Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 9

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

Contact Me
4.9
343 Reviews
4.9

343 Reviews

Write a Review

343 Reviews of Shawn Hooe

October 24, 2025

Dealership Rating
Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

Dealership Rating
Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives for professionalism and efficiency, and it's great to know that Shawn took the time to review the work on your pickup truck. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

Dealership Rating
Employee Rating

James Wood Motors is the dealership I have trusted for over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a More

by janfrancis51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Bryan Stanley, Nick Torres , Paul Johnson, Chris Filline (the younger one) and Dane Shelton.

Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jan! I am thrilled to hear that you have trusted James Wood Chevrolet Buick GMC Decatur for over 30 years. Our sales team is dedicated to providing a no-pressure experience, and we take great pride in our service department and the respect we show to all our valued customers. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2025

Dealership Rating
Employee Rating

James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with More

by BAILEY7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Dason Howard, Krystal Gipson , Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!

Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Bailey! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 30 years. It’s wonderful to hear that you’ve had such positive experiences with our service department. We’re proud of our team and their commitment to providing top-notch service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 09, 2025

Dealership Rating
Employee Rating

Shawn, my service advisor was extremely helpful as usual. Dealership was busy but he was able to find a way to get me in and the work was done in a timely manner More

by JGIBB1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that Shawn was able to assist you effectively, even during a busy time. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely service and appreciate your recognition of our efforts. We look forward to seeing you again for your future needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 06, 2025

Dealership Rating
Employee Rating

From their easy on line scheduling to their fast and friendly service. Great experience as always. More

by ledelman7744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm glad to hear that our easy online scheduling and fast, friendly service made your experience at James Wood Chevrolet Buick GMC Decatur a great one. We truly value your support and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

Dealership Rating
Employee Rating

The folks here have taken care of me for 40 years my wife and I have bought several new and used vehicles over that time. As a matter of fact, both of our grandsons have bought pickups within the last year f More

by RDHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 40 years and am thrilled to hear that you and your family have had such positive experiences at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our Service Department has consistently met your expectations. We look forward to serving you and your family for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 02, 2025

Dealership Rating
Employee Rating

my service writer Shawn was able to get my 2024 Sierra pick up truck in for the test regarding a propulsion problem with the engine. The test was done quickly and the results were all is good with that en More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I am thrilled to hear that Shawn was able to assist you with your 2024 Sierra pickup truck and that the propulsion test went smoothly. It's great to know you are satisfied with our service department at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 02, 2025

Dealership Rating
Employee Rating

Shawn was professional and courteous throughout the service process of our truck. He kept us well informed during the service time. More

by kw3family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the wonderful review! I am thrilled to hear that Shawn provided you with professional and courteous service during your truck's visit at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

September 27, 2025

Dealership Rating
Employee Rating

the people I have interacted with at James Wood Motors have been professional, courteous, and efficient whether this be sales, service, or administrative. I would encourage others to experience the James More

by j.a.lynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

Sep 28, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about the professionalism, courtesy, and efficiency of our team at James Wood Chevrolet Buick GMC Decatur. It's fantastic to hear that you had a positive experience across sales, service, and administration. We look forward to welcoming you back and appreciate you encouraging others to experience the James Wood difference! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

...
9
...

Dealership Inventory (874 Vehicles)

new 2026 GMC Yukon XL car, priced at $96,565
2026 GMC Yukon XL
new
Glacier White exterior
Automatic
Four-wheel Drive
new 2026 Buick Envista car, priced at $30,076
2026 Buick Envista
new
Ebony Twilight Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Suburban car, priced at $87,482
2026 Chevrolet Suburban
new
Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $50,418
2026 GMC Acadia
new
Sterling exterior
Automatic
Front-wheel Drive
new 2026 GMC Yukon XL car, priced at $90,279
2026 GMC Yukon XL
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 Buick Envista car, priced at $30,799
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive