Sharonda Plummer
Sharonda Plummer at Casey BMW
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Sharonda Plummer

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Sharonda Plummer

April 20, 2024

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Employee Rating

Best salesperson I have ever worked with in my entire life. If I could give Sharonda a higher rating I would she deserves it. She respected my wishes and gave me space and time to decide what best fit m More

by Albert.l.mccurdyjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Casey BMW responded

It's truly heartening to hear about the exceptional service you received from Sharonda during your car buying experience. Being regarded as the best salesperson someone has ever worked with speaks volumes about her dedication and professionalism. Sharonda's respectful approach, giving you the time and space to make the right decision for your lifestyle, is commendable. Her friendly disposition undoubtedly enhanced your experience at Casey BMW, leaving a lasting and positive impression. Thank you for taking the time to acknowledge Sharonda's outstanding service, and if you ever need further assistance or have any questions, feel free to reach out.

April 18, 2024

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Sharonda made this process quick and easy while making sure she met my needs and found the car for me! I am so appreciative! More

by Delhauney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 24, 2024

Casey BMW responded

It's wonderful to hear that Sharonda made your car buying process quick and easy while ensuring she met your needs and found the perfect car for you. Her dedication to providing excellent service and personalized attention is commendable. It's clear that she prioritizes customer satisfaction, and it's great to know that you're appreciative of her efforts. If you have any further feedback to share or if there's anything else I can assist you with, please feel free to let me know.

April 18, 2024

Dealership Rating
Employee Rating

This was the smoothest car buying experience I have ever had. Sharonda and the entire team at Casey BMW made the entire experience seamless and painless! More

by Richard DeSalvo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Grant, Bill Gooden

Apr 24, 2024

Casey BMW responded

It's fantastic to hear that your car buying experience at Casey BMW was the smoothest you've ever had. Sharonda and the entire team deserve commendation for making the process seamless and painless for you. Their dedication to ensuring a positive and efficient experience is truly commendable. If you have any further feedback to share or if there's anything else I can assist you with, please feel free to let me know.

April 13, 2024

Dealership Rating
Employee Rating

Sherlonda was wonderful to work with. She was knowledgeable and patient. Her manner was friendly and she always responded to whatever the need was. She represents Casey BMW well. More

by mwhite461
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

Apr 15, 2024

Casey BMW responded

It's fantastic to hear that Sherlonda provided you with a wonderful experience at Casey BMW! Being knowledgeable, patient, and friendly are all essential qualities in delivering exceptional customer service, and it sounds like Sherlonda embodies these traits effortlessly. Representing the dealership well and ensuring that customers feel supported and valued throughout their interactions are key aspects of fostering positive relationships. It's clear that Sherlonda's dedication to meeting your needs and providing excellent service contributed to your satisfaction with your experience. If there's anything else you'd like to share about your experience or if there are any specific instances where Sherlonda's assistance stood out to you, feel free to let me know. Recognizing outstanding individuals like Sherlonda helps reinforce positive behaviors and encourages continued excellence in customer care.

March 27, 2024

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Delightful and caring lady. Very professional and knowledgeable. I will return to buy a car again from her. More

by mtorchik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 29, 2024

Casey BMW responded

It's fantastic to hear about your positive experience with the delightful and caring lady at the dealership. Professionalism and knowledge are certainly valuable qualities when it comes to buying a car, and it's wonderful that she embodies both. Knowing that you plan to return for future purchases speaks volumes about the exceptional service you received. If there's anything else I can assist you with in the future, please don't hesitate to reach out.

March 24, 2024

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Employee Rating

Sharonda was very great to work with. I really would’ve brought my suv if it wasn’t for her More

by Lillando72
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

Mar 25, 2024

Casey BMW responded

It sounds like Sharonda made a significant impression on you with her service. It's always valuable to have positive experiences with service professionals, especially when they make a difference in your decision-making process. If there's anything else you need assistance with regarding your SUV or any other matter, feel free to let me know.

March 23, 2024

Dealership Rating
Employee Rating

Very good experience She was very nice It was a pleasure to buy the lease the car from the BMW Thank you for all your help Everybody is very nice More

by parthivsheth4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Casey BMW responded

It's delightful to hear that you had a very good experience at BMW and that the process of leasing the car was a pleasure for you. Being assisted by someone who is very nice can truly enhance the overall experience. If there's anything else you need assistance with or if you have any further feedback to share, please feel free to let me know. I'm here to help.

March 19, 2024

Dealership Rating
Employee Rating

Sharonda is a true professional. I enjoyed working with her. She made purchasing my new car quick and easy! Five stars all day! More

by carobertson227
Recommend Dealer
Yes
Mar 19, 2024

Casey BMW responded

It's wonderful to hear about your positive experience with Sharonda! It sounds like she provided excellent service and made the car-buying process smooth and efficient for you. Thank you for sharing your feedback, and congratulations on your new car!

March 11, 2024

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Ms. Sharonda was great! She helped me get exactly what I was looking for! Thanks! More

by Aaliyah jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aubree was also great!

Mar 13, 2024

Casey BMW responded

It's fantastic to hear that Ms. Sharonda provided such excellent assistance to you at Casey BMW. Getting exactly what you're looking for is a crucial part of the car-buying experience, and having a knowledgeable and helpful individual like Ms. Sharonda guiding you through the process can make all the difference. Thanking her for her assistance is a kind gesture that acknowledges her dedication to ensuring your satisfaction. If you have any further questions or need assistance in the future, feel free to reach out.

March 09, 2024

Dealership Rating
Employee Rating

Ms. Sharonda is the best car salesperson I’ve ever had. She’s made my car buying process seamless and easy while still fulfilling all my wishes in what I wanted in my new BMW and my first luxury car. I am More

by dthigpen55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gooden

Mar 11, 2024

Casey BMW responded

It's wonderful to hear that Ms. Sharonda provided such exceptional service during your car-buying experience. It's always a pleasure when a salesperson goes above and beyond to make the process smooth and fulfilling. It sounds like her expertise and attentiveness truly made a difference in helping you find the perfect BMW that meets all your preferences and desires. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

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