Shaun Hayes | Page 2

The team of Shaun Hayes, Jeff Morocho and Jeff Zhu were great to work with. Took an initial test drive and was able to handle all negotiations and paperwork remotely. When I went in to complete the sale it great to work with. Took an initial test drive and was able to handle all negotiations and paperwork remotely. When I went in to complete the sale it was as smooth as can be in under an hour I signed all paperwork (no surprises at last minute unlike other dealerships I've dealt with), did a full walkthrough of the car and was on my way. Great experience, start to finish. More

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Shaun was a true professional, who made the process of considering different cars easy. Would highly recommend working with Shaun!! considering different cars easy. Would highly recommend working with Shaun!! More

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All good. Took care of the problem. Courteous responsive and able to get to us immediately Took care of the problem. Courteous responsive and able to get to us immediately More

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Working with Shaun was great. he was helpful and prepared. He worked with us to make the entire process smooth. he was helpful and prepared. He worked with us to make the entire process smooth. More

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Friendly and knowledgeable staff. Didn’t feel pressured at all and Shaun was willing to work with us until we were happy with the deal. Didn’t feel pressured at all and Shaun was willing to work with us until we were happy with the deal. More

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Seamless and wonderful experience leasing our new car! The staff was great with helping us with everything and made the experience super quick and easy. Big shout out to Tom who helped set up everything i The staff was great with helping us with everything and made the experience super quick and easy. Big shout out to Tom who helped set up everything in the car for me regarding the technology! Thank you all! More

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Always a great experience at Smythe Volvo- customer service is second to none!! We are on our third Volvo from Smythe… service is second to none!! We are on our third Volvo from Smythe… More

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Most amazing sales man ever. Treated my daughter and myself like family. Explored all options. Not pushy or sales but concerned with your wants and needs. Great to work with! Treated my daughter and myself like family. Explored all options. Not pushy or sales but concerned with your wants and needs. Great to work with! More

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We appreciated our experience with Smythe Dealership, as they provided custom service and were extremely responsive. The whole life cycle of our purchasing experience—starting with our initial online inquir they provided custom service and were extremely responsive. The whole life cycle of our purchasing experience—starting with our initial online inquiry with Michael Davie, to the sales process with Shaun Hayes, and the demo/inspection with Jeff Morocho—was impressive. Each person who worked with us was professional, knowledgeable, thorough, and patient (especially during our in-person visit with our very active toddler!). Needless to say, we were pleased to leave as satisfied new car owners. More

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I appreciate that my salesman Shaun Hayes was upfront and honest with me during the entire buying process. If I had questions about the vehicle he had answers & if there was anything he didn’t know he’d let honest with me during the entire buying process. If I had questions about the vehicle he had answers & if there was anything he didn’t know he’d let me know and get back to me promptly once he was able to find the answer to my question . I was greeted and treated like royalty there. I was offered snacks and refreshments & I didn’t have to wait long during the entire process . The buyers order was clear and simple without surprise fees like PDI ( pre- destination inspection fee) some grimy dealers like to add onto the buyers order to jack the price up . I wasn’t pressured into using their in-house financing like I was at Hertrich Acura in new castle DE… when I informed my salesman that I was going to use my credit union instead , Shaun was perfectly fine with it and encouraged me to go the financing route that best suited my needs . I was still treated the same after I opted to use my own lender . So that’s another big plus . Davis Acura & Hertrich Acura told me that the advertised price online was only available to customers who use THEIR financing options and they even told me that I’d have to pay a higher price if I used my lender . How fair is that??? Smythe Volvo sold me my vehicle for the same price as was quoted from the website with NO EXTRA fees . I would definitely buy from Smythe Volvo again and again. My bf liked my car so much , now he’s looking to buy from Smythe Volvo. If you’re in the market to buy and you want transparency , honesty and great service , go to Smythe Volvo. You won’t be disappointed. just remember to ask for Shaun Hayes More

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