Shawn Ortiz
Shawn Ortiz at Dana Ford Lincoln

Shawn Ortiz | Page 11

Sales Manager

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

4.8
287 Reviews
4.8

287 Reviews

Write a Review

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

287 Reviews of Shawn Ortiz

March 03, 2023

Dealership Rating
Employee Rating

Great service always. Been a customer a long time. Mary is always super to work with. I moved to nj and still come back. More

by michaelgone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra , Mary Graffeo, John Locher

Mar 06, 2023

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! Mary & the team are truly grateful for your continued support and look forward to seeing you next time. Take care!

March 03, 2023

Dealership Rating
Employee Rating

The guys at dana are by far the best in the business. From sales to management to finance, they are the easiest people to do business with. More

by robimburgia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Jesse Cognetta, John Daly, Frank Sinatra , Douglas Hansen, John Locher, Steve Riccardone, Nicholas Squeo

Mar 06, 2023

Dana Ford Lincoln responded

Thank you for the wonderful feedback about our Dana Ford team! It's our privilege to serve you and we look forward to doing so again next time. Take care!

March 01, 2023

Dealership Rating
Employee Rating

Super helpful, informative and professional. Best car shopping experience ever. Bonus was having an in house insurance agent find us less expensive auto and home policies while sitting there! More

by katiemriley77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Douglas Hansen, Rob Imbrusia

Mar 03, 2023

Dana Ford Lincoln responded

Thank you for your review, Katie! We're so happy that our team went above and beyond during your recent visit! -Dana Ford

February 05, 2023

Dealership Rating
Employee Rating

The staff was excellent from start to finish. John-Manager , Ryan-Sales , Shawn- Finance. Would recommend Dana to family and friends as I have in the past. More

by robbrady2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Daly, Ryan Peters

Feb 07, 2023

Dana Ford Lincoln responded

We appreciate your kind review for John, Ryan, and Shawn! We look forward to assisting you again with future purchases! Thank you! - Dana Ford

January 21, 2023

Dealership Rating
Employee Rating

Nick is a good young man who new everything about the vehicle and got me hooked up with all the electronics. Ford pass phone,etc. probably one of the better experiences leasing a vehicle from ford. More

by db1729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Colangelo, Steve Riccardone, Margie

Jan 23, 2023

Dana Ford Lincoln responded

Thank you for the kind review! We're happy to hear Nick took great care of you during your recent visit here at Dana Ford and we hope we have the opportunity to work with you again in the future!

January 11, 2023

Dealership Rating
Employee Rating

Nick Squeo was so helpful in getting me into my dream Lincoln Nautilus. He was professional, courteous, and efficient. I highly recommend working with him and Dana Ford Lincoln. More

by Rachael D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Douglas Hansen, Nicholas Squeo

Jan 12, 2023

Dana Ford Lincoln responded

Congratulations on your new Nautilus, Rachael! We're so glad Nick had the opportunity to assist you with it and we appreciate you recommending him & the Dana Ford Lincoln team to others. Take care and please don't hesitate to reach out if we can be of service again in the future!

January 09, 2023

Dealership Rating
Employee Rating

1st car I choose had a check engine sign 2nd car bought has service sign More

by SBADO46
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Daly , Steve Riccardone, Michael Shea

Jan 09, 2023

Dana Ford Lincoln responded

Thank you for sharing your review. It is hard to see your negative feedback and would like the opportunity to step in and learn how our team can improve your experience. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

January 09, 2023

Dealership Rating
Employee Rating

Twice the vehicles I picked and bought had mechanical and service alarms … bad sales practices More

by SBADO46
Sales Price Transparency
Finance Experience
Recommend Dealer
No

Other Employees Tagged: John Daly , Michael Shea

Jan 09, 2023

Dana Ford Lincoln responded

Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

January 06, 2023

Dealership Rating
Employee Rating

I have gone to other dealers but Dana Ford is exceptional. From the minute I walked in to when I drove my new car home it was a pleasant experience. What they said is what they did. I will never More

by lcookielady
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Cognetta , Sal. Not sure of last name

Jan 09, 2023

Dana Ford Lincoln responded

Thank you for giving us the opportunity to earn your business! We appreciate the kind feedback about your experience and hope to work with you again in the future. Take care! - The Dana Ford Team

December 24, 2022

Dealership Rating
Employee Rating

Mary is no haggle no hassle. Excellent knowledge of the models and packages on offer. HIGHLY recommend! More

by wproscia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo

Dec 28, 2022

Dana Ford Lincoln responded

This feedback makes our day! Thank you for coming to see Mary and Dana Ford!

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