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Shaun Koch
Shaun Koch | Page 2
Service Consultant
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
272 Reviews
272 Reviews of Shaun Koch
November 14, 2019
Extremely Happy Hyundai of New Port Richey is very easy to deal with. Always get appointments around the time and day I need. Service people are always very nice an Hyundai of New Port Richey is very easy to deal with. Always get appointments around the time and day I need. Service people are always very nice and very knowledgeable. I always get asked if I need a ride while I am waiting for my car. I usually say no because the waiting area is great. While waiting you can watch TV, eat cookies, pop corn, coffee or water. Can’t ask for anything more than that. I get my car washed and the wait time is not forever. Anyway that’s been my pleasant experience. I have been dealing with Hyundai of New Port richey for at least 20 years and have purchased many cars from them for us and our children. More
by marielion
Verified Customer
Helpful 
November 12, 2019
Great Service BUT always a long wait. I really like your service department. Your employees always take the time to listen if we have any questions or concerns. I feel you are honest when I really like your service department. Your employees always take the time to listen if we have any questions or concerns. I feel you are honest when you fix or service our vehicle and do not try to sell unnecessary work to be done...However I have never been able to get in and out in less than 3-4 hours OR more. I realize that sometimes things just happen and you get lined up...but Every time I come in it is like that. It might help if when booking you allowed a little more time for each vehicle so that you are not overbooked and cause a backlog. ...... It is just a suggestion...Over all I am very pleased with your Dealership and your service department. I am a returning buyer (this is my 3rd vehicle from you) More
by SuzieQ
Other Employees Tagged: Mary Boulahanis, Bill Suchocki
November 11, 2019
Service with a smile Great people, service writers are terrific and personable. Service manager is very accommodating as well. My reasons for giving a less then 5 star r Great people, service writers are terrific and personable. Service manager is very accommodating as well. My reasons for giving a less then 5 star review is simply because I don't think they have real mechanics on staff. I call them "code chasers" if there isn't a code they have no idea how to address a concern. Everything I have complained about or identified has been returned to me with out a fix. I am told that it is up to specs. More
by kaycorp
Other Employees Tagged: Mary Boulahanis, John Little, Bill Parente, Jeff Collier, Andrew Hutchinson, Barry Roach
November 08, 2019
Auto service with a smile I arrived at the dealership and within a minute was greeted at.my Car. We discussed what service I was there for. He offered two more worthwhile items I arrived at the dealership and within a minute was greeted at.my Car. We discussed what service I was there for. He offered two more worthwhile items I would receive at no cost to me; of course I agreed. The dealership is always clean and comfortable. At the agreed upon time, the same man told me the work was completed, and we then reviewed the service work and charges; the price was less than I expected. Overall, an excellent experience, as always. More
by WHENNESSY
November 07, 2019
Great I didn’t have an appointment but they took me anyway. Shaun was super helpful. The place is always busy so I waited longer than usual but everyone is I didn’t have an appointment but they took me anyway. Shaun was super helpful. The place is always busy so I waited longer than usual but everyone is extremely friendly. The cookies were great too. More
by VICTORIAGIULIANI
November 05, 2019
Wait to long The service writers are good, price up front is good. Nice service center. The only problem I have is to have to wait so long. Was supposed to fix my The service writers are good, price up front is good. Nice service center. The only problem I have is to have to wait so long. Was supposed to fix my Bluetooth never did More
by WADAMANY
November 01, 2019
got my car running like new again took my 2014 hybrid sonata to this dealer shaun in service was top notch. kept me updated and made sure all my concerns were addressed. took my 2014 hybrid sonata to this dealer shaun in service was top notch. kept me updated and made sure all my concerns were addressed. More
by xbox_kid
November 01, 2019
Service done in a timely fashion. Greeted quickly, service was done in the time advisor said it would be. Waiting area is nice, cookies, popcorn and coffee was good. Car was also was Greeted quickly, service was done in the time advisor said it would be. Waiting area is nice, cookies, popcorn and coffee was good. Car was also washed. More
by bluedyna1
November 01, 2019
Service review Took my car several times to dealer with a problem with front right tire or rim they found other things wrong with my car and after 4 weeks my car is Took my car several times to dealer with a problem with front right tire or rim they found other things wrong with my car and after 4 weeks my car is still not fixed and would like someone to contact me. I am just about ready to bring it back only to be with out a car again!!! More
by alverezstv
Other Employees Tagged: Tim Hernandez
October 31, 2019
A great experience Shaun Koch made my experience go very easy and he was very efficient and knowledgeable he made me feel very comfortable I thank him and Hyundai Shaun Koch made my experience go very easy and he was very efficient and knowledgeable he made me feel very comfortable I thank him and Hyundai More
by lynnetessitore
