Shawn An
Shawn An at Westside Lexus

Shawn An | Page 12

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
141 Reviews
4.8

141 Reviews

Write a Review

Dealership Experience

7 yrs, 4 mos

Languages Spoken

Cantonese Cantonese

English English

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141 Reviews of Shawn An

August 12, 2021

Dealership Rating
Employee Rating

I received excellent service from Shawn- he was patient, responsive and made process seamless.I am happy with my selection and enjoying my new car. More

by mmurray452
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 13, 2021

Westside Lexus responded

Hearing that your buying experience was responsive and seamless, lets us know that we're making all the right moves! We will certainly pass along your thanks to Shawn. Thank you for choosing Westside Lexus!

July 30, 2021

Dealership Rating
Employee Rating

Everything was excellent from the moment I walked in the door through the process of buying and driving out with my car. Loved My salesmen! More

by Lexus4
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Edwar Guerrero

Jul 30, 2021

Westside Lexus responded

It was so kind of you to share your experience with the Westside Lexus team! We are thrilled they could send you home in a vehicle that is right for you. Enjoy!

July 17, 2021

Dealership Rating
Employee Rating

Modern and clean. Jeff was very helpful and is knowledgeable. He gave effective guidance on my test drive. His cost estimates were spot on. Friendly and available. Nam was quick and efficient on s More

by stormyzambo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Jones

Jul 19, 2021

Westside Lexus responded

It is terrific to hear that you were so well taken care of by Jeff, Nam, and the team! Thank you from all of us at Westside Lexus and safe travels ahead!

July 17, 2021

Dealership Rating
Employee Rating

Nicest car dealership we’ve ever experienced. Nice amenities. Great hangout place for Lexus owners, Nice place, great cars , awesome people, excellent overall experience. Go Westside Lexus!!! More

by MAHAXY
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Cohen, Jeffery Byers, Joey Broussard, Tim Easterling , Louis Blackmon, Travis Buck, Dallas Chamberlain, Steve Davis, Hai Do, Everyone

Jul 19, 2021

Westside Lexus responded

This glowing feedback is greatly apprecaited! Thank you for choosing Westside Lexus and for sharing your experience. We look forward to working with you next time!

July 17, 2021

Dealership Rating
Employee Rating

The entire transaction was smooth and fast. Edwar and the banking team were friendly and attentive . I could complete the entire purchase process in 3-4 hours. More

by Tapan Behera
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero, Desmond Johnson

Jul 19, 2021

Westside Lexus responded

Thank you for taking the time to share, Tapan! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Edwar. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

June 27, 2021

Dealership Rating
Employee Rating

Shawn (sales) was very patient and cordial with me. Even though I did not get the color I really wanted (red), Shawn helped me make the best decision taking advantage of the month’s deal with a promise to g More

by yiburns
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jun 28, 2021

Westside Lexus responded

We are so happy to hear that Shawn could assist with your purchase and we appreciate you sharing this feedback about him and Sam. Thank you so much for trusting your business with Westside Lexus! Safe travels and we look forward to working together next time.

June 07, 2021

Dealership Rating
Employee Rating

Excellent customer service and attentiveness to our needs and desires. Very helpful on educating us in the specific car functionality and unique features. I highly recommend them! More

by DAVIDMEDINA6746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Edwar Guerrero

Jun 07, 2021

Westside Lexus responded

Thanks for the great feedback! We are thrilled to hear our staff were able to assist you so successfully and help you drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - The Westside Lexus Team

May 25, 2021

Dealership Rating
Employee Rating

Great customer service and support! The staff listened to our questions and concerns and helped us find what we were looking for. I’ll definitely do business with them in the future. Dave More

by DAVIDMEDINA6746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Edwar Guerrero

May 25, 2021

Westside Lexus responded

Thank you for the great review, Dave! We are thrilled to hear that you had such a successful experience working with the Westside Lexus team. Drive safely, and we hope to earn your business again down the road!

May 17, 2021

Dealership Rating
Employee Rating

All were very courteous and professional. The financing took forever but was professional, as experience in car buying goes, it wasn’t that bad I’ve experienced worst More

by ST746
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Davis, Mike Shafer

May 18, 2021

Westside Lexus responded

We appreciate you taking the time to post about your experience. I'm sorry if the process was not as seamless as anticipated but I am glad to see that our team was both friendly and professional. Thank you for your business!

May 11, 2021

Dealership Rating
Employee Rating

Everyone was very nice and helpful r sales man was not pushing and that felt very good he was very polite for my service it was top More

by robertotorres955
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Shafer, The girls in the front that greet you

May 11, 2021

Westside Lexus responded

Robert - At Westside Lexus we strive to deliver a pressure-free car-buying experience and are so happy that this was reflected to you. Thank you for the excellent review! We hope that your new vehicle is treating you well.

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