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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 10

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
331 Reviews
4.9

331 Reviews

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331 Reviews of Shawn Hooe

August 22, 2025

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Employee Rating

Very professional service as always. Goes way beyond what is expected. Been doing business with them for over 40 years and would never use anyone else. Thank you!! More

by SCONNALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Paul Johnson, Bryan Stanley, Sam Lara

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Aug 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 40 years. It's wonderful to hear that you consistently receive professional service that exceeds your expectations. We look forward to continuing to serve you for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 20, 2025

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Very please with the service I received very good and polite. Service. Would recommend two others. More

by PARTSTRADERMAN
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for taking the time to leave us a review! We're pleased to hear that you were pleased with the service you received at James Wood Chevrolet Buick GMC Decatur and that you found our team to be polite and helpful. Your recommendation to others means a lot to us! We look forward to serving you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 18, 2025

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Employee Rating

Excellent Service, weas informed frequently, very satisfied with the total experience at James Woods Chevy/GMC More

by greglyon727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Greg, thank you for your kind words! I'm thrilled to hear that you had an excellent experience at James Wood Chevrolet Buick GMC Decatur and that you appreciated our communication throughout the process. We value your satisfaction and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 18, 2025

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Great people and great service. Take care of their customers as quickly as possible. Recommend using James Wods. More

by mwsmith1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Sam Lara , Krystal with Service

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Aug 18, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our team and the service you received at James Wood Chevrolet Buick GMC Decatur. It's great to hear that you felt well taken care of. We look forward to having you visit us again in the future and appreciate your recommendation! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 16, 2025

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Always great service at James Wood Decatur. My husband and I have bought three trucks in the last 4 years from them and plan to continue buying from them. They treat me like a VIP! From sales t More

by preciousarrington73
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley , Krista always takes care of me and makes sure I have a loaner. I just love her. She needs a raise! :)

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Aug 17, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the fantastic review! We're thrilled to hear that you and your husband have trusted James Wood Chevrolet Buick GMC Decatur with your truck purchases over the last four years. Providing VIP treatment is our priority, and we're glad to know you experienced that from sales to service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 10, 2025

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Employee Rating

In for routine maintenance (oil change/tire rotation etc) and front wiper blades. Took right around 30 minutes. More

by JCLAYCOMB1217
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Recommend Dealer
Yes
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Aug 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm glad to hear that your routine maintenance, including the oil change, tire rotation, and wiper blade replacement, was completed quickly at James Wood Chevrolet Buick GMC Decatur. I appreciate your trust in us, and we look forward to seeing you again for your next service visit! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

August 05, 2025

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Employee Rating

Shawn Hooe is always the most courteous and knowledgeable representative to deal with. He has been our rep for many years. He’s the best. More

by DEBBIE.GARDNER76
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Recommend Dealer
Yes
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Aug 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review, Debbie! I appreciate your feedback about Shawn and his dedication to providing excellent service at James Wood Chevrolet Buick GMC Decatur. It's customers like you that make our work fulfilling. We look forward to seeing you again soon. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 02, 2025

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Employee Rating

My service was perfect! They fixed my car in a minimum time. Very courteous and even took me home when I left the vehicle. More

by SIPES.SHARON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris

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Aug 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review, Sharon! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was perfect and that our team took such good care of you. It's fantastic to know we had you back on the road quickly and that the courtesy ride was appreciated. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

August 01, 2025

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Employee Rating

I have over thirty years with this dealership, their service has been the reason for choosing this dealership. More

by JRSBSS4600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Rusty Ford, Bryan Stanley, Russell Fox

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Aug 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us! I truly appreciate your loyalty over the past thirty years. Your support means a lot to everyone at James Wood Chevrolet Buick GMC Decatur. If you ever need anything in the future, please don’t hesitate to reach out. We look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

July 31, 2025

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Employee Rating

They were quick and very nice. Customer service is great. and very friendly.i give James woods and Shawn a big gold star More

by bgrass322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 01, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am thrilled to hear that you found our team at James Wood Chevrolet Buick GMC Decatur to be quick, nice, and friendly, especially Shawn. Your kind words mean a lot to us. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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