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Shaun Crosier
Shaun Crosier | Page 21
Service Advisor - Lexus Certified
Jim Hudson Lexus
328 Killian Rd
Columbia, SC 29203
254 Reviews
254 Reviews
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254 Reviews of Shaun Crosier
January 14, 2020
Fantastic customer service excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the exce excellent customer service, quick response to customer needs and requests. I am always recommending this dealership to my associates. Keep up the excellent customer service. More
by Franco
January 13, 2020
Excellent service I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these I don't do minimums on demand so I just write stuff here as a filler. I have warned you before that if you keep insisting on this I will ignore these requests. Now, though, since you have already pissed me off, I will tell you how I REALLY feel about my visit. My ten year-old GS 460 died in the road because of a "stoppage in the drainage system" which caused "overflow water to shut down the computer" which in turn caused me to have it towed to the dealer. Once there, service was prompt, professional, courteous, and satisfactory, EXCEPT for the cost. If you believe anyone could be happy about paying $778 to fix such a BS failure you are insane. I remain happy with our LS 500 (our eighth Lexus) and the dealership, but see this as a Lexus failure. I will probably not replace this vehicle with a ninth Lexus. More
by Ticked Off Reviewer
Other Employees Tagged: Michael Hamilton, Melvin Alston, Sam Mercado, Danil Weih
December 18, 2019
Great customer service! Routine maintenance appointment, but customer services is always great. Shaun and Sam kept me in the loop and are easy to work with. Even my origina Routine maintenance appointment, but customer services is always great. Shaun and Sam kept me in the loop and are easy to work with. Even my original sales associate, Mark Wickham, reached out to me when he saw my car was being services to see how everything was. More
by Jeff
Other Employees Tagged: Mark Wickham, Sam Mercado
December 18, 2019
Greatest automotive set in the area. We have only driven Lexus for over 15 years and all purchased from Jim Hudson Lexus. All the employees have the customer as number ONE. Lexus for over 15 years and all purchased from Jim Hudson Lexus. All the employees have the customer as number ONE. More
by Pat
Other Employees Tagged: Michael Hamilton, Melvin Alston
December 18, 2019
Serive with a smile I came in for my 60,000 mile service. Before getting to the waiting room, I had all the contact info from my service consultant, then a video of my ca I came in for my 60,000 mile service. Before getting to the waiting room, I had all the contact info from my service consultant, then a video of my car being serviced. Everything went smoothly as usual. More
by Smith 111, Willie
December 17, 2019
Always a great team to work with! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! The Jim Hudson Team always take the very best care of me. From sales to service they truly are the very best. A huge thank you to the whole team! More
by JohnLogan52
Other Employees Tagged: Barry Frick, Tony Locklear, Melvin Alston, Sam Mercado, Danny Chupek, Erik Due, Danil Weih , Joey Pouge, Shannon Stratford
December 11, 2019
good service good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return h good location good service friendly staff will recommend to other. My service work was under recall so it was free to me. Loaner was given to return home. More
by jerry_patel56
December 10, 2019
Professional, efficient and Courteous You greeted me Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I Professional, efficient and Courteous You greeted me with a smile and I appreciated that very much. Please continue doing what you are doing!!! I enjoyed my time there More
by Michelle
December 07, 2019
James Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services Great help, support and service coordination by Shaun and the service team and members. Great waiting area and atmosphere while waiting for services and support. More
by JM
Other Employees Tagged: Melvin Alston, Sam Mercado, Danil Weih
November 15, 2019
Great Service I always have confidence in getting my vehicle serviced at Jim Hudson Lexus. I know that the service will be done right; that they will insure my veh I always have confidence in getting my vehicle serviced at Jim Hudson Lexus. I know that the service will be done right; that they will insure my vehicle is serviced to perform as it should. More
by joyrider
