Shaun Mathis
Shaun Mathis at Lexus Of Sarasota
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Shaun Mathis | Page 2

Sales Leader - Lexus Master Certified -

Lexus Of Sarasota

4883 Clark Road
Sarasota, FL 34233

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4.8
199 Reviews
4.8

199 Reviews

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199 Reviews of Shaun Mathis

April 05, 2024

Dealership Rating
Employee Rating

Ana Lima: a true knowledgeable auto sales professional. Took time to answer questions, patiently explained options, differences, paperwork. We felt there was zero double talk and that we were neither patro More

by Satisfied
Recommend Dealer
Yes
Apr 09, 2024

Lexus Of Sarasota responded

Wow, thank you so much for sharing this great review about your time at our dealership. We couldn’t be happier that Ana provided you with a great car buying experience. She is a real asset, and we are lucky to have her on the Lexus of Sarasota team. We hope you are enjoying your new Lexus, please let us know if there is anything else we can do for you!

April 03, 2024

Dealership Rating
Employee Rating

Ana was amazing! I would give more starts if I could. Shaun was also great to work with. The guest experience is excellent and they are extremely professional. More

by G-in-SRQ
Recommend Dealer
Yes

Other Employees Tagged: Ana Lima, Scottie Best

Apr 09, 2024

Lexus Of Sarasota responded

Providing an excellent guest's experience is our #1 goal, and we are so glad to have achieved that with you. Thank you for choosing Lexus of Sarasota and making an effort to share your thoughts. We look forward to welcoming you back in the future!

April 02, 2024

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Employee Rating

4 purchase here, 1st under new ownership. Wasn't please with one of the managers, felt not being fully honest or working in our interests but the last experience went better than expected. More

by rexglasson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 09, 2024

Lexus Of Sarasota responded

Thank you for continuing to choose Lexus of Sarasota and taking the time to provide us with your honest feedback. We appreciate your ongoing business and apologize that was your purchase experience was not as seamless as we aim to provide. We value your time and support, if there is anything else we can do for you, or any further feedback you would like to provide - please let us know! – Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

March 18, 2024

Dealership Rating
Employee Rating

Professional, courteous service from sales through finance. Everyone took to listen & provide direction during the search, selection & buying process. We were never rushed, pressured nor hurried. A ve More

by Hom2coast@aol.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Serensky, Scottie Best

Mar 26, 2024

Lexus Of Sarasota responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Lexus of Sarasota, an appreciate your sharing your positive experience with us and the team. We wish you safe travels in your new Lexus and look forward to welcoming you back for service for years to come.

Mar 26, 2024

Hom2coast@aol.com responded

👍

March 16, 2024

Dealership Rating
Employee Rating

Ana is just absolutely amazing, professional seller with a great attitude. She is just so wonderful. It was pleasure to make a business with her. Petra D.❤️ More

by ipetra77
Recommend Dealer
Yes
Mar 26, 2024

Lexus Of Sarasota responded

Ana and the team always enjoy reading reviews as excellent as yours! It lets us know we are making customers happy and doing something right! Please let us know if there is anything else you need. Thank you for choosing Lexus of Sarasota!

March 15, 2024

Dealership Rating
Employee Rating

Very helpful every step of the way ! This is my second car purchased , highly reccomend More

by eagan0492
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chuck Johnson , Shawn Conway

Mar 25, 2024

Lexus Of Sarasota responded

Great picture, congratulations! Thank you for taking the time to give us your feedback. We’re glad to hear that you enjoyed your experience with us at Lexus of Sarasota, and we hope to see you again soon!

March 09, 2024

Dealership Rating
Employee Rating

I had a wonderful experience, they made me feel welcomed and comfortable. Alex was terrific, he made the process so easy, no pressure at all. Jordan In finance was terrific as well. Thank you guys. More

by VERONLIBURD1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Levando, Jordan Kripas

Mar 14, 2024

Lexus Of Sarasota responded

Hearing that you had wonderful and welcoming experience is the best thing we could hope for! Your positive review and support mean a lot to us. Thank you for choosing Lexus of Sarasota. We wish you many happy miles in your new car and forward to serving you for many years to come!

February 22, 2024

Dealership Rating
Employee Rating

My wife and I both appreciated the excellent customer service we were given that day. In Lima was terrific. We always felt like we were talking to an honest person who heard what we had to say about what More

by jdhnd71
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ana Lima, Jenny Bethell , Chris Carter

Mar 01, 2024

Lexus Of Sarasota responded

On behalf of us at Lexus of Sarasota, thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Ana and the team. We appreciate your business and look forward to working with you again in the future - until then, let us know if there is anything we can do for you!

February 15, 2024

Dealership Rating
Employee Rating

I worked with Ana and from the beginning the process has been painless and smooth. She sent photos of the vehicle immediately. She even worked out the numbers for me before going into the car lot. She has a More

by Ms.mobley
Recommend Dealer
Yes

Other Employees Tagged: Ana Lima, Christopher Wolf

Mar 01, 2024

Lexus Of Sarasota responded

Thank you for the great review! We’re so happy you enjoyed your experience with Ana and the team, we appreciate you choosing Lexus of Sarasota and taking the time to share your recommendations with the community.

February 14, 2024

Dealership Rating
Employee Rating

I loved working with Ana and Shaun! They will work with you and get you a good deal. Ana was fun to work with! More

by mzapata07
Recommend Dealer
Yes
Mar 01, 2024

Lexus Of Sarasota responded

We appreciate the fantastic review and are glad we could we provided a positive car buying experience. Thank you for choosing Lexus of Sarasota - if you have any further needs or questions, please reach out!

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