Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton | Page 11

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
919 Reviews
4.4

919 Reviews

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919 Reviews of Shaun Hamilton

October 29, 2024

Dealership Rating
Employee Rating

Shane was verify helpful and went out of his way to find the answers I needed. This is our second interaction and he will be my preferred contact next time I need service. My only disappointment with th More

by dupreewalker89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown

Oct 30, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad to hear Shane provided excellent service and will be your go-to in the future. We’re sorry we couldn’t resolve your issue this time, but we appreciate your understanding and look forward to assisting you again!

October 28, 2024

Dealership Rating
Employee Rating

I've never had an issue with the dealership. Parts have always been on hand or delivered in a timely manner. I've always had service appointments granted on the same day or within 48 hours. More

by PSTEVENSON1082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, PSTEVENSON1082! We're glad to hear you’ve had such a positive experience with timely parts availability and service appointments. Your satisfaction is our priority, and we appreciate your continued trust in us!

October 25, 2024

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Employee Rating

advisor spoke down to me and tried to blame me for you all not receiving my paymen, though I had 3 different confirmations of payment. More

by MRS.WILLIAMS0819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, MRS.WILLIAMS0819. We sincerely apologize for how you were treated and for the confusion regarding your payment. This is not the level of service we strive for, and we appreciate your feedback as it helps us improve. Please reach out to us directly so we can address this issue.

October 25, 2024

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Employee Rating

I am very happy with this dealership. The staff was friendly and knowledgeable, and their goal was to get things done quickly. More

by Chagrif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your kind words! We're thrilled to hear you had a great experience with our team. We look forward to serving you again! 🚗😊

October 24, 2024

Dealership Rating
Employee Rating

Shaun was very helpful. He explained what the diagnosis showed, and then he called my insurance and put them on speaker so that I was totally aware of what they were told. I More

by kathyjones66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Kathy! We're glad Shaun was able to assist you so thoroughly and keep you informed. We appreciate your feedback! 😊📞

October 24, 2024

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Employee Rating

The dealership handled the issue we were having and got us a deal we could live with. More

by lynn.e.griffin76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago , John Marchese, Greg Turrieta

Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Lynn! We're glad we could find a solution that worked for you. We appreciate your trust in us! 😊🚗

October 24, 2024

Dealership Rating
Employee Rating

Shawn did a great job keep me informed of the progress. I am very satisfied with the repairs & would gladly recommend you all to anyone need their vehicle repaired. Thank you More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Tony! We're happy to hear Shawn kept you well informed and that you're satisfied with the repairs. We truly appreciate your recommendation! 🚗👍

October 24, 2024

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Employee Rating

He was very helpful and informative on what needs to be done and when we could be scheduled. More

by alisha_bales2629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Alisha! We're glad to hear you found the information helpful. We look forward to assisting you further! 😊✨

October 23, 2024

Dealership Rating
Employee Rating

Job was done as promised, work was quality. Details about job were expressed well. Parts took a little longer than I expected to be delivered. Repair work was done promptly and out as promised. More

by kaytee86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback! We're glad the repair met your expectations and was completed on time. We appreciate your patience with the parts delivery and look forward to serving you again!

October 23, 2024

Dealership Rating
Employee Rating

Went above and beyond to insure that my experience was a great one . Meticulously scheduled my appointment when they would absolutely have time to get it in ensuring I would get my truck back and repaired i More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words! We're thrilled to hear that the team made your experience smooth and efficient. We'll be sure to pass along your appreciation to the scheduler and mechanics. We look forward to serving you again!

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