Shaun Crosier | Page 20

They exceeded my expectations in service and courtesy. A gentleman also helped me put my belongings in my sister's SUV, a gentleman indeed. Thanks. gentleman also helped me put my belongings in my sister's SUV, a gentleman indeed. Thanks. More

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Jim Hudson Lexus in Columbia, South Carolina, always treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous questions about my car. He explained the importance of vehicle maintenance (oil changes) as we live in a state with a lot of heat and humidity and because I drive few miles regular maintenance is very important. I can always tell the difference in the way my car drives after maintenance. More

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The Best Jim Hudson Lexus entire staff is second to none from the time your service is due until it is completed. Treat you like family every time you visit! Jim Hudson Lexus entire staff is second to none from the time your service is due until it is completed. Treat you like family every time you visit! More

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Good Service! Had water leaking inside my 10 year old Lexus. The team at Jim Hudson Lexus quickly diagnosed the problem and immediately dealt with it. Very helpf Had water leaking inside my 10 year old Lexus. The team at Jim Hudson Lexus quickly diagnosed the problem and immediately dealt with it. Very helpful and was very cost effective. Thanks for a great experience! More

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SERVICE Shaun is outstanding and always makes sure my car is cleaned to perfection and that the service is done in a timely manner. I love getting my car serv Shaun is outstanding and always makes sure my car is cleaned to perfection and that the service is done in a timely manner. I love getting my car serviced here ! More

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ROUTINE SERVICE-OIL CHANGE; CLEANED hEADLAMPS Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Wor Appointment easily made. Attendant was very courteous and knowledgeable. Reviewed my service record to advise if additional service was needed. Work was done promptly and efficiently. Have always had a positive experience with routine maintenance. worked with Melvin Austin More

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Fabulous and quick service! Check engine light came onand I panicked. I am a single Mom with 3 children. I called Darryn and within 30 minutes service scheduled pick up. I had a loaner in less than 2 onand I panicked. I am a single Mom with 3 children. I called Darryn and within 30 minutes service scheduled pick up. I had a loaner in less than 2 hours. Received a video text of the findings. My car was back 24 hours after it left. I am a loyal Lexus customer! More

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My car buying experience at Jim Hudson Lexus was great!! Mark Wickham worked hard to get just what I wanted. He was very professional and I appreciate the fact that he kept me updated during the entire pr Mark Wickham worked hard to get just what I wanted. He was very professional and I appreciate the fact that he kept me updated during the entire process. Thank you, Mark! More

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Fantastic customer service excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the exce excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the excellent customer service. More

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Excellent service I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these requests. Now, though, since you have already pissed me off, I will tell you how I REALLY feel about my visit. My ten year-old GS 460 died in the road because of a "stoppage in the drainage system" which caused "overflow water to shut down the computer" which in turn caused me to have it towed to the dealer. Once there, service was prompt, professional, courteous, and satisfactory, EXCEPT for the cost. If you believe anyone could be happy about paying $778 to fix such a BS failure you are insane. I remain happy with our LS 500 (our eighth Lexus) and the dealership, but see this as a Lexus failure. I will probably not replace this vehicle with a ninth Lexus. More

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