I received exceptional customer service.
I did not have an appointment but Shawn was my previous salesman and had been in contact with me the last few months of my lease. I was able to tex
I did not have an appointment but Shawn was my previous salesman and had been in contact with me the last few months of my lease. I was able to text him once I arrived to evaluate my old vehicle and select my new vehicle.
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by twhouze
Verified Customer
Verified Customer
Jan 05, 2026 -
Westside Lexus responded
Thank you for choosing Westside Lexus and for sharing your experience with Shawn! We look forward to serving you in the future!
car came very quickly.
was a pleasure working with them. would absolutely go back to them for another vehicle.
was a pleasure working with them. would absolutely go back to them for another vehicle.
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by wayne_kearney
Verified Customer
Verified Customer
Dec 31, 2025 -
Westside Lexus responded
Wayne, thank you for sharing your experience with our team! We are thrilled to hear that your car arrived so quickly and that the process was seamless. We can't wait to do business with you again at Westside Lexus.
This was my 4th Lexus purchase and I would highly
recommend Shawn. He honed in on what I really wanted, nothing much more nothing less!
recommend Shawn. He honed in on what I really wanted, nothing much more nothing less!
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by peggi-stewart
Verified Customer
Verified Customer
Dec 22, 2025 -
Westside Lexus responded
Thank you for sharing your feedback about Shawn and our team, Peggi. We hope you enjoy your new car. Hope to see you at Westside Lexus again in the future. Have a great day!
Outstanding customer service.
Our experience was beyond pleasant. Homer and Shawn made our car purchase process extremely smooth.
Our experience was beyond pleasant. Homer and Shawn made our car purchase process extremely smooth.
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by ML
Verified Customer
Verified Customer
Dec 18, 2025 -
Westside Lexus responded
We're pleased to hear you had such a smooth car buying experience with Homer and Shawn. Thank you for choosing Westside Lexus!
Tim Gallagher was awesome, patient, caring and
professional I strongly recommend him on your next LEXUS buy.
Finance team was also very nice.
professional I strongly recommend him on your next LEXUS buy.
Finance team was also very nice.
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by EHY468
Verified Customer
Verified Customer
Dec 10, 2025 -
Westside Lexus responded
It's wonderful to hear that Tim and our finance team made your car-buying experience so smooth and memorable. Thank you for choosing Westside Lexus!
Shawn is very professional and gives me a good
recommendation! I'm very grateful to him!
recommendation! I'm very grateful to him!
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by enyagao
Verified Customer
Verified Customer
Dec 08, 2025 -
Westside Lexus responded
Thank you, Enyagao, for stopping by to leave Westside Lexus a wonderful review!
Welcoming, cordial, informative, never pressured on any
decision. Shawn was very professional. Great asset to Westside.
decision. Shawn was very professional. Great asset to Westside.
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by harold.atkinson
Oct 27, 2025 -
Westside Lexus responded
Harold, we are thrilled to hear that Shawn and our team made your experience at Westside Lexus exceptional. We truly appreciate your business, and we hope to see you again down the road!
Shawn was a straight shooter, kept me informed, answered
all my questions without making me feel I am asking too many. The finance guy was also very helpful and nice.
all my questions without making me feel I am asking too many. The finance guy was also very helpful and nice.
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by DRDWEIK
Verified Customer
Verified Customer
Oct 21, 2025 -
Westside Lexus responded
We love hearing you had all your questions answered by Shawn and the team! Thank you for choosing Westside Lexus and for sharing your feedback. See you next time!
The buying experience went over and beyond my
expectations. The staff, atmosphere, and knowledge made the process as easy as possible. I will be buying from Westside Lexus again.
expectations. The staff, atmosphere, and knowledge made the process as easy as possible. I will be buying from Westside Lexus again.
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by jaronmorris
Verified Customer
Verified Customer
Sep 25, 2025 -
Westside Lexus responded
Thank you, Jaron, for your awesome feedback! We're delighted to hear our team exceeded your expectations. We can't wait to welcome you back to Westside Lexus!
Westside Lexus is the only dealership I go to.
Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel
Shawn An is an excellent salesperson, offering friendly while professional service. It’s the same for everyone at the dealership, to making you feel special and important. The vehicles are the very best in performance, safety and looks. I love my new RX350H and get compliments from everyone.
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by JENNY1030
Verified Customer
Verified Customer
Sep 08, 2025 -
Westside Lexus responded
Hi Jenny, we're glad to hear Shawn and the team made your experience exceptional! Congrats on your new RX 350h, and thanks for choosing Westside Lexus!