Justin Torain

Good friendly service. Good communication. Sean Hayes was great. I would have liked more of a selection of light interior cars. Good communication. Sean Hayes was great. I would have liked more of a selection of light interior cars. More

by Caropurdy Verified Customer Verified Customer

Report | Print

They were great. Super fast. I was having issues getting an appointment with my usual repair shop and at this place they got me in fast and finished quick. Super fast. I was having issues getting an appointment with my usual repair shop and at this place they got me in fast and finished quick. More

by cbarrettjr Verified Customer Verified Customer

Report | Print

Justin kept me informed about what services were needed for my car. Pleasant to work with. for my car. Pleasant to work with. More

by N Carey Verified Customer Verified Customer

Report | Print

Justin did a good job overall, and I appreciate his efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also disappointed with the detailing of my car and the post work left on my car. My car initially entered the service center clean, but it seemed to have been washed and wiped down again afterward with a dirty rag, which actually made parts of the vehicle look dirtier. Inside the car, there were dirt marks and stains left behind from the work that was performed. Additionally, the rubber trim around the Volvo illumination in the door was crushed during service, although I was fortunately able to fix it myself. Communication throughout the process could also be improved, as I would have appreciated more updates and clearer follow through. Overall, Justin provided good service, but there are definitely areas where the overall experience and attention to detail could be better. More

by maliknicoali Verified Customer Verified Customer

Report | Print

Fantastic service, attentive, responsive and accommodating in every way. Could not be improved. The best! accommodating in every way. Could not be improved. The best! More

by aedesq49 Verified Customer Verified Customer

Report | Print

I had an excellent experience with the service department, and Justin provided outstanding customer service from start to finish. He was professional, knowledgeable, honest, and kept me informed t department, and Justin provided outstanding customer service from start to finish. He was professional, knowledgeable, honest, and kept me informed throughout the entire process. Justin made everything smooth and stress-free by clearly explaining the service needed and ensuring the work was completed on time. His friendly attitude and attention to detail truly stood out, and my car was returned in perfect condition. I highly recommend Justin and the dealership for their top-notch service and commitment to customer satisfaction. More

Report | Print

Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More

by AALOKSN Verified Customer Verified Customer

Report | Print

I always receive excellent service at Smythe and can trust the work they do on my car. They are courteous, responsive and professional and Justin was an excellent example of that trust the work they do on my car. They are courteous, responsive and professional and Justin was an excellent example of that More

by JROETHLIN Verified Customer Verified Customer

Report | Print

The dealership was very responsive and communicated regularly. They updated me on what was going on and carefully explained the issues. regularly. They updated me on what was going on and carefully explained the issues. More

by Colleen Verified Customer Verified Customer

Report | Print

On time Took my car in time and finished w/ a wash Was told I needed tire rotation at my 10,000 check told I needed tire rotation at my 10,000 check More

by ESPINNER65 Verified Customer Verified Customer

Report | Print