261 Reviews of Shaun Dames
December 14, 2019
In all of my years buying cars and dealing with automobile dealerships this was absolutely bar none the best experience I have ever had at a dealership. I have never in my life encountered the prof automobile dealerships this was absolutely bar none the best experience I have ever had at a dealership. I have never in my life encountered the professionalism and care as I have here at Valley Honda from everyone I habe had contact with at the dealership. Tom and Shaun in the sales department have gone so far beyond the call of duty I can't even begin to explain how helpful the entire team at Valley Honda has been. From how the receptionists answer the phone to not leaving you hang to providing information requested in a timely manner, to Jack Davis working to make sure my needs were met the mere rating of Five Stars doesn't begin to express how truly wonderful everyone has been. I worked with both Tom and Shaun in sales and I was absolutely cared for so far and above the call to duty that I am truly grateful for all of their help walking me through the process. I also had the tremendous fortune of working with both Rose and Mari in the finance department and I couldn't be more pleased with my goid fortune to have worked with both if them. The manager, Jack Davis was an unbelievably tremendous joy and comfort to work with that I am so truly grateful. The dealership physically is such an impressive operation that one needs to come out just yo take it all in. It is truly amazing. The dealership is huge with comfort amenities such as a tremendous waiting area with a coffee service bar as well as internet service bar. There is even a hydration center. The service area is incredible as well as there are service bays as far as the eye can see. Oh, and by the way, I have never in my life seen so many people cleaning I. A dealership that I just couldn't believe it. In fact, I don't really remember seeing people all the other people cleaning the many other dealerships I have visited in all of my life as I see in one day at Valley Honda. Do yourself the ultimate favor and come here for your car. You will not find a better experience anywhere buying a car. More
Other Employees Tagged: Tom Propersi, Jack Davis , Rose, Mari
October 28, 2019
Great Customer Service We had a great experience with everyone that we interacted with. They were friendly and easy to work with. I appreciate the straight forward honesty a We had a great experience with everyone that we interacted with. They were friendly and easy to work with. I appreciate the straight forward honesty and professionalism. Shaun Dames was AWESOME! He was very patient, as it took me 4-hours to decide wth I wanted 😂. Thank you to all involved, I highly recommend Valley Honda and Shaun to everyone. More
Other Employees Tagged: Andrew Becker, Nick Poole, Jim Hanahan
October 25, 2019
Excellent Customer Service Again!! My expectations were exceeded once again at Valley Honda. My initial communications were with Shaun Dames. Shaun responded promptly to my requests and My expectations were exceeded once again at Valley Honda. My initial communications were with Shaun Dames. Shaun responded promptly to my requests and transitioned is to wor with another top notch employee, Michael Edelen. Michael was also very professional and thorough in his vehicle presentations. He was able to answer my questions and spent the time needed to complete our purchase. I am very grateful for the time that Michael spent with us. The dealership closes at 9pm and Michael and Finance Manager, Mari handled my delivery calmly. They dedicated the time needed to thoroughly explain all the details of our purchase without rushing us out of the door. This is my 4th Honda purchase and my 2nd purchase at Valley Honda. We highly recommend Valley Honda. The service Department also has never failed to exceed our expectations. Customer Service is top priority here and it is very evident with each employee contact. Thank you, Michael for such a great, easy experience. More
Other Employees Tagged: Michael Edelen, Mari
October 07, 2019
Great Support ! Fantastic Customer Service Shaun and Brandon did a Great Job supporting and guide us on our vehicle. Shaun has a great attitude and explain everything patiently . give us multi Shaun and Brandon did a Great Job supporting and guide us on our vehicle. Shaun has a great attitude and explain everything patiently . give us multiple different options . We planning come back next year for another car. THANKS! More
October 05, 2019
As always, all staff at Valley Honda was very helpful and informative. No pressure and they were very upfront! I cant wait to refer someone! informative. No pressure and they were very upfront! I cant wait to refer someone! More
Other Employees Tagged: Jack Davis, Chris Barrera , Norma Montalvo
August 27, 2019
Purchase new CRV The sales associate was so helpful and pleasant while I decided which vehicle to get. He is very knowledgeable about the different models and accesso The sales associate was so helpful and pleasant while I decided which vehicle to get. He is very knowledgeable about the different models and accessories and made this purchase an enjoyable experience. He was never pushy but made sure that I received everything that I needed. I would highly recommend him to others and will return to see him when I am ready for another vehicle. More
August 27, 2019
Great experience at Valley Honda I had a great experience while at valley Honda. Everyone was very friendly and willing to help. While Shaun was tending to other customers various peo I had a great experience while at valley Honda. Everyone was very friendly and willing to help. While Shaun was tending to other customers various people came over to make sure I was comfortable. Shaun was great and was nothing but professional. He presented all options for the vehicle but was never pushy with the different packages. I really appreciated the fact that someone wasn’t trying to force me to buy other products and additions that I needed. Overall I had a great experience and would definitely recommend this location! More
August 22, 2019
clean and friendly environment Staff absolutely takes pride in their work and the Honda nameplate. Courteous and helpful. Shaun went above and beyond to get us into a new Honda Staff absolutely takes pride in their work and the Honda nameplate. Courteous and helpful. Shaun went above and beyond to get us into a new Honda More
August 20, 2019
Awesome Job He did a great job working with me to get me the best possible deal. Im super happy with the service he provided. Very friendly and approachable. Made He did a great job working with me to get me the best possible deal. Im super happy with the service he provided. Very friendly and approachable. Made sure I understood exactly what I was signing up for. More
August 17, 2019
Purchase of new car Was very patient with us. Did a great job of explaining all parts of purchasing process. After the sale was final he even came out out and help set up Was very patient with us. Did a great job of explaining all parts of purchasing process. After the sale was final he even came out out and help set up the car, as in Bluetooth and lane assistance. The only think I can say that is that he made a copy of my wife’s license and lost it. In this day and age of identity theft, was a put off by that. More
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