Shaun Dortch | Page 11

They always do a great job with my car and resolve issues rapidly. Shaun always makes sure I am taken care of while I am there as well. rapidly. Shaun always makes sure I am taken care of while I am there as well. More

by FERGUSON.MONTE Verified Customer Verified Customer

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I was unable to get my car at 3 pm pickup time after I dropped it at 7:30 in the morning. When I picked it up the next day they said it’s all clean and ready to go. When I got to the car it had not even b dropped it at 7:30 in the morning. When I picked it up the next day they said it’s all clean and ready to go. When I got to the car it had not even been vacuumed and there were dirty rubber gloves and a seat cover in the car. I was already running behind so I didn’t bother going back in. More

by BRIANTBYRNES Verified Customer Verified Customer

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Service was easy and efficient. At pickup, we asked that the service notification be reset and the technician said it was - but it wasn't reset and now indicates that service is ove At pickup, we asked that the service notification be reset and the technician said it was - but it wasn't reset and now indicates that service is overdue. I don't want to make a special trip to the dealership to have it reset. I did appreciate the carwash! More

by tdelcastillo Verified Customer Verified Customer

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The service department here is great. We received excellent service and our advisor kept us up to date on everything going on. We will definitely be back. We received excellent service and our advisor kept us up to date on everything going on. We will definitely be back. More

by victorb Verified Customer Verified Customer

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Scheduling appointment good. Detailed explanation of work performed. On time completion. Service representative was great. Detailed explanation of work performed. On time completion. Service representative was great. More

by BURTPRESNELL Verified Customer Verified Customer

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Great customer service and communication From all staff members. Confident in the work being done. members. Confident in the work being done. More

by sanchez.jenny20 Verified Customer Verified Customer

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Shaun was very patient and helpful! He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandab He explained everything and had a great plan for repairing my car. The technician who did the repairs provided a very thorough and easily undertandable explanation in his video. More

by vanessaradame Verified Customer Verified Customer

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When I first went to pickup my new car I waited about an hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! hour before I was able to flag anyone down and ask about my car. Other than that everyone who finally helped me was amazing! More

by MWHITAKER10 Verified Customer Verified Customer

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The customer service has been outstanding during the purchase of my Volvo and for any routine service. I highly recommended them. purchase of my Volvo and for any routine service. I highly recommended them. More

by Bill Verified Customer Verified Customer

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Very knowledgeable and informative, pleasant environment and accommodating staff. Easy access from interstate and great hours of operation. and accommodating staff. Easy access from interstate and great hours of operation. More

by 1DAVIDJPISANI Verified Customer Verified Customer

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