It's a great place to go and look at vehicles while
getting a truck worked on
getting a truck worked on
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by robrose31372
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the positive review, I'm glad to hear you had a great experience visiting James Wood Chevrolet Buick GMC Decatur while getting your truck serviced. I appreciate your feedback and hope to see you again soon!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Always the best service , I appreciate James Wood and
their employees. Thank you also for the concierge service with rides back to my home.
their employees. Thank you also for the concierge service with rides back to my home.
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by leslie.mayfield
Verified Customer
Verified Customer
Service Price Transparency
Jun 11, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Leslie, for your kind words and 5-star review! We are thrilled to hear that you appreciated the service provided by James Wood Chevrolet Buick GMC Decatur and our employees. We are here to provide top-notch service and are glad you enjoyed our concierge service with rides back to your home. We look forward to welcoming you back in the future!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Always great service at the service center
And
absolutely love working with Shawn he’s the best
absolutely love working with Shawn he’s the best
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by DJCRUNK80
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your kind words and for choosing James Wood Chevrolet Buick GMC Decatur for your service needs. I appreciate your loyalty and I am thrilled to hear that Shawn provided you with excellent service. I look forward to your next visit!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Always friendly service, prompt and attention to detail.
The service and parts department very knowledgeable and super attentive to customer needs.
The service and parts department very knowledgeable and super attentive to customer needs.
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by JAMES.LOVE0704
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the kind words regarding our service and parts department. I am delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. I strive to provide friendly and prompt service with attention to detail. Please do not hesitate to reach out to me for any future needs. I appreciate your feedback and look forward to serving you again.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Technician didn't even bother to clean their dirty hand
prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete.
prints off of my vehicle after the job was completed. The job took 2.5 times longer than promised to complete.
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by PARATEXFARMS
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for sharing your feedback with us. We truly appreciate your input and are disappointed to hear about the inconvenience you experienced with the completion time and cleanliness of your vehicle. We hold ourselves to a high standard and your experience doesn't reflect that. Please contact me directly so we can work towards a resolution. Thank you.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
I love going to James Woods btw I drive 36 miles to use
the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your serv
the service for my truck. They are a no hassle dealership I would definitely recommend James Woods and also I would recommend Shawn Hooe as your service writer.
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by robrose31372
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for choosing James Wood Chevrolet Buick GMC Decatur for servicing your truck! I'm thrilled to hear you had a no-hassle experience. Please visit us again for any future needs and share your positive experience with others. Drive safely!
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Very friendly responsive personel
The lady ?
? Tops them all except j woods Kim folk guy I’m bad w names
? Tops them all except j woods Kim folk guy I’m bad w names
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by PARAWISESERVICES
Verified Customer
Verified Customer
Service Price Transparency
May 28, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for the 5-star review! I am thrilled to hear that our team provided you with friendly and responsive service. I appreciate your kind words and look forward to assisting you again in the future at James Wood Chevrolet Buick GMC Decatur.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
James Woods does an excellent job of taking care of my
vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can.
vehicle's maintenance needs. They fix it the first time and return my vehicle as soon as they can.
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by david5811
Verified Customer
Verified Customer
Service Price Transparency
May 24, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for taking the time to share your positive experience with us, David! We're thrilled to hear that we could meet your vehicle maintenance needs efficiently. We look forward to serving you again in the future at James Wood Chevrolet Buick GMC Decatur.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com
Been using this dealership since 1987 I bought my first
Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people.
Oldsmobile 442 and have bought somewhere around 10 to 12 new cars awesome leadership and people.
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by burnstech1
Verified Customer
Verified Customer
May 24, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you for your loyalty and kind words! We truly appreciate your continued support over the years and are thrilled to have been a part of your car buying journey. Looking forward to many more years of excellent service together at James Wood Chevrolet Buick GMC Decatur!
Sincerely,
Brandt Wicker
General Sales Manager
940-627-2177
bwicker@jameswood.com
I am a repeat customer now for years and they are
Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned bad
Amazing!! I drive 2 hours one way to this specific dealership to have all my maintenance and service work done on my vehicle!! I have been burned badly by others in the past and I truly appreciate their honesty and integrity. My service advisor, Shawn, is so awesome…he is always willing to go above and beyond when needed. I recently had a problem arise with my new vehicle and timing became an issue, as I was leaving rather quickly to go out of state for work. However, It was imperative that my new vehicle be looked at and for any necessary repairs/warranty work to be done before I could safely leave for a 800+ mile road-trip and Sean, along with the Service Department Manager Paul Johnson, and the entire service team made it happen!! They were phenomenal at not only making sure that the needed work was done on my vehicle, by the best service tech for the job, but also ensured that it was ready to go when I needed to leave for the trip! That I could have the peace of mind knowing my vehicle was safe to drive across the country, well is just beyond words and I am Forever Grateful to the James Wood - Decatur Team!! I would also like to Thank Starla Johnson and Drew Ward for their help!! Sincerely, Janelle Glover
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by Janelle
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Drew Ward
, Paul Johnson, Starla Johnson
May 22, 2024 -
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded
Thank you, Janelle, for your kind words and continued loyalty to James Wood Chevrolet Buick GMC Decatur. I truly appreciate your trust and support over the years. It's fantastic to hear that Shawn, Paul, and our service team were able to assist you efficiently and effectively with your new vehicle, ensuring it was safe for your road trip. I am thrilled to have provided you with a positive experience and peace of mind. I look forward to serving you again in the future! Thank you for choosing us.
Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com