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Shawn Hooe
Shawn Hooe at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Shawn Hooe | Page 7

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.9
331 Reviews
4.9

331 Reviews

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331 Reviews of Shawn Hooe

November 08, 2025

Dealership Rating
Employee Rating

Shawn led us through the stressful recall of our 2024 GMC Denali with much grace. Shawn is the best and we have been with him for many years. More

by DOROTHYKARNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm pleased to hear that Shawn was able to assist you with the recall of your 2024 GMC Denali and that you have trusted him for many years. At James Wood Chevrolet Buick GMC Decatur, we strive to provide excellent service, and it's wonderful to know that Shawn has made a positive impact on your experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 08, 2025

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Employee Rating

Service is always top shelf. All staff is helpful and outgoing. Shawn Hooe is my go to guy, always great to see him when I come in! More

by SPSH91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently receive top-notch service at James Wood Chevrolet Buick GMC Decatur. It's great to know that Shawn has made such a positive impact on your visits. We appreciate your support and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

Pleasant atmosphere. Employees try their best to make your experience as nice as possible and keep you informed on the progress on your vehicle. They have corrected issue More

by MIGAMOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that you had a pleasant experience at James Wood Chevrolet Buick GMC Decatur. Our team is dedicated to providing you with the best service possible and keeping you informed throughout the process. We appreciate your recognition of our efforts and look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

My dude dason was fabulous. Really made my service visit simple. I will be back for certain. More

by cpfilline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Bryan Stanley, David Stokes, Dason Howard, Krystal Gipson

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Nov 08, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I'm thrilled to hear that Dason made your service visit at James Wood Chevrolet Buick GMC Decatur a positive experience. We look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

November 07, 2025

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Employee Rating

We have done business with James Wood Motors for 36 years and have been very satisfied with all interactions. More

by Duininck Inc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brad Gunter, Jason Culpepper, Asa Johnson Jr, Jeff Morris, David Stokes

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Nov 07, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued trust in James Wood Chevrolet Buick GMC Decatur over the past 36 years! I appreciate your kind words and am thrilled to hear that you've had satisfying interactions with us. We look forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

November 03, 2025

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Employee Rating

Excellent people at this dealership. Know their stuff and always seem happy to serve and address any issues! Good people make the business run. More

by ksaggie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Ford, Landon East, Chad Huddleston, Jeff Morris, James Love, Jose Martinez

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Nov 04, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We at James Wood Chevrolet Buick GMC Decatur appreciate your positive feedback about our team. I'm thrilled to hear that our knowledgeable staff made your experience enjoyable. We look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 26, 2025

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Employee Rating

Seamless contact between the service writer and me. Comfortable customer area. An experience that is worth the drive from Denton. More

by JEFFREY.SAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Jeffrey! I'm thrilled to hear that you had a seamless experience with our service team and enjoyed our comfortable customer area. It's wonderful to know that you found our services worth the drive from Denton. I appreciate your feedback, and we look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

October 24, 2025

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Employee Rating

Always friendly and courteous. The work is done right and on time. Highly recommends James Wood in Decatur. More

by BM2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I truly appreciate your recommendation and am glad to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and timely service, and we're happy to know it made an impact. We look forward to seeing you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 24, 2025

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Employee Rating

I have been purchasing/leasing vehicles from James Wood Motors/James Autopark, including service and body shop since 1990 (37 years), I will keep doing business with them. More

by JRBASTIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carey Williams, Tyler Mayfield, Bryan Stanley, Mark Sanders, Sam Lara, Jennifer Westerlund, Dason Howard

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Oct 25, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your continued loyalty and support over the years! I truly appreciate your trust in James Wood Chevrolet Buick GMC Decatur for all your vehicle needs, from purchasing to service. We're looking forward to serving you for many more years to come! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

October 22, 2025

Dealership Rating
Employee Rating

Shawn was very professional, and the work was completed very quickly. Shawn also took the time to review the work that was done on the pick up truck. More

by DOD.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

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Oct 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Dod! I'm delighted to hear that you had a positive experience at James Wood Chevrolet Buick GMC Decatur. Our team strives for professionalism and efficiency, and it's great to know that Shawn took the time to review the work on your pickup truck. We appreciate your feedback and hope to see you again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

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