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Shaun Dortch
Shaun Dortch at Niello Volvo Cars Sacramento

Shaun Dortch

Service Advisor

Niello Volvo Cars Sacramento

4609 Madison Avenue
Sacramento, CA 95841

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4.9
126 Reviews
4.9

126 Reviews

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126 Reviews of Shaun Dortch

September 23, 2025

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Cole is an excellent salesman: kind, courteous, patient, excellent product knowledge. And /Shaun is top gun/dog in service! More

by mdbenson07
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Recommend Dealer
Yes
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Sep 23, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing your thoughts about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 21, 2025

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Always kind and listens to you. The time wait for my car is always enjoyable More

by SIMIFAM
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Yes
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Sep 21, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 16, 2025

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shawn is very detailed & excellent overall so please give him a raise in compensation good More

by JOSHPANE1
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Yes
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Sep 16, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 11, 2025

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Shaun was helpful in getting our car serviced quickly. He explained what needed to be taken care of and set up the work to be done. The car always comes back clean and ready to go. More

by desimonejean
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Yes
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Sep 11, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

September 09, 2025

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I like the professionalism and the customer care, they make you feel special Thank you More

by LMELGAR
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Yes
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Sep 09, 2025

Niello Volvo Cars Sacramento responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Niello Volvo Cars Sacramento. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 29, 2025

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Shaun was very helpful and attentive. It was disappointing that a recall fix took a month, however I very much appreciated the loaner car he offered to me and that delivery of my car upon More

by PERILLO4
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Recommend Dealer
Yes
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Aug 29, 2025

Niello Volvo Cars Sacramento responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 26, 2025

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Shaun was my service advisor, he took great care of me and my car. Service was done in a timely fashion and the experience was very smooth! More

by J.DAN_0385
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Recommend Dealer
Yes
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Aug 26, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 22, 2025

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Shaun is always friendly and professional. He thoroughly explains services performed and always communicates clearly. More

by CYCLEGIRL
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Recommend Dealer
Yes
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Aug 22, 2025

Niello Volvo Cars Sacramento responded

Thanks for sharing about your experience with Niello Volvo Cars Sacramento. We appreciate your business and hope to see you again soon! Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 20, 2025

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Great service department with nice professionally trained people. My first service was a good experience More

by RFOLETTA
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Recommend Dealer
Yes

Other Employees Tagged: Rob Pane, Rick Fuentes, Matthew Jeffery, Edgar Partida

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Aug 20, 2025

Niello Volvo Cars Sacramento responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Volvo Cars Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else. Rob Pane Service Manager rpane@niello.com (916) 245-2231

August 15, 2025

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We’ve taken our Volvo in for service and repairs and Shaun is always a pleasure to work with. Take care! Rudy More

by RUDY.ALVAREZ1999
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Recommend Dealer
Yes
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Aug 15, 2025

Niello Volvo Cars Sacramento responded

Thank you for choosing Niello Volvo Cars Sacramento. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rob Pane Service Manager rpane@niello.com (916) 245-2231

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