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Shawn Hooe
Shawn Hooe
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
229 Reviews
229 Reviews
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229 Reviews of Shawn Hooe
July 14, 2025
The service is always spectacular from sales, to service to the collision center.Bob Miller always takes such great care of us! to the collision center.Bob Miller always takes such great care of us! More
by becky40
Verified CustomerOther Employees Tagged: Bob Miller, Jennifer Westerlund
July 11, 2025
Shawn has been WCCA's service Advisor for years and has always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership w always worked with us to keep our Meals on Wheels Vehicles running smoothly. We could not ask for a better service, Advisors or a better Dealership with James Woods Motors to work with to keep WCCA and our Meals on Wheels program running and delivering Meals to all the home-bound seniors in Wise County More
by AMY56
July 09, 2025
They are always very professional, courteous, and friendly. I also love how quickly they always get me on the schedule. friendly. I also love how quickly they always get me on the schedule. More
by DALSUP417
Other Employees Tagged: Dustin helped me the last time I was in and he was wonderful!
July 05, 2025
I love this dealership. The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat y The relationship doesn't end after the sale. It continues throughout the life of the vehicle... service, right on to the next purchase. They treat you like family. More
by ceiti.johnson
Other Employees Tagged: Mike Wheat
July 01, 2025
WOW. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. ..WOW...WOW! Excellent service. Bryan Stanley is very Thoughtful, Courteous, Attentive, Eager to help and Knowledgeable. More
by CECILLEMOND52
Other Employees Tagged: Drew Ward, Landon East, Tyler Mayfield, Karen Pattison, Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard
July 01, 2025
My last visit a week ago took way too long for an oil change with having an appointment booked. I was there just shy of 3 hours for an oil change with an appointment. This is unacceptable and they need t change with having an appointment booked. I was there just shy of 3 hours for an oil change with an appointment. This is unacceptable and they need to work better about getting people in and out quickly (especially for an oil change). They either need to hire more techs or quit overbooking customers and forcing them to wait long periods of time. More
by Brandon
June 28, 2025
I had a wonderful experience! The customer service was great. My car repair was quick. The customer service was great. My car repair was quick. More
by RLLOWRY36
Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard , Krystal Gipson, Zach Rhine
June 24, 2025
I have been going to James Wood Motors in Decatur since 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I hav 2012. Always a pleasure working with Shawn. He's pleasant, courteous, dependable and informative regarding my car's service/maintenance needs. I have confidence in the work that is performed on my vehicle and am overall very pleased with the service I have received at James Wood Motors during these years! More
by teresaddavenport
June 14, 2025
So far so good. My second visit in a "newer" vehicle for me. All went well. Wait time a bit longer than I anticipated and price was right for an oil change & tire ro My second visit in a "newer" vehicle for me. All went well. Wait time a bit longer than I anticipated and price was right for an oil change & tire rotation. More
by JBPOPS47
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