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Shawn Hooe
Shawn Hooe | Page 9
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
331 Reviews
331 Reviews
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331 Reviews of Shawn Hooe
September 21, 2025
Shawn as always provides wonderful customer service. He is the reason we come back to get service. Let's us know what work needs to be done and provides the price and timeline needed. He is the reason we come back to get service. Let's us know what work needs to be done and provides the price and timeline needed. More
by Disco P. Coltrane
Verified Customer
September 20, 2025
Shawn Hooe was very helpful to me when I was in a pinch getting my Sierra 2024 pickup taken care of when I had an appointment and getting me back on the road to Dallas. I recommend Shawn as an outstandin getting my Sierra 2024 pickup taken care of when I had an appointment and getting me back on the road to Dallas. I recommend Shawn as an outstanding service advisor and a big asset to the James Wood team! Thanks again for all you did for me! More
by jrb68_72
September 20, 2025
It was pretty fast service but car wash was terrible. Then they tried to make me pay for oil change and I have a maintenance plan that I have used a couple times at this location. Cashier lady got an att Then they tried to make me pay for oil change and I have a maintenance plan that I have used a couple times at this location. Cashier lady got an attitude when I said it shouldn’t cost me and left. The woman service advisor said let me see and took care of everything!! I would have understood if this was the first time to have my car there but it wasn’t. More
by YARDLEYL
Other Employees Tagged: Krystal Gipson
September 18, 2025
Great customer service, easy to schedule oil changes, never had any issues after, nice waiting room. never had any issues after, nice waiting room. More
by gentryanastasia2
Other Employees Tagged: Drew Ward, Dason Howard
September 13, 2025
I was early and they got me in. Everyone was friendly and service was great. Waiting room was clean. Everyone was friendly and service was great. Waiting room was clean. More
by crksde4100
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard
September 11, 2025
Awesome dealership. I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I s I’ve driven miles to James Wood to purchase a vehicle and this is my 3rd vehicle from them. Their service department is wonderful from the moment I show up until the time I leave. I’d highly recommend friends and family or anyone else needing a vehicle whether used or new. More
by dmills8119
August 24, 2025
Customers consistently praise James Wood Motors for their friendly and knowledgeable staff. Reviews highlight the dealership’s dedication to providing a no-pressure, transparent buying experience. For their friendly and knowledgeable staff. Reviews highlight the dealership’s dedication to providing a no-pressure, transparent buying experience. For instance, one customer noted, “James Wood is a great company to work with. They offered me enough to pay off my current vehicle and lowered the price on my new one.” Customers consistently praise James Wood Motors for their friendly and knowledgeable staff. Reviews highlight the dealership’s dedication to providing a no-pressure, transparent buying experience. For instance, one customer noted, “James Wood is a great company to work with. They offered me enough to pay off my current vehicle and lowered the price on my new one.” More
by MMC517
Other Employees Tagged: Chad Huddleston, Nick Huff
August 23, 2025
Dason always does a great job taking care of me and my cars! This place is great! cars! This place is great! More
by edwardpecina80
Other Employees Tagged: Tyler Mayfield, Asa Johnson Jr, Chad Huddleston, Sam Lara, Dason Howard
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