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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 6

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
331 Reviews
4.9

331 Reviews

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331 Reviews of Shawn Hooe

December 10, 2025

Dealership Rating
Employee Rating

James Wood is great in all aspects, I don’t appreciate being asked to write an essay and I will not take another survey if I’m asked again. More

by GICENTERPRISES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! I'm pleased to hear that you had a great experience with James Wood Chevrolet Buick GMC Decatur. We appreciate your honesty regarding the survey process and will consider your comments. We hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 08, 2025

Dealership Rating
Employee Rating

It’s always a pleasure doing business there! Fast and soooo friendly. Highly recommended to all! More

by Mike Clarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Sam Lara, Dason Howard, Krystal Gipson

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Dec 09, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words, Mike! I'm thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing fast and friendly service, and we appreciate your recommendation to others. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 04, 2025

Dealership Rating
Employee Rating

Great service and verify helpful. Was kept informed of progress throug every step. Would highly recommend More

by DWHIT007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson , Patyn Whitley

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Dec 05, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I am delighted to hear that you received great service and felt informed throughout the process at James Wood Chevrolet Buick GMC Decatur. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 02, 2025

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Employee Rating

Very Professional and Technical, thank you James Wood Motors!! I appreciate everything and all the hard work!! More

by NTROB121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our professionalism and hard work at James Wood Chevrolet Buick GMC Decatur. It was our pleasure to assist you, and we look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 01, 2025

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Employee Rating

Good service advisors that keep me updated on what they are doing. Highly recommend them. More

by SHERIKCOURSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat, Krystal Gipson

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I appreciate your recommendation and am glad to hear that our service advisors kept you updated during your visit. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service to all our customers. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

December 01, 2025

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Employee Rating

Very clean dealership, great service and fast response to all my questions. Landon East is the best. More

by adrater39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Landon East

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Dec 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your kind words about James Wood Chevrolet Buick GMC Decatur, and I am thrilled to hear that you had a great experience with our service. It's fantastic to know that Landon East made such a positive impact during your visit. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 22, 2025

Dealership Rating
Employee Rating

Always have had a good experience with the service advisors and they have delivered on the times and prices quoted. More

by TA6PPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I appreciate your kind words about our service advisors and am thrilled to hear that we have consistently met your expectations with timing and pricing. At James Wood Chevrolet Buick GMC Decatur, our team strives to provide excellent service, and your feedback means a lot to us. We look forward to seeing you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 20, 2025

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Employee Rating

Service was done efficiently and effectively. My service advisor kept me up to date the entire time. More

by TSWARTZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 21, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I'm pleased to hear that your service experience at James Wood Chevrolet Buick GMC Decatur was efficient and effective. It's great to know that your service advisor kept you updated throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 18, 2025

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Employee Rating

It was so easy to Make an appointment online. Everyone was very efficient at the service desk. Shawn explained everything to me. He was extremely polite and helpful. He answered all the questions More

by MFRANCESLOWE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind review, Frances! I'm glad to hear that you found it easy to make an appointment online and that Shawn provided you with excellent service. At James Wood Chevrolet Buick GMC Decatur, we strive to ensure our customers have a seamless experience. We look forward to welcoming you back next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 12, 2025

Dealership Rating
Employee Rating

Shawn always does a great job . He takes care of everything I need. They do excellent work. And take care of everything. I’ve been using the dealership since I got my Buick. And More

by LLARGENT1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 12, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your review! I am thrilled to hear that Shawn has consistently provided you with excellent service at James Wood Chevrolet Buick GMC Decatur. We appreciate your loyalty and look forward to assisting you for many more years to come. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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