt are the true face that makes Ferman Volvo a great service center. They should receive a share of all sales commissions because they ha Sharon and Matt are the true face that makes Ferman Volvo a great service center. They should receive a share of all sales commissions because they have the personal contact with the buyers. Because of them that is why I have purchased or leased 4 Volvos for over 15 years. More
Other Employees Tagged: Matt Ketchum
October 11, 2019
Helpful and efficient I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service I arrived without an appointment as I had a bolt in my tire. They fitted me in and got me on my way very quickly. Great customer service More
October 10, 2019
Always Top Notch Service Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry Bringing in my car for service is always a pleasure at Ferman Volvo of Tarpon Springs. Excellent customer service from the best staff in the industry. Thank you! More
Other Employees Tagged: James Baker , Matt Ketchum
October 07, 2019
Awesome The service was fast with excellent customer service. the advisors sent a warranty request to Volvo for me and the service ended up being covered than The service was fast with excellent customer service. the advisors sent a warranty request to Volvo for me and the service ended up being covered thank you! More
Other Employees Tagged: Matt Ketchum
October 07, 2019
Always timely and well-communicated. Timely and well-communicated service. Service department treats people not only like customers, but almost like family. Would recommend to anyone wi Timely and well-communicated service. Service department treats people not only like customers, but almost like family. Would recommend to anyone without hesitation. Keep doing what you’re doing. More
Other Employees Tagged: Matt Ketchum
October 04, 2019
The experience-as usual--was perfect!! The Staff is always friendly--and caring!! Work was excellent--and timely!! Took the time to communicate what was going to happen--and when the job wo The Staff is always friendly--and caring!! Work was excellent--and timely!! Took the time to communicate what was going to happen--and when the job would be completed--thank you More
Other Employees Tagged: Chris Roy , Matt Ketchum
October 04, 2019
Volvo service Sharon and Matt go above and beyond. It's always a pleasant experience when I have to get repairs done. They take the time to explain options and ha Sharon and Matt go above and beyond. It's always a pleasant experience when I have to get repairs done. They take the time to explain options and have competitive pricing. More
Other Employees Tagged: Matt Ketchum
October 03, 2019
Pleasant The entire process involved is easy. Making the appointment, having the repair, and receiving updates is very professional. This plays strongly in my The entire process involved is easy. Making the appointment, having the repair, and receiving updates is very professional. This plays strongly in my decision process to repeat purchase. More
Other Employees Tagged: Matt Ketchum
October 03, 2019
The Best service team around!! From beginning to end there service team ensures 100% customer satisfaction. My car also was returned to me washed, and cleaned on the inside. Perfect From beginning to end there service team ensures 100% customer satisfaction. My car also was returned to me washed, and cleaned on the inside. Perfection!! More
Other Employees Tagged: Steve Hanson, Matt Ketchum, The receptionist was excellent also.

