Shawn An
Shawn An at Westside Lexus

Shawn An

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.8
122 Reviews
4.8

122 Reviews

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Dealership Experience

6 yrs, 7 mos

Languages Spoken

Cantonese Cantonese

English English

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122 Reviews of Shawn An

September 25, 2025

Dealership Rating
Employee Rating

The buying experience went over and beyond my expectations. The staff, atmosphere, and knowledge made the process as easy as possible. I will be buying from Westside Lexus again. More

by jaronmorris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 25, 2025

Westside Lexus responded

Thank you, Jaron, for your awesome feedback! We're delighted to hear our team exceeded your expectations. We can't wait to welcome you back to Westside Lexus!

September 13, 2025

Dealership Rating
Employee Rating

The process was quick and easy. On time and accurate information was available through Shawn on my order, and when my car was ready for pick up, I spent less than 30 minutes to get More

by b.rajabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 15, 2025

Westside Lexus responded

We’re so pleased to hear about your seamless experience with Shawn and the team! Thank you for choosing Westside Lexus and for sharing your feedback.

September 04, 2025

Dealership Rating
Employee Rating

Westside Lexus is the only dealership I go to. Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel More

by JENNY1030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau, Wilber Escobar

Sep 08, 2025

Westside Lexus responded

Hi Jenny, we're glad to hear Shawn and the team made your experience exceptional! Congrats on your new RX 350h, and thanks for choosing Westside Lexus!

August 30, 2025

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Employee Rating

Shawn did a great job keeping in touch during the whole process, from the ordering stage through delivery. He is very cordial, on time and treats everyone professionally. More

by b.rajabi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

Westside Lexus responded

We’re so happy to hear Shawn kept you informed and made the process smooth at Westside Lexus. We’ll be sure to share your appreciation with him.

August 13, 2025

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Shawn made the sales process excellent. He is very patient with us constantly changing our decisions. He made sure that the process were explained very well, nothing much or less so that o More

by arthur2174
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2025

Westside Lexus responded

Arthur, it means a lot to hear you felt so well cared for by Shawn and the team. Thank you for choosing Westside Lexus and for sharing your stellar feedback! We’ll pass along your praise and see you down the road.

July 31, 2025

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Employee Rating

Shawn and JT made this a great buying experience. The quality and service why I continue to by Lexus. More

by sjjaffe17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Aug 01, 2025

Westside Lexus responded

We are pleased that Shawn and JT provided such a positive experience. Your continued loyalty means the world to us at Westside Lexus. We look forward to serving you again in the future!

July 14, 2025

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Employee Rating

The sales service is very good and enthusiastic, and it also helps me solve many other things. If a friend wants to buy Lexus, I will definitely introduce it to my friend. More

by linjin223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Westside Lexus responded

Thank you for your glowing review! We appreciate your support and recommendation of our team here at Westside Lexus. Have a great day!

July 01, 2025

Dealership Rating
Employee Rating

I first came to Westside Lexus many, many long years ago and dealt with Clarence Keever (he sold me a barely-driven 1997 Infiniti I30 that I kept for a LONG time). I ended up buying a second vehicle from hi More

by WyndiErin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener

Jul 02, 2025

Westside Lexus responded

It's fantastic to hear about your long-standing relationship with Westside Lexus and how Lurie stepped up to continue the exceptional service you experienced with Clarence. We're thrilled that our team made your car-buying experience enjoyable and worth the drive from Pearland! Thank you for choosing us again!

June 26, 2025

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Employee Rating

The finance team personnel Dominic Thornton was rude to me and gave bad customer service once car sold the communication was poor from sales agent too. More

by SS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Christian Davidson, Dominic Thornton , Paul Carson and Christian Davidson were nice and helped me

Jun 26, 2025

Westside Lexus responded

I'm sorry to hear about your experience with our finance and sales teams. We strive for excellent customer service, so it's disappointing to learn we fell short in this instance. We will be sure to address this with the team. Please feel free to reach out if you'd like us to address any specific concerns or discuss further. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

June 20, 2025

Dealership Rating
Employee Rating

Smooth car buying experience at West side Lexus. Shawn A was very helpful and showed us options that were available and attentive to our needs. He kept us updated on when the vehicle would arrive. More

by Jebahn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 20, 2025

Westside Lexus responded

We're delighted to hear that Shawn provided a smooth car buying experience at Westside Lexus. Keeping you informed and attentive to your needs is what we strive for. Enjoy your new vehicle!

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