Sharonda Plummer
Sharonda Plummer at Casey BMW
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Sharonda Plummer | Page 2

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
29 Reviews
5.0

29 Reviews

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29 Reviews of Sharonda Plummer

March 08, 2024

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Employee Rating

Staff was very attentive and gave me a great trade in offer for my vehicle. Mrs. Plummer was very knowledgeable about the car I was looking at and delivered on everything I asked. More

by jtkennedy357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's fantastic to hear that you had such a positive experience with the staff and Mrs. Plummer during your car-buying process. Attentive service and a great trade-in offer can really make a difference in ensuring a smooth and satisfying transaction. Mrs. Plummer's knowledge and ability to fulfill your requests are certainly commendable. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 06, 2024

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Employee Rating

Great customer service. I am impressed. Will be glad to refer friends, colleagues and family. More

by Layib
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

I'm delighted to hear that you had a great experience with the customer service at Layib. Providing excellent customer service is essential, and it's wonderful to know that you were impressed. Referring friends, colleagues, and family is a fantastic way to share your positive experience and spread the word about the great service you received. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 24, 2024

Dealership Rating
Employee Rating

Sharonda was great! Super patient, she went above and beyond to make sure I got something that I could afford and stylish!!! Thank you Sharonda!!! More

by twinedk1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

Feb 26, 2024

Casey BMW responded

It's wonderful to hear that Sharonda provided you with exceptional service at Casey BMW! Having a patient and attentive salesperson can make all the difference when it comes to finding the perfect vehicle within your budget and style preferences. It's clear that Sharonda went above and beyond to ensure your satisfaction, and your gratitude speaks volumes about the level of care and dedication she demonstrated during your experience. Thank you for sharing your positive feedback, and I'm sure Sharonda will be delighted to hear about the impact she had on your car-buying journey.

February 23, 2024

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Employee Rating

My purchase at Casey BMW was awesome. My sales agent Alexxio was top shelf and I am extremely happy with my X5 M50!! More

by rupayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's fantastic to hear about your awesome purchase experience at Casey BMW! Purchasing a new vehicle is a significant decision, and having a top-notch sales agent like Alexxio by your side can truly make a difference. The fact that you're extremely happy with your X5 M50 speaks volumes about both the quality of the vehicle and the level of service you received. Thank you for sharing your positive feedback, and congratulations on your new BMW!

February 21, 2024

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Employee Rating

Low hassle transaction - helped us get a car to my daughter at college - thank you for your help! More

by Jay Altizer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Emery Draughn

Feb 26, 2024

Casey BMW responded

It's wonderful to hear that Casey BMW facilitated a low-hassle transaction for you, especially when it involved getting a car to your daughter at college. Providing assistance with such important matters demonstrates the dealership's commitment to customer satisfaction and going above and beyond expectations. Thank you for sharing your positive feedback, and I'm sure your daughter appreciates the effort made to ensure she has reliable transportation while away at school.

February 17, 2024

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Employee Rating

Sharonda was excellent! She listened to our needs and wants, she understood the assignment. She delivered outstanding choices and made the process seamless. Thank you! More

by Kalamazoo.1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell

Feb 20, 2024

Casey BMW responded

It's fantastic to hear about your positive experience with Sharonda, Kalamazoo.1978! It sounds like she went above and beyond in understanding your requirements and providing you with excellent choices, making the process seamless for you. Customer service that is attentive, understanding, and efficient can truly make all the difference. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

February 17, 2024

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Employee Rating

Sharonda was very helpful. Showed us multiple cars with different options. Took the time to work with us. More

by jkennell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Bill Gooden

Feb 20, 2024

Casey BMW responded

It's fantastic to hear that you had such a positive experience with Sharonda, jkennell! Taking the time to understand your needs and preferences, as well as showing you multiple options with different features, demonstrates a commitment to ensuring you find the right fit. It's clear that Sharonda's dedication to providing excellent service made a difference in your car-buying experience. If there's anything else you'd like to share or if you have any further feedback, please feel free to let me know!

February 16, 2024

Dealership Rating
Employee Rating

This is the best car dealership. I will highly Recommend this place to come to. The saff is amazing. I will come back here. More

by jackiejeter60@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Casey BMW responded

Thank you for sharing your positive feedback, jackiejeter60@gmail.com! It's wonderful to hear that you had such a great experience at the car dealership and that you're highly recommending it to others. A dedicated and amazing staff can truly make all the difference in ensuring a positive customer experience. I'm glad to hear that you plan to come back in the future. If there's anything else you'd like to share about your experience or if you have any further feedback, please feel free to let me know!

February 10, 2024

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Employee Rating

Great customer service and very efficient, Sharonda, was very courteous and helpful, made purchasing an easy process, thank you! More

by grncvc99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2024

Casey BMW responded

It's wonderful to hear that Sharonda provided you with great customer service and made your purchasing experience smooth and easy. Courteous and helpful staff can truly enhance the overall experience

February 03, 2024

Dealership Rating
Employee Rating

Sharonda is very personable and kind. I loved getting to know her. She listened to my needs and was able to help me find a great deal! More

by Erika G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2024

Casey BMW responded

It's wonderful to hear that Sharonda made your car-buying experience enjoyable and successful. Building a connection with your salesperson can indeed enhance the overall experience. If you have any more stories or questions about your automotive journey, I'm here to chat!

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