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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 7

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
326 Reviews
4.9

326 Reviews

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326 Reviews of Shawn Hooe

November 03, 2025

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Employee Rating

Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Landon East, Chad Huddleston, Jeff Morris, James Love, Jose Martinez

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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 26, 2025

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Employee Rating

Seamless contact between the service writer and me. Comfortable customer area. An experience that is worth the drive from Denton. More

by JEFFREY.SAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I'm thrilled to hear that you had a seamless experience with our service team and enjoyed our comfortable customer area. It's wonderful to know that you found our services worth the drive from Denton. I appreciate your feedback, and we look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 24, 2025

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Employee Rating

Always friendly and courteous. The work is done right and on time. Highly recommends James Wood in Decatur. More

by BM2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and timely service, and we're happy to know it made an impact. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 24, 2025

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Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield, Bryan Stanley, Mark Sanders, Sam Lara, Jennifer Westerlund, Dason Howard

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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives for professionalism and efficiency, and it's great to know that Shawn took the time to review the work on your pickup truck. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

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James Wood Motors is the dealership I have trusted for over 30 years. The sales staff is not high pressure. But, its service department is what has kept me coming back because of the respect for me as a More

by janfrancis51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Morris, Paul Johnson, Bryan Stanley, Nick Torres , Chris Filline (the younger one) and Dane Shelton.

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Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jan! I am thrilled to hear that you have trusted James Wood Chevrolet Buick GMC Decatur for over 30 years. Our sales team is dedicated to providing a no-pressure experience, and we take great pride in our service department and the respect we show to all our valued customers. We look forward to continuing to serve you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 21, 2025

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James wood motors has the best service department in the metroplex. I have been purchasing cars from them for about 30 years. The service techs, cashiers, and mechanics are top notch. Wouldn’t trade with More

by BAILEY7077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Stanley, Dason Howard, Krystal Gipson , Crysta, Shawn, Brian, Crystal, all of the mechanics too are fabulous!

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Oct 22, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Bailey! I truly appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur over the past 30 years. It’s wonderful to hear that you’ve had such positive experiences with our service department. We’re proud of our team and their commitment to providing top-notch service. We look forward to continuing to serve you in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 09, 2025

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Employee Rating

Shawn, my service advisor was extremely helpful as usual. Dealership was busy but he was able to find a way to get me in and the work was done in a timely manner More

by JGIBB1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I am thrilled to hear that Shawn was able to assist you effectively, even during a busy time. At James Wood Chevrolet Buick GMC Decatur, we strive to provide timely service and appreciate your recognition of our efforts. We look forward to seeing you again for your future needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 06, 2025

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Employee Rating

From their easy on line scheduling to their fast and friendly service. Great experience as always. More

by ledelman7744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic feedback! I'm glad to hear that our easy online scheduling and fast, friendly service made your experience at James Wood Chevrolet Buick GMC Decatur a great one. We truly value your support and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 04, 2025

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Employee Rating

The folks here have taken care of me for 40 years my wife and I have bought several new and used vehicles over that time. As a matter of fact, both of our grandsons have bought pickups within the last year f More

by RDHITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Nick Huff, Bryan Stanley, Sam Lara, Jennifer Westerlund

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Oct 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I truly appreciate your loyalty over the past 40 years and am thrilled to hear that you and your family have had such positive experiences at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that our Service Department has consistently met your expectations. We look forward to serving you and your family for many more years to come! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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