Sharon O'Connor | Page 97

" Great Service Experience" Service was as easy as possible with a new Volvo Loaner provided. All the work was done on time and my car was returned to me clean and ready. Service was as easy as possible with a new Volvo Loaner provided. All the work was done on time and my car was returned to me clean and ready. More

by STEVEN HANSON Verified Customer Verified Customer

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10:10 EVERY TIME I GO FOR MY OIL CHANGE I’M ALWAYS GREETED WITH SUCH WARMTH I HAVE BEEN COMING HERE A LONG TIME AND MATT AND SHARON HAVE ALWAYS TAKEN CARE O EVERY TIME I GO FOR MY OIL CHANGE I’M ALWAYS GREETED WITH SUCH WARMTH I HAVE BEEN COMING HERE A LONG TIME AND MATT AND SHARON HAVE ALWAYS TAKEN CARE OF ME BEYOND I WOULD NEVER GO ANYWHERE ELSE 🙏🙏🙏🙏??????💙💙💙👍👍👍 More

by ACIRRUZZO Verified Customer Verified Customer

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Scheduled maintenance Service was done correctly and my Volvo was ready on time. I visited with my salesman while I waited and he was great as usual. Both Sharon and Matt a Service was done correctly and my Volvo was ready on time. I visited with my salesman while I waited and he was great as usual. Both Sharon and Matt are professional and friendly and made me feel at home. More

by STEVEN HANSON Verified Customer Verified Customer

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Perfect as always!! Matt and Sharon are truly the best to deal with. They as always get it done with a smile. They are one of the main reasons i would recommend Ferman Vo Matt and Sharon are truly the best to deal with. They as always get it done with a smile. They are one of the main reasons i would recommend Ferman Volvo to others. More

by Trushar Patel Verified Customer Verified Customer

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Just Outstanding I have had my cars serviced here for years, and never disappointed! Sharon rolled out the red carpet, made the experience easy, and professionally fo I have had my cars serviced here for years, and never disappointed! Sharon rolled out the red carpet, made the experience easy, and professionally followed through with the servicing, repairs, and follow up when my car was ready. Thanks! More

by Roger Verified Customer Verified Customer

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Service Great place for service Knowledgeable and friendly service managers Keeps you updated on the progress and returns a nice clean washed and vacuumed c Great place for service Knowledgeable and friendly service managers Keeps you updated on the progress and returns a nice clean washed and vacuumed car after each service. More

by Torp Verified Customer Verified Customer

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First annual service We were greeted promptly and professionally when we arrived at our appointment by Sharon O'Connor. Sharon briefly explained the service and approxima We were greeted promptly and professionally when we arrived at our appointment by Sharon O'Connor. Sharon briefly explained the service and approximate time it would take to complete. Sharon also had a loaner ready for us so there was no delay in our plans. Upon returning to the dealership, we found that the service was taking a little longer than expected because a software update was required. Sharon explained this and it didn't present a problem as the Ferman waiting room was comfortable and well stocked with refreshments - great donuts! Overall, we are impressed with the courtesy and professionalism all of the Ferman Volvo staff displayed, on this visit, as well as our previous visits here. More

by LYCA Verified Customer Verified Customer

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Fixed right the first time Addressed my concerns and had me back on the road in no time. I had a slight brake pulsation that they took care of under warranty. Now operates nic Addressed my concerns and had me back on the road in no time. I had a slight brake pulsation that they took care of under warranty. Now operates nice and smooth. Very happy! More

by mrkashtan57 Verified Customer Verified Customer

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Customer service Matt, Sharon and Judi are always on the ball and provide the best experience possible EVEN when computers are down!!! They all provide the best servic Matt, Sharon and Judi are always on the ball and provide the best experience possible EVEN when computers are down!!! They all provide the best service in every way when getting a car serviced or when I call up with some stupid question about my car they patiently give my the answers I need. They also remember all the little details I want done to my car. My car is always in perfect running condition when I leave. More

by lmaidenberg Verified Customer Verified Customer

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Service Above and Beyond I can always count on the service team at Ferman Volvo. They always perform work promptly and conscientiously. I always feel confident that they do n I can always count on the service team at Ferman Volvo. They always perform work promptly and conscientiously. I always feel confident that they do not do any unnecessary work and always keep my car safe and in top running condition. More

by BETH7 Verified Customer Verified Customer

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