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Shawn O'Brien
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Shawn O'Brien | Page 2
Service Advisor
Ken Garff Buick GMC Riverdale
900 W Riverdale Rd
Ogden, UT 84405
20 Reviews
Dealership Experience
1 yr, 1 mo
Languages Spoken
English
20 Reviews
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20 Reviews of Shawn O'Brien
December 06, 2023
Horrible communication! Damaged my vehicle while there. Now my car door locks every time I excelerate. with no explanation. Damaged my vehicle while there. Now my car door locks every time I excelerate. with no explanation. More
by A
Verified CustomerOther Employees Tagged: Stephen Veeder
December 05, 2023
They are really awesome…unless you take your business elsewhere. They had my vehicle up and diagnosed in about 10 minutes. But as soon as I switched where I needed to get the service done things changed. elsewhere. They had my vehicle up and diagnosed in about 10 minutes. But as soon as I switched where I needed to get the service done things changed. Shawn in the service department got snippy and hung up on me not once but twice. Go next door to Ken Garff Honda if you want to work with adults that don’t throw temper tantrums. More
by JJJC5
Other Employees Tagged: Kevin Cardenas , Zach Bishop
December 04, 2023
Service was excellent and accomplished in a timely manner . The assigned service provider was friendly and knowledgeable . . The assigned service provider was friendly and knowledgeable . More
by DGULBRANSON12
Other Employees Tagged: Will Arreola, Kevin Cardenas , Zach Bishop, Karen Jacobsen
December 01, 2023
Service department has been great for over 2 years now. I recently traded in one truck for another and the Mike my salesman was great. No hassles, No pressure, and a streamlined process. I recently traded in one truck for another and the Mike my salesman was great. No hassles, No pressure, and a streamlined process. More
by melnpete
Other Employees Tagged: Zach Brodis, Kevin Cardenas, Mike Kassahn , Zach Bishop
November 11, 2023
Best dealership ever. Simple and straightforward. No monkey business. Will always buy from Ken garff Simple and straightforward. No monkey business. Will always buy from Ken garff More
by stephenveeder85
Other Employees Tagged: Chad Fleming, Michael Hodson, Will Arreola, John Walker, Jennifer Gillett, Zach Brodis, Chad Zorn, Kevin Cardenas , Zach Bishop
November 11, 2023
For oil changes iken garff is ok, but will most likely find a different shop! for major repairs I don’t really trust the Shop. The communication is horrible They can’t keep track of parts and makes me que find a different shop! for major repairs I don’t really trust the Shop. The communication is horrible They can’t keep track of parts and makes me question the work ethic of parts and service departmen employees. More
by Christopher Jensen
Other Employees Tagged: Bill Acree, Joey Burns, Angie Bechel, Will Arreola, Jennifer Gillett, Zach Brodis, Chad Zorn, Kevin Cardenas , Zach Bishop
October 28, 2023
I was very pleased with the service provided and can recommend it to anyone who inquires. recommend it to anyone who inquires. More
by deanloel1638
Other Employees Tagged: Bill Acree, Michael Hodson, Kevin Cardenas , Zach Bishop
October 27, 2023
It’s ok I ask them to change the fuel filter. but because the the computer in the truck said I didn’t need to but I wanted it changed because I was going on a road trip but they never did so I had but because the the computer in the truck said I didn’t need to but I wanted it changed because I was going on a road trip but they never did so I had to change it on the road More
by Djillum33
Other Employees Tagged: Kevin Cardenas , Dusten Barnhart, Jeremy Bell, Zach Bishop
October 25, 2023
Zac and his associates in the service department always seem to be cordial and willing to take care of your needs. I have been impressed with how quickly they get me in and out as far as even the small thi seem to be cordial and willing to take care of your needs. I have been impressed with how quickly they get me in and out as far as even the small things like oil changes. While other places that I’ve been to seem to take four hours or longer, these guys get it done in close to an hour. So no need to have someone pick you up to take you somewhere for a half a day. I simply work on my computer for an hour and get it shout out that it’s ready to go. Keep up the good work. Doug with Lifetime Roofing More
by doug@lifetimeroofing.com
Other Employees Tagged: Kevin Cardenas , Zach Bishop
September 20, 2023
Our last visit was for a recall. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. More
by deverett70
Other Employees Tagged: Zach Bishop
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