17 Reviews
Write a Review17 Reviews of Justin Torain
May 28, 2026
Good friendly service. Good communication. Sean Hayes was great. I would have liked more of a selection of light interior cars. Good communication. Sean Hayes was great. I would have liked more of a selection of light interior cars. More
Other Employees Tagged: Shaun Hayes, Jessica Hermida
May 22, 2026
They were great. Super fast. I was having issues getting an appointment with my usual repair shop and at this place they got me in fast and finished quick. Super fast. I was having issues getting an appointment with my usual repair shop and at this place they got me in fast and finished quick. More
Other Employees Tagged: Justin Torain
May 20, 2026
Justin did a good job overall, and I appreciate his efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also efforts throughout the service process. However, the start/stop feature on my car is still experiencing issues and was not fully resolved. I was also disappointed with the detailing of my car and the post work left on my car. My car initially entered the service center clean, but it seemed to have been washed and wiped down again afterward with a dirty rag, which actually made parts of the vehicle look dirtier. Inside the car, there were dirt marks and stains left behind from the work that was performed. Additionally, the rubber trim around the Volvo illumination in the door was crushed during service, although I was fortunately able to fix it myself. Communication throughout the process could also be improved, as I would have appreciated more updates and clearer follow through. Overall, Justin provided good service, but there are definitely areas where the overall experience and attention to detail could be better. More
May 15, 2026
Fantastic service, attentive, responsive and accommodating in every way. Could not be improved. The best! accommodating in every way. Could not be improved. The best! More
Other Employees Tagged: Billy Shannon
May 15, 2026
I had an excellent experience with the service department, and Justin provided outstanding customer service from start to finish. He was professional, knowledgeable, honest, and kept me informed t department, and Justin provided outstanding customer service from start to finish. He was professional, knowledgeable, honest, and kept me informed throughout the entire process. Justin made everything smooth and stress-free by clearly explaining the service needed and ensuring the work was completed on time. His friendly attitude and attention to detail truly stood out, and my car was returned in perfect condition. I highly recommend Justin and the dealership for their top-notch service and commitment to customer satisfaction. More
May 13, 2026
Keep up the great work , quick service, good communication, detailed report, good service overall. Good one. communication, detailed report, good service overall. Good one. More
Other Employees Tagged: Tom Coward, Doug MacAdam, Scott Jackson, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Patrick Mclaughlin
May 11, 2026
I always receive excellent service at Smythe and can trust the work they do on my car. They are courteous, responsive and professional and Justin was an excellent example of that trust the work they do on my car. They are courteous, responsive and professional and Justin was an excellent example of that More
Other Employees Tagged: Justin Torain
May 08, 2026
The dealership was very responsive and communicated regularly. They updated me on what was going on and carefully explained the issues. regularly. They updated me on what was going on and carefully explained the issues. More
Other Employees Tagged: Mark Terry

